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Explore Our Solution Center for Helpful Sunroom And Patio Builder Articles

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Choosing Between a Sunroom or Enclosed Porch

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Start Planning Before Building a Patio

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Reviving a Crumbling Concrete Porch With Granite Coating

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Sunrooms And Patio reviews in Homewood

  • C
    Champion Windows and Home Exteriors of Birmingham
    Salesman indicated we could have in much quicker than reality.  Some days the crew pulled off for a "do over" somewhere else or did not show up at all. We were very happy with everything EXCEPT for three things:
    1.   the beadboard trim (or maybe you could call it retainer piece) had anywhere from 0 to over /4" gap that looked bad. They told me several times that that piece was the smallest they made and that was the best they could do.
    2.   One corner piece was cut short so it looked bad.  When we complained about the this, they just put a lot of calk in the corner to cover it up.  I've been told calk should never be used on the fake beadboard (nor trim) to give it room to expand and contract. 
    3.  Above two windows, the construction is such that it looks like the window is leaning.  There is one thin strip that is almost 1/4" thicker on one side than the other.  If this had been a 1" thick (vertical) piece, it would not be so noticeable but it is a very narrow piece.  I complained about that and they said the room was not level and brought a laser level to prove it.  There is approx. 3/8" drop over the 18' of the room, but they have approx 1/4" drop over course of 3' window which is huge difference. We argued over this over several weeks and the guy in charge had told me three different times "if I had made the measurements, we would not have this problem" (he was recovering from surgery when the measurements were done). To me, that was admission that the error was theirs.  They steadfastly refused to fix the problem and finally offered a settlement of 5% discount of the unpaid balance.  I accepted since there seemed to be no other option. I considered the settlement for this item only.
    Later when I went to their store, they had a demo room set up with beadboard and trim just like I have EXCEPT there was no ugly gap between the trim and the beadboard! The fit was very snug! It was obvious that they had a smaller trim piece than the one they installed for me.  I then wrote the local store and sent a copy to corporate headquarters, complaining about the poor choice of materials and workmanship and requesting they correct it under their warranty.  The local manager called me and in essence told me that I had settled for a lesser amount and that was it. They would do nothing else.  In other words, they "settle" on one thing and then claim it covers all workmanship and material.  The salesman made me think there was a lifetime warranty on labor and material for the whole room. But upon reading very carefully the "warranty" certificate, it only covers the vacuum in the windows and screens if not damaged by mechanical means.
    To summarize, we love everything EXCEPT the unsightly mismatched trim pieces on the beadboard and the unsightly angle on the piece above two windows (one window each on opposite sides of the room).  I have only dealt with one other contractor in my 45 years of adult life who refused to make his workmanship something he would be proud of.
    - David P.
  • A
    Blair Exteriors
    Blair was the most responsive and professional of the companies we asked for an estimate. We didn't want to hire and architect and building contractor separately (as some building companies suggested)--Blair did everything for us. Their design exactly fit our idea and they even added small details to make the screen porch really match our house.

    Our main contact was readily available by phone or email and he stopped by the house frequently. The same workmen came each day, whether they were pouring concrete, painting, or doing detailed building. The guys were personable and cleaned up after themselves each day. There were a few glitches with the electrical and gas lines but they were remedied immediately after Blair was notified. The project took MUCH longer than expected, but since it was a screen porch and they were building during the winter, we weren't in too much of a hurry. At the end of the project, we exchanged emails regarding anything left unfinished, and without any problems, we agreed on the remaining tasks. It was an expensive project, but we are really happy with the outcome and would trust them to do other jobs just as well.
    - Julie P.
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Sunrooms / Patio Enclosure Builders in Homewood

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