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Septic Tank Cleaning reviews in Gardendale

  • A
    Reliable Septic Service LLC
    This company went far beyond what they had to and all of them were so nice. They discovered when opening my septic tank it was totally full of roots and limbs and that it was not draining at all. This resulted in having to replace a good amount of the pipes. I thought their price was more than fair.
    - Janice F.
  • A
    Reliable Septic Service LLC
    I would use Reliable Septic again and highly recommend them to anyone. Initially went with a different company but wasn't satisfied with their diagnosis of the problem or their plan for repairs. Reliable was so easy to work with. We are so glad we used them instead.
    - Donna P.
  • A
    Reliable Septic Service LLC
    Everything went great once Reliable Septic Service showed up. Rain delayed the work by a day but they were here early on the next available day and completed a complicated job quickly. I would definitely use them again and highly recommend them to anyone in need of septic services. The office was courteous and professional. I am very happy that Reliable ended up completing this job.
    - Donna P.
  • C
    Reliable Septic Service LLC
    Reliable didn't show up on day they were supposed to, then didn't come on the next day they had reset for the appointment, then didn't call or show up on the next day they had reset for the appointment. So they set 3 appointments and didn't show up for any of them. Very disappointed as our prior experiences with them had been good.
    - MICHAEL B.
  • A
    Woods Septic Tank Service

    Cleaned septic tank in less than 1 hour. Provided Saturday service; septic problems began very late Friday & they responded by 8:30 a.m. the following morning. Other septic services wanted to wait until Monday or late Saturday afternoon.

    They diagnosed a separate issue (I had noted this issue) & we will have Woods back to do that repair, soon.



    - GARY G.
  • F
    Reliable Septic Service LLC
    I called for a pump out of a septic that had not been pumped for 20 years. ��no smells just needed pumped out. ��Pursuaded to purchase a new septic. said field lines blocked. ��got nervous and decided to go with it. �� but had doubts. ��turns out that they would not pump the old one first to see if the problem would be fixed. ��they installed new one first. ��
    was some talk about my septic not being up to code but that is not their concern. my realtor said even though it is placement is not code or other that is between me and my buyer. I can find a buyer afterall I have used it that way since I bought home in 92.��
    Also they mentioned that field lines were blocked but when the new install was being made the guy installing mentioned that the lines were not blocked. ��Of course since they did a brand new install without trying to pump the old one first ......!!!
    So here in lies the new problem. ��No dirt to cover the septic. ��I told the installer that I was ok with leaving dirt all piled up as long and he came back to move it��
    and I explained I had problems with a tree being cut down and for 3 years I was still moving dirt off the site, little by little. �� My point was just to leave my yard in good condition and make sure he came back and took care of excess later. �� Well many days of rain, more than usual and no one will come back and put dirt in. ��
    They did leave a big pile of dirt on the tank but the rain washed it away and they will not come back and fix it. ��Upon my first call to the installer he blew into me and told me that I had told him not to leave dirt.....and really talked smart and hateful so I stood up for myself and verbally told him that he was wrong. ��I have called the owner for help multiple times and cannot get help. ��
    The pipes are exposed. Large holes of which my 3 lb dog can easily fall into. ��I'll have to pay someone to come back. ��So overall I realize now that I was completely taken advantage of and like most people that obtain all their money they don't come back and make things right in the end. ����


    - Carrie C.
  • A
    Reliable Septic Service LLC
    One word...awesome. How can I possibly get so ecstatic about septic tank service?!  But I am. The first thing I noticed was their logo on their truck "Your Fecal Matters to Us" and it really does to them!  Courteous-- Jason called to let me know he was running 15-30 mins behind.  These guys know what they're doing, and they do a great job, efficiently and thoroughly.  They filled the hole they dug up to get to the septic tank very well.  (Unlike the idiots from a different company that we hired last year to put in a new field line and they didn't even fill in the ground they dug up, we still have a gaping ditch in our backyard)  I regret not finding Jason sooner to put in those field lines.  They even made sure their hose wasn't crushing my flower beds, very thoughtful.  There is a certain level of care and respect of the homeowner's property in their work habits.  Price was very reasonable.  They honored the 10% coupon!  Very personable good guys, would highly recommend for any septic tank issues. 
    - Luanne K.
  • A
    Reliable Septic Service LLC
    Excellent service & job! They were all very nice, courteous, and professional. Trusting a provider is so important, and  these guys certainly earned my trust, and I will refer them to others.
    Thank you to Jason and his staff! (The service cost was actually $247, after the Angie's List discount was applied.)

    - FRANCES M.
  • A
    Reliable Septic Service LLC
    We had Reliable come for an estimate based on Angie's list reviews our daughter shared with us (and the great float they had in the Gardendale Christmas parade last year:-) I saw the truck in our neighborhood and called to see if they could give us an estimate and they were here right away.  We made arrangements to have our septic tank cleaned and to install a clean out cover that could be accessed through a planned deck. They were ready to do it the next day but I asked them to make it a day later. When they opened up the tank it was very obvious that there was a problem with it not working properly. They said it was either a stopped up header or possibly the fill lines. They pumped the tank but discovered the clean out access would not be needed after all. They could easily have convinced us to add the cleanout access but were honest that we didn't need it. We made arrangements for them to come back and do whatever was needed to correct the problem with the tank.  Again they were ready to come back right away but I needed to get the utility companies to mark their cables. They came as soon as I called to tell them they were marked. In a pouring down rain they worked and discovered the header was completely blocked and replaced it and corrected things that were not installed properly in '72 when the tank was put in.  Again they could have easily convinced us that the fill lines needed replaced also but instead said they thought they would be fine. Both of these jobs took them much longer than they had reason to expect when they gave the estimates but they did not charge extra ....they charged just what the estimate was and even gave their 10% Senior discount even though their estimate was the lowest I received. They went beyond what was expected in all aspects including cleaning up and they even put an extension drainage pipe on a gutter downspout without me even asking!  I can not praise this company enough or Angie's list for it's reviews.
    - Janice F.
  • A
    Reliable Septic Service LLC
    After a horrifying experience with HL Burton Goodwin Septic and a bogus $350 repair of a float switch (who also first  told me a new pump would run $10,000- and then when I said no way, suddenly suggested the new switch is all we needed) , our septic tank was once again flooded within a month and we turned to Angie's List.  Reliable came out immediately, diagnosed the problem as a dead septic pump, and replaced it for $1500.  Good work, quick work, and well appreciated.
    - Heather M.
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Septic Tank Services in Gardendale

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