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Television Repair reviews in Eclectic

  • A
    3 D ELECTRONIC SVC INC
    When I looked online, there were some TV repair places specializing in large screen TVs. We have a 54" and a 74" TV, both of which needed fixing. I called the phone numbers, but one was out of business and another had no answering machine and nobody answered. We'd had 3D out to the house one time when one of the two TVs was still under warranty, and the guy was fine, so I called the company for this problem. I called late on a Monday, they were booked up the next day, and we made an appointment for 3D to come out mid-morning on Wednesday. They were over a hour late, and explained that they'd been on a call earlier that went longer than planned. OK, fine. They almost immediately knew what was wrong with the larger TV, and had the means to repair it on the spot. It was a burst light, which explained the loud "pop" I heard before the screen died. For the smaller TV, I knew the fan was out but that could not be fixed by novices such as we are. Also, 3D determined that the color wheel was kaput and would have to be replaced. This would necessitate another visit to the house, unless we wanted to have them take the TV with them. Oh, that sounded fraught with danger, so we opted for another visit to the house. By the way, the charge for a house call is $169. They did not charge for the follow-up visit to our home. This company gives me great confidence in their ability to analyze and fix anything that goes wrong with our TVs, and I recommend them to anybody in the area with problems with any size television.
    - Patricia S.
  • A
    TV Medics
    Mike came out the next day.  With an 0830 appointment, we were the first repairs for the day.  Mike showed up on time, had all the parts to fix my TV on his truck, and completed the repairs in about an hour.  Repairs were done on the spot.  One can't ask for better service, and conversation during the service.  Mike is a genuinely great guy!
    - Larry D J.
  • A
    Perry Hill Electronics Service
    We called the shop to ask about the process and were a little hesitant when they told us they don't make house calls and they have to have a $125 deposit just to look at the TV because of its size.  We weren't sure how to get the TV to their shop, but we had been told by several friends/family that this was the place to take it.  We were given a rolling cart at the entrance when we arrived and one of the guys helped get it in.  We paid the $125 fee and he told us he would give us a call in a few days after they determined what the problem was and the cost to fix it.  He assured us they use only genuine Samsung parts.  So, we waited a couple of days and didn't hear back from them.  We called the shop and the guy told us he had forgotten to call, but told my husband how much it was going to cost and said if we weren't willing to pay to fix it, the guy was interested in buying it from us.  My husband agreed to fix it.  Several days later we called to check on the progress and were told that Samsung had shipped them a part that came in a beat up box.  The guys refused the shipment and had to wait for Samsung to send a new part.  He told us that there was probably nothing wrong with the part, even though the box was not in good condition, but he said that he didn't feel good about putting that part in the TV.  A about a week and a half after we originally dropped off the TV, they called and said it was ready.  We went to the shop and paid the remaining balance.  They applied the deposit to the repair cost.  The guys in the shop were both friendly and helped get the TV out to the truck when it arrived.  The TV was on and working when we went to pick it up.  There were no scratches or flaws to the TV as a result of the repair.
    - Alyssa G.
  • F
    3 D ELECTRONIC SVC INC
    I shipped a damaged receiver to this business, got an estimate for the repair, and authorized them to proceed. After several months of evading my attempts to inquire about the repair status, they finally informed me that it could not be repaired. I told them to ship it back which they did. The receiver was damaged in the return shipment plus the face plate came back scratched under their care. I sent them pictures of all the damage and asked them for compensation for the damage. The owner, Jack, instead accused me of trying to scam his company with some kind of scheme to shake him down for money. Needless to say he was lying and evading my attempts to be compensated for damage to my receiver. He greatly insulted and offended me. This man, Jack, has no ethics and was very, very rude. I was always polite and civil to him. I also believe that his shop was not very competent given the run around I got for months before they gave up on my receiver. I strongly suggest that you stay away from this shop.
    - L Stephen F.
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Tv Repair Shops in Eclectic

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