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  • There was an extreme overrun on the cost.  The original painting quote was estimated at 2-4 weeks labor for 2 men at $17.50 per hour which put the total painting cost, on the high side, at $5,600.00.  The actual remodeling cost, described above, for using 3 men for 15 days totaled $6,300.00.  The painting estimate and the remodeling cost combined totaled $11,900.00.  However, $29,000.00 was spent resulting in a cost overrun of $17,100.00.  And, the job is still not completed.  

    Mr. Ford and his 2 painters certainly did not have the carpenter skills that I would have expected from a guy who stated that his company did carpentry work.  The toilet could not be set because the drain line was improperly located and had to be redone.  The window, which was on a wall with 4 other windows, was installed 2 inches higher than the others, and the exterior window sill was attached in such a way as to allow water to infiltrate the house.  The shower door, glass walls, shower neck, and head were never installed. 

    Mr. Ford, who takes Xanax frequently, brought with him the first week a 1st painter who turned out to be an alcoholic.  A newly hired 2nd painter joined the 2-man crew a week later.  This man was a recovering alcoholic with a criminal record.  Ford worked (?) with the other two for 7 more weeks.  In between taking hourly 5-15 minute breaks, time spent was divided between remodeling, smearing sheetrock mud over the walls, and sanding.  Mud was found in clumps everywhere - on walls, carpeting, tile, furniture, and clothing.  

    Sheetrock mud created other issues when sanded.  The air conditioning unit shut down 5 times due to clogged filters during heavy sanding, once in less than 4 days.  Ford and his painters made little to no attempt to cover anything or reduce dust contamination in the house.  Dust was everywhere and in everything and hung in the air 24-7.  According to records, 320 pounds of sheetrock compound, 52 sanding sponges, and 10 pieces of sand paper were used in the house.  Dry sanding sheet rock mud is not recommended by the manufacturer.  That became evident when I developed severe respiratory problems most probably from silica exposure.   Ford quit working at the house after 8 weeks leaving 2 questionably sober painters at my home.  These painters were unsupervised and argued on a daily basis.  Ford only returned for weekly paychecks.  At no time did I ever see Ford looking at the work his people had done or critique them on a daily or weekly basis.  When Ford was pushed by my request to replace the 1st painter with someone else, he did so by sending a 3rd painter that he later accused of being a drug dealer.   

    It became apparent to this homeowner that excessive sanding did not put any paint on the walls.  When questioned repeatedly, Ford finally admitted that the rough surfaces requiring sanding throughout much of the house were the result of the 2nd painter using the wrong length nap on paint rollers when either priming or painting.   However, Ford refused to offer any form of settlement other than "we can knock that out and fix it in no time".  When approached with the fact that caulking was not sticking to the painted surface at the crown moulding, Ford had no response.   

    Ford would not address problems I had with his employees.  When he finally did, he got mad at painter #3 and told him to rmove all painting equipment, which included ladders, compressor, air tools, drop clothes, and hoses from my home and terminated this painters employment.  As a result, all work in my home stopped.   A week later, Ford came back and said he wanted to bring in a bunch of guys and "knock it out".  That didn't make much sense because it had been 9 months and the job was still not completed.  Then he had an "anxiety attack" and the painter he brought with him helped him out of my home.  End of consversation.  Job unfinished!!!
    - Ballard C.
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