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Moving reviews in Gadsden

  • A
    MacArthur Moving
    To say we were exceptionally happy with their service would be an understatement! I can't say enough good things about MacArthur moving. Professional, affordable, caring, accommodating, and more! They were very careful to protect our floors and furniture. And I had never seen anyone work that hard!!! 100 times better than the last movers we used. We will never use anyone else! I wish I could give A+++++++++ not he ratings. It is really special these days to find professionals of this quality.
    - Ron D.
  • A
    Motivated Movers of Birmingham
    The office personnel were attentative and helpful. I received a call a couple of days prior to the move confirming the details. On the morning of the move, one of the work crew called me to clarify directions. They arrived on time, with 2 trucks, and 5 workers. They were careful, paid attention to details, and did not waste time. Crowley, the foreman for the move, kept me informed of each step in the process. The crew worked well together and showed respect to each other and us. Great job!
    - Vance B.
  • A
    Motivated Movers of Birmingham
    They arrived when scheduled, sized up the situation and immediately went to work. Their work ethic was impressive and their attitude was always helpful and positive. They worked very quickly but were also quite careful. Their experience in moving heavy and large items was obvious in the way they coordinated their efforts. Ours was a big job that took a long time, but they never slowed down and their positive attitude never decreased. Delivery the following day was an equally positive experience. They showed amazing hustle but with great care for our possessions. We were very impressed with our team and would recommend Motivated Movers wholeheartedly.
    - Martin H.
  • A
    Derrill and his crew member did an awesome job. I am amazed at how beautifully they pulled off our move. And NOTHING was damaged, a very refreshing thing indeed after our last (4 in 4 years!) moves. I highly recommend Anderson Moving. They are the absolute BEST in the business, anywhere, bar none!
    - Jean K.
  • A
    Delaneys Moving & Storage
    The guys were great!  Showed up on time, had a nice new truck, shrink wrapped certain pieces of furniture, and were very careful with all the wall and furniture.  They were easy to work with and made our move a wonderful experience! I would definitely recommend this company.
    - Wes M.
  • A
    Penske Truck Rental - Seattle
    They only keep their trucks for a few years and then get new ones. I have never had any problems with using them and they always have a new fleet so their trucks don't have problems. Their prices are comparable to other companies.
    - Matthew H.
  • F
    fferedI interviewed several companies and chose All American Moving (AMM) because of their price and rating on Angie's List. In the early stages everything went well, Phillip Moreno was very pleasant and easy to work with. The problems started when he underestimate the volume of our household goods (HHG's). He did not order large enough trucks resulting in some items being left behind. He identified the items left behind based on my priority and offered a nominal price to compensate our loss, which I accepted. What he didn't reveal was some critical items were left behind that he did not identify. Most notably the head chair to an expensive dining room suit.

    We did not discover the chair was missing until all items were unloaded. Due to the poor planning for trucks our HHG's were jammed into every crevice available resulting in extensive damage to several items. When I complained Mr. Moreno said he was imposing a 10% penalty for excessive entry level into the house. In AAM's contract they note such a penalty but they do not define what constitutes an excessive level and it states that such penalties but be agreed to by both parties prior to work being performed. Mr. Moreno did not discuss a penalty until the work was almost completed.

    When we discovered that some items, including the chair, were missing and complained about the broken items he said he said he would not ship them until the 10% penalty was paid. I filed a complaint with the DOT, but got little results because they said they were overwhelmed with complaints. As a result I sued AAM in the District Court of Etowah County, AL and won every count of my case. AMM was to pay a $1,500 penalty to me and return the dining room chair. They returned the dining room chair, but sent it COD and have not paid any of the penalty payments. I will have to pursue further legal action to recover the court ordered settlement.

    A further complication was Mr. Moreno underestimated the heat and humidity in Alabama in July with the result being he only sent three workers to unload who were not physically fit. The unloading process took twice the time forecasted by Mr.Moreno and was only complete with the help of my family members. The workers for AMM were cordial and wanted to be helpful, but showed disgust with the poor planning of Mr. Moreno.

    I would urge any potential clients of AMM to be cautious during negotiations and require Mr. Moreno to define the criteria for any potential penalty charges before the work is performed.
    - John D.
  • A
    Two Men & A Truck
    - lACEY C.
  • B
    Delaneys Moving & Storage
    - Lynne B.
  • A
    Motivated Movers of Birmingham
    - Howard A.
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Moving Companies in Gadsden

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