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Reflexology reviews in Grand Bay

  • A
    Jen Adams LMT
    Incredible, wonderful, refreshing, rejuvenating, an exhalation of Tendon Turmoil and the day's stresses. You get the idea. I'll stop there since I'm overdrawn at The Bank of Superlatives. Jen is one of those rare and special Creations: a naturally gifted practitioner who isn't susceptible to baying at the moon or cluttering up your therapeutic time with gossip about her ex or invitations to her Fashion Trunk Sale. She knows the mechanics of bodies so well that she knows you've got trigger points before you find out the hard way. (E.g.; Someone who attended Massage School but isn't intuitive and/or didn't pay attention during Anatomy 101 will smash an elbow into your back and then send for a spatula to scrape what's left of your twitching carcass off the ceiling.) And she knows her aromatherapy, too. I've gone into a session wavering between a mood that's lower than a snake's belly in a ditch and the exhilaration that accompanies sinus problems/allergies and 90 minutes later my nose is once again made of cartilage instead of concrete and I'm singing out the door. Something that clears the streets for miles but that's another story. Jen has both feet on the ground, her heart is in the right place and she has a very good head on her shoulders. I could also add that at no time do her hands leave her wrists and both knees face the same direction but I'm always in such an improved condition after a session with her that, well, I just don't notice. Any time I can leave the ravages of a career in law enforcement behind is a good and exceptional thing. I hereby bestow something I rarely do: Trust Jen.
    - Lisa H.
  • A
    Massage Envy - Pensacola
    This one time initial experience with Reflexology was not well received.  I admit I was 5 mins late for my appt, then their was confusion as to what I was scheduled for and by the time we went back to the receptionist and found someone, I only received about 40 mins of massage out of an hour.  I won't hold this one bad experience over their head, but I can say I wasn't pleased with the reflexology treatment and doubt I will pick that one again.  For the most part though, Massage Envy of Pensacola has done an outstanding job.  We all have our own preferences when it comes to massages.  Reflexology was worth a try, but just not my cup of tea.
    - Angie J.
  • F
    Massage Envy - Pensacola
    My wife bought a couple massage for her and I.  We went in and were high pressured into buying a year long membership.  We fulfilled the membership.  The massages were amateur at best. Upon cancelling, after meeting our year long commitment, we were given a run-around.  You have to give a 30 day notice in writing by filling out a from in their office.  They even refused to not make good on the final massage I paid for.  Overall terrible experience
    - John B.
  • F
    Massage Envy - Pensacola
    I have had a membership at Massage Envy in Pensacola for almost two years now, but have only had about 4 or five massages to date. This is partially due to my schedule and the fact that I am not near there that often, and partially due to the inability to get an appointment at a convenient time for me. I dealt with the ineptitude of the front desk staff twice in my first few visits, where I had scheduled with a specific therapist and was instead put with someone else. The reception area atmosphere is always one of hard-core sales, trying to get people to sign up for memberships. Recently, when I inquired about transferring some of my back-logged massages which I have been paying for monthly for nearly two years, but have been unable to use, I was told I could only transfer one per month, and only to the same person once in six months. I told them that I wanted to stop my monthly payments because I just wasn't using it enough and wanted to give some of my massages away to friends in the form of a certificate, which I would pay the $10 transfer fee for, instead of just giving her (the Massage Envy manager) the name and email address of people I wanted to transfer them to, I was told, "You can't just have whatever you want. We have rules and I am trying to run a business here!'. I was not aware of those rules and thought I could transfer some the same way I got my first one from a friend who had been a member. She had given me one of her transfers with a certificate at Christmas one year. That is how I became a member. Wow! When I was there last week for my massage and the transfer to my friend who came there with me, I asked them to take the $10 transfer fee out of my debit card, as well as a $5 tip for each of the two massage therapists. When the receptionist  told me that she couldn't split the additional $10 into two tips, I just told her to forget it and I would pay the tip in cash, which I then did. Well, the $10 appeared on my bank statement twice anyway, once for the transfer, and again for the tip, which she told me she had not charged me for. When I called them about it, they said that I had to bring in my bank statement to prove that they had charged me twice and that they didn't have record of it. How does that happen? It has just been one negative experience after another, dealing with the administrative staff there. While I was on the phone with the manager to whom I was specifically transferred because I was obviously irate about my experiences, she suddenly said, "Hold on please, I have someone in front of me", and put me on hold for about 10 minutes. I asked her when she came back if she would have put someone who was right in front of her on hold for ten minutes to answer a phone call, or to talk to someone else who was also right in front of her, she said no, and said she was sorry, though not very convincingly. She clearly had limited comprehension of proper business etiquette or common sense. This was the same person who soon after told me that I couldn't have whatever I wanted.
    - Monika G.
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Reflexologists in Grand Bay

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