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Water And Smoke Damage reviews in Gurley

Real People ~ Real Reviews ~ Real Results

  • They were very responsive to us in every way. The quality of the work has been excellent. They have kept us informed about all details and have done a beautiful job. When it appeared that baseboards also needed replacing and rooms needed painting, they took care of this and it only extended the job by a few days. We now have a new house again. Greg Lawson the project manager recommended Shaw Heartland flooring and it is so much tougher than the Mannington we had put in our new home when we built it 2 years ago. If we ever need a contractor to work on our house again, we will definitely use Hoover again.
    - Denise G.
  • They came to look at house and its condition, took measurements, asked questions, etc.  They came when they said they would and were polite.  It sounded like they were interested in the work which would likely exceed $20,000 and promised to get an estimate to me in a week or so after this evaluation.  I did not hear back, and I called a couple of times to inquire about the pending estimate but received no response.  Ultimately, I never heard from them again after they came for the initial evaluation; not so much as a courtesy reply to my phone calls to inform me that they are not interested in the work.
    - Larry K.
  • The commode valve in the master bathroom failed while we were out of town, so full water pressure was "watering" the house for two days or so.  After another service came initially to dry things out but ultimately pulled up most of the subfloor to the floor joints, McMunn Construction came in for the restoration work.  It was more restoration than remodeling, although we did upgrade here and there in the process (flooring throughout, master bathroom vanity and counter top, master bathroom shower, and replaced 15 year-old water heater).
    Roger and his crew were always a pleasure to work with; quite accommodating, very polite, and responsive to phone calls or emails.  There was always someone working when someone was scheduled to work.  When it came to sheetrock work, they didn't hesitate to do a little extra repair in other locations when asked.  In the utility room, there was one wall that had growth records for our three children which they cut out for us (so that we could otherwise preserve it when the room was repainted) and replaced at no extra charge.
    I appreciate very much the solution to provide additional wall support that was needed due to the subfloor replacement.
    Repair took several weeks longer than the anticipated three weeks or so, but it was not the fault of McMunn Construction.  While some of the delay is attributable to two of McMunn's subcontractors (both involved in supplying and installing the upgraded shower), most of the delay was due to 1) our tying together the new shower wall with a new vanity countertop, and 2) multiple problems with getting a new vanity in a timely manner, which was our responsibility.
    Price was quite reasonable.  Although we did spend more than what insurance covered, the extra is attributable to the upgraded flooring, upgraded shower and vanity and its countertop, and replacing the water heater.
    For me to award an "A" in quality, practically every detail including finish work, would have to be perfect, and that would be hard to find in most contractors.  So, there were a few things, particularly in finishing work, that were not "perfect," but nothing to "get all tore up about."  We replaced much of the flooring with ceramic tile, and McMunn's "tile guy, " Tony, did an excellent job.  So, I came close to awarding an "A" for quality for McMunn overall, but it's certainly a strong "B."
    Again, Roger and his crew were very responsive. If a problem was evident (e.g., omitting a place in the utility room floor for heating/AC vent and for the dryer vent even after the ceramic tile was in), they responded very well to rectify that.
    Not that this was a problem at all with McMunn Construction, just keep in mind when using any contractor, to have the work that's needed to be done clearly defined including details that you might tend to assume will be provided.
    - Larry K.
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Water And Fire Damage Services in Gurley

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