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Flooring reviews in Florence

  • A
    Could not be happier with the work Erik and Danny performed at my home. Both of these guys displayed true "pride of craft" and the quality of their work backs up this claim. I would not hesitate to use them again on future projects.
    - eddie s.
  • D
    Initially called to set up an appointment for an estimate, didn't show on the first appointment. When we called to find out why it was rescheduled for 25 May 2017. The appointment on 25 May was kept and when He showed up he was very nice and attentive to what we were planning on doing in this remodel. He walked the entire house, took measurements and wrote his notes. He provided me his card and then said it was a good bit of work but he would work up the estimate and have the numbers back to me within a week. After a week, I had not heard or received anything from him. After two weeks I called and the office clerk took my name to research the issue. At first they said they couldn't find where he had ever been at our house, then they found the appointment but said he had been busy and was still working the estimate. After another 3 weeks I called, they still had trouble finding my file and he still had not completed the estimate. I waited until the end of July, called back and still had not completed the estimate and the owner never got on the phone to explain or offer an apology. After this experience I mentioned the company name around a few friends that had home improvements done and it was a consensus that A&J Home Improvements was not a company to do business with.
    - Ben D.
  • A
    The service tech arrived 5 minutes early.  He also was very polite. He covered all the other floors with drop cloths to protect them. He removed the water damaged tiles .  He kept the surrounding area clean and protected as he installed new tiles and matched the grout color I had.   He came back latter and cleaned and sealed the rest of the bathroom floors and walls.   The second service tech did a excellent job cleaning and sealing the kitchen and bathroom floors.   They explained to me how long it takes to dry. And also what I can do to further care for my floors.   I would recommed them to my neighbors and family. 
    - Lillie K.
  • A
    First of all I want to say I called every contractor on that had a decent rating, I just followed down the list one at a time.
    The first one was to far away and only wanted to use his plastic bathroom stuff which I was unimpressed with.
    The Second one was so arrogant and uncooperative he only wanted to design it his way and any suggestion I had he made me feel as if I was stupid. After to many days of waiting he finally called me with his excessive price higher than all the others this was with his coupon he offered on here. I don't know how he even has a business.
    The fourth one wanted to bring in this person and that person to do things he didn't do and his price was very high almost as high as the second one.
    I called Sweet Home Remodeling and spoke with Mr. Denton he was my third call. Answered right away, came to visit me the following Saturday and explained everything he could do with his crew. He excepted my few ideas and said he could work with me on what I liked. I signed the contract and he got started when he said he would. Him and his mean were here every day and in three weeks the bathroom was complete minus the vanity's and counter tops which took a additional week. Mr denton and one of his men returned to hook up the sinks that afternoon after they were installed. 
    Mr Denton and his crew demolished my old bathroom and closet to the frame. They moved the wall in the bathroom into the huge bedroom, 36 inches to give the bathroom more room. Then used a beam and jacks to level my bedroom and bathroom so there was no more dip in the floor. they installed two layers of plywood on the floor and used a product called Ditra that allowed him to tile on that. The tub was a drop in jet and a sturdy frame was built to secure it and the granite top around it. The shower had a new product called Kirby that was used in it to help water proof the area from cracks, tile went over it as well. The cabinetry work was beautiful and exactly what I envisioned. Glass doors on the shower were installed by Hendrix Glass and what a wonderful job they did.too.
    The entire experience was great, my next projects I will use him again.
    - Dean F.
  • F
    Simply the worst! Left large black stain on newly installed carpet. |Did not use levels, of any kind, when laying laminate floor. They had to do some of it twice. Mutilated the newly installed baseboards. Left pieces of quarter round just lying against wall...not nailed in. |Took absolutely zero pride in work. WOULD NEVER USE AGAIN!!!!!!
    - Traci A.
  • A
    Gary's work was truly amazing. We used discontinued tile from different lots for the basement, which means the tiles were of slightly different sizes. But, that did not phase Gary one bit, he made it all look even and the prep work on the cement floor was excellent.
    The back-splashes look wonderful, and I have never seen one done better. Gary's wife assisted Gary as did his sons, it is a family business and we could not be more pleased. Gary is reliable, competent, and knows the tile installation business inside and out. His prices are also very competitive. He tiled our basement for $3 a square foot, while the other quotes we got were $4 and $5 a square foot. 
    Unlike our other contractors, Gay never missed a deadline and always commuted on the progress of the job.
    - Richard B.
  • A
    Mr. Carter responded to our need for the project to be completed in a short timeframe. The project took two and a half days. Mr. Carter and his helper were professional, polite, thorough and proficient. The final result was superior. I could not have asked for a better job.
    - Connie T.
  • A
    Our Bathroom was a disaster; I tried my hand at fixing the
    leaky shower several times. After a shower was taken in it the floor had collapsed.
    The metal pan installed in 1960s had disintegrated to rust . I knew we needed a
    remodel. I am a procrastinator when it comes to stuff like this, and I was just
    dreading this whole remodel and dealing with some injudicious contractor that
    would take forever and then over charge us. This bathroom had not been used in
    over a year after the floor fell through.  I interviewed several contractors to do this
    job and took bids since January 2012. I had bids from $5000 to over $25000, but
    each contractor would say that is just an estimate and as they tore it apart
    they MIGHT find more. I was worried to how much without a firm bid could I
    spend thousands more then the bid?
    One of our best friends had used Sweet Home Repairs for a
    bathroom remodel and insisted we give him a chance. Since I did like their
    bathroom and thought the worked looked great I thought I would give him a
    chance. Right from the start I was impressed with Mr. Denton, unlike five other
    contractors Mr. Denton was on time.  He
    came in listen to my wife and I and what we were interested in doing. He
    crawled under our home and had his look around before giving us a estimate of
    what it would cost. He told us he would be back with us with a firm bid in a
    day of two.  He called me 2 days later
    and gave be a bid for $18,000 dollars. We decided we would use Sweet Home Repairs,
    and a date was scheduled.
    Mr. Denton and his 3 man crew arrived and demolished the
    bathroom and utility closet in one day.  They
    did the plumbing and had a licensed electrician out to move our meter and
    breaker panel. Once done they started framing the new walls and insulating they
    dry walled and started the new shower using a Schluter shower kit followed with
    Schluter Ditra for the floors. Once done painting the laid the tile on the
    floors and shower. They built our new pantry and cabinets above our washer and
    dryer including the Vanity cabinets on either side of the shower.
    The whole job took three weeks but we hardly knew they were
    here, each night when we came home from work the work place was clean and
    everything was put away. Mr. Denton followed our written contract to a ?T? and
    never asked us for any extra in fact he lowered his bid by $131.00 because he
    saved us money on parts bought at Lowes. This is a professional Contractor and
    his men are professionals  as well.
    - Jon L.
  • A
    My Bathroom was a Pepto Bismal Pink, it was God Awful! I could not keep the mold from growing in the tub and shower wall. The bathroom stunk like wet dog. I knew it was time to remodel. I contacted several local contractors and each one seemed to be a idiot or gave me the though of a used car salesman. I finally got a hold of Mr. Denton and Sweet Home Repairs and Remodeling through a friend who found him on Angieslist. I called him set an appointment and finally a contracted to do the work. Mr. Denton and his two men got my bathroom done in 2 weeks. It was a ton of work but now I am so pleased. The entire company was so professional and very clean in how they took care of my house while they tore out the bathroom.
    - Linda F.
  • A
    We have a home built in the early 80s and at almost 20 years old things are starting to fall apart and need repairs. I am a religious watcher of DYI T.V. shows. I have even read Mike Holmes book " Make it Right" and that is how I learned how to hire a good contractor.
    I had contacted several companies before I settled most of which were to busy doing other things when they were suppose to be at my house on a scheduled day to give me a estimate. Then again some would show and I could tell they had no idea what they were talking about. Then there was the 2 that stood out and so I chose Sweet Home Repairs. Mr Denton the owner took the time to discribe each step that they would do and how they would put it all back together.
    Day 1: They started and they totally dismantled my entire bathroom minus the drywall on the ceiling.
    Day 2: Started off with them repairing the floor supports  because the old tile leaked, re-running new water lines and replaced the unsafe receptical that was located in the lower wall near the bath tub to a safer place near the vanity and with  a GFI. Last they installed plywood on the floor
    Day 3: Installed all new drywall on the walls and concrete board on the floor and walls where tile would go back up. 
    All the concrete boards were sealed with a orange stuff called Kerdie .
    Day 4: They installed the new bathtub and laid all the tile on the floor.
    Day 5: Came in that morning and installed all the tile on the tub wall and around the wall of the bathroom.  then grouted everything. 
    Day 6: came in installed the pedistal sink , toilet towel bars and new toilet paper dispensor and cleaned everything. By 2 pm they were done and on there way
    - Bob T.
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Flooring Installers in Florence

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