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Plumber reviews in Homewood

  • A
    Goforth Enterprises
    Daniel came out and provided an estimate. He scheduled the work as soon as possible after the holidays. All the work and clean up took less than one day. Daniel was very punctual, courteous and knowledgeable. I would definitely hire him again.
    - David B.
  • D
    Stephens Plumbing Inc
    Bad from the start. Extremely uninformed customer service guy on the phone told me to buy all the wrong things, which I did. NEVER BUY PLUMBING PARTS AT A BIG BOX STORE, which the Stephens guy said to do. BUY PARTS AT A PLUMBING SUPPLY HOUSE. If you're going to pay big bucks for a plumber, it doesn't make sense to buy cheap parts. OK, so bad advice from the get-go. Next, 2 (two) plumbers (????) came. They took so long they started to get irritable with ME. Bill was $700. Called about the bill. When someone finally allowed me to speak to the Owner, he was brusque, rude and didn't want to hear what I had to say. I asked to cut the bill in half. He finally allowed a small discount. Bad experience.
    - Christine U.
  • A
    Very well. we had two separate service calls and two separate representatives from this company came out. They were on time, friendly and upfront about the cost which was reasonable and included the new toilet, installation of the new toilet , haul off of old toilet and repair of leaky faucet. I would definitely recommend.
    - Roxana H.
  • A
    Latta Plumbing Service
    After a hard time trying to get estimates from other Plumbing companies (one company who specializes in trenchless replacement was a no show twice and another company gave me an estimate thinking the sewer line flowed uphill), I finally selected Latta Plumbing. Barry and his crew were great! Barry was the person who came out originally to do estimate and was very knowledgeable and communicated when he was arriving. He was my contact through the whole process and kept me up to date on progress of setup work and when they would show up to perform the work. They showed up on time which is big bonus! They also made sure I had sewer line available overnight saving me money for hotel stay. After the work was completed in two days, Barry sent someone the third day to put straw in my yard to prevent yard erosion where they had to dig as I live on a hill. This was a big job because they had to dig deep next to a retaining wall, dig up a small part of driveway, and remove hedges and big crape myrtles from where they needed to dig. They took great care to not damage my retaining wall and to minimize other damage needed to do job. They also repaired the driveway. I will definitely be hiring them for my next plumbing job.
    - Elizabeth S.
  • D
    Stephens Plumbing Inc
    The technicians who serviced my home (Paul and Blake) were very professional and friendly. I appreciated their time and efforts. I received a bill that charged me for 1.5 hours of time. My recollection of the time spent at the home was that the time was actually significantly less--around 30 minutes. When I called Stephens to question the bill, I spoke directly with Mr. Stephens. He said that his company truck's GPS showed that they had been at my home for 1:14. I tried to have a civil discussion with him about this discrepancy, and he began shouting. He was unwilling to consider any sort of compromise on the bill. I offered to pay for 1 hour of the time as a middle-ground position. He refused. He shouted that I "needed to find a new plumber." I told him that I planned to review the call on Angie's List and Yelp. He said "Good! I hope you do!" I told him I wouldn't be using Stephens again. He shouted, "Good! I don't want to do work for you!" I paid the invoice in full. I would have had no problem with Mr. Stephens if he had stood by his invoice in a civil manner. Instead, he shouted and was insulting. I did my best to be cooperative and reasonable. If he felt like my position was unreasonable (he obviously did), he could have easily disagreed in a polite manner. Apparently, at least for a few moments, he was incapable of doing so. His rudeness has ensured I will not use Stephens again. My individual letter grades for the service are skewed. It's difficult to separate how cooperative and professional the plumbers were and how rude the business owner was.
    - Joe G.
  • F
    Keith The Plumber LLC
    It's not very well. The first plumber that came, he did the work but he didn't put the tank back on with enough bolts, and so then a few days of leak all over the floor, so it was within the 30 days so another man from same company came and he said there weren't enough bolts, so he put on 2 more bolts. So recently, of course it's past the warranty, but it's started leaking again, so I called another plumber, and they said that he had not put a new seal on the tank, and he should have done that. So I was not impressed at all. They said that the water coming in had too much pressure and they wouldn't guarantee the work, but that seems to be working okay, it's just that they didn't do the toilet right, actually two different plumbers from the same company didn't do it right. I'd give them an F, because they didn't do it right, and I had to clean up water twice. I would not recommend them at all. The price was fine, i'm thinking it was a fair price. The water was everywhere and I don't want to go through that again. They came very promptly, that was no problem. They were polite, as far as dealing with them that was fine, they just didn't do I don't think what they should have done.
    - Myrna W.
  • A
    Chapman Plumbing
    The Chapman Plumbing team was prompt in their initial visit to diagnose the problem, and returned as promised early the next business day. They replaced a section of the pipe, and we have not had the leak since. I am confident they correctly diagnosed the issue and would call them again for any future plumbing needs.
    - Renada T.
  • A
    Exterior Waterproofing
    Phlllip was able to fit us into their schedule. The crew dug a trench and installed a dual water drainage system for the downspouts and surface water. They covered it with pea gravel, which is quite attractive. They cleaned up any mess before leaving and left the area looking better than it did before they came. His crew checked back later to do some follow-up work. Both Phillip and his crew are friendly and professional. They were a pleasure to do business with. I recommend them highly
    - Anita C.
  • A
    Cahaba Plumbing
    Cahaba plumbing did great work.  They were honest and professional.  He gave me a real assessment, took off the discount as advertised by the coupon, and completed work just as they said they would.
    - Bill C.
  • A
    Good communication. Personable. Rick takes pride in his work and takes the time to do it well. Our faucet and dishwasher took extra time and some ingenuity to install but Rick got the job done. Very good to work with and will definitely use again when needed.
    - Jennifer G.
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Plumbers in Homewood

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