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Home Warranty reviews in Dothan

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  • First of all let me say that although Old Republic home warranty is good to have, in the 4yrs that I've had this warranty and have spent roughly $2000.00 and only need their service once. Also, depending on the plan you have, it doesn't guarantee coverage sp it ain't cheap!!!!

    The fan on my refrigerator burnt out, the gentleman they sent had a hard time figuring out why, but eventully he realized it was the
    electric panel on the back. He ordered the part, fixed it and Old Republic paid for everything, fortunately for me it was covered on myplan. Also the customer service folk were awesome in helping me.
    - Julie F.
  • If you decide to contract with American Home Shield, read the contract  very closely.  You may want a lawyer to look at the contract.  We
    purchased an older home and wanted the home warranty to cover the major  systems (heat, A/C, kitchen appliances, plumbing, and pool equipment)  just in case due to the age of the home.  Well we needed the warranty with several failures in the first year.  Having used home warranties previously, I was rather rudely surprised to find that many things were not covered with American Home Shield and what was covered was poorly repaired or not repaired. 
    AHS sent repairmen that were not trained on the heat-pump manufacturer that was installed on our home.  While you would think a heat-pump is a heat-pump the repairmen were unable to figure out the system.  They worked on the unit for 3+ hours, replaced several components, rewired some portions.  In the end - the next time it was in heat mode the unit froze up again, so the repair did not repair the problems. 
    I tried to solve my dispute with American Home Shield, but after investing five hours on the phone with them, I gave up and just hired my own repair company and have had no problems with the system since.  My time is worth more than having to debate with AHS on the phone to get service.
    - Marion G.
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Home Warranty Companies in Dothan

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