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Cleaning reviews in Center Point

  • C
    Yolanda Perez Cleaning Services
    I hired Yolanda's cleaning service after I had been ill in August 2017. She has been coming on a weekly basis since. Our time was set for 10:30 on Friday of each week. They would arrive anywhere from 8:45 (one morning) up until 12:45pm on another occasion. I never knew when they were going to come. I tried very hard to work around the punctuality thing but I have to say it became very difficult. I had started to notice some areas that were not being cleaned very well - but was waiting to see if it would change. There were many different people through my house and I wasn't very comfortable with that - there would be someone different almost every week. On the last day they worked here - I believe the last or the next to last week in March three people arrived at 9:25 am. Two of these I don't think I had seen before. My husband was still here and hadn't showered because we didn't expect them to be here until 10:30 or even much later. He was not happy and went into his office and shut the door. He has that right considering his name is on the deed. One of the women I had seen before and she seemed to be the team leader. I didn't leave them alone as I usually did because I wanted to ask about certain things I was concerned with. They began to clean and I noticed that the one dusting the living room had dusted a table that had had something spilled on it and needed to be cleaned off with soap and water. I decided in this case to do it myself. The woman whom I had seen before came up to me and said "if there's something that needs to be done over - TELL US AND WE WILL DO IT WHILE WE ARE HERE". I was stunned to think someone would talk to me in my own home in that manner. Her attitude was brazen and aggressive - maybe hostile is the best word for it. For a fraction of a second I was a little alarmed and felt threatened. I am 77 years old and my husband is 82. We are not aggressive people. In a matter of minutes everything stopped and one of the people came up to me in the kitchen and said "we're through". It was not quite 10:05 at that point and this was her way of saying we want to be paid. I did. I gave her a check for $75.00 for less than 35 minutes of cleaning. When I called Yolanda's number to report this incident (complain) which I think we have a right to do in America, Sandra, her employee I guess told me they would "address it". I knew then that she already knew about this. I never heard anything more about it . No attempt to make it right - nothing. To make a long boring story a short boring story - that was the end. I have been cleaning myself until I find someone to do it - and interestingly enough the lady who said she didn't think they moved anything - I cleaned my bedroom only to find an M&M under the night stand - I haven't bought M&M's in I can't remember when. I don't like feeling unsafe in my own home.
    - Suzanne F.
  • A
    Two Maids & A Mop

    I live in another state and had a townhouse that I rented in Birmingham.  The current tenants had to be evicted for non-payments and I had to travel to Birmingham to check on condition of property.  I had contacted Two Maids and a Mop, to secure their services for cleaning.  Because the property had to be cleared of a lot of furniture and rubbish, I couldn't have it as "cleaned out" as I wanted, but C.J. and Ashli came out and cleaned two bathrooms and the kitchen.  They did a very good job, as the 3 rooms were in "horrible" shape.  The ladies were on time, and very nice and did a great job.

    I would recommend this company to anyone needing house cleaning. 

    - MARILYN L.
  • B
    Two Maids & A Mop
    The two young ladies that arrived at my home were punctual and professional.  When they arrived at my home they listened to my instruciton and imediatley begin to work. They paid attention to detail and I was able to come home to a clean house.  I have used Two Maids and a Mop several times for a deep cleaning and I am always satisfied.  If you need to delegate cleaning your home, I highly recommend Two Maids and a Mop. 
    - Karla R.
  • A
    Home Cleaning Centers of America
    I was very pleased when they called (06/26-I think) and said that they could do it on the 29th. I asked what time the cleaning crew would be at my house and was told around 8:00.On that Friday, I took off from work and was up and ready at 8:00, it got to be 8:30 and no call and no one was there yet. I called and Erica told me that the crew was on their way. I told her that Danny had told me 8:00 and she explained that they come by the office and get supplies exc and then head to the job that people are normally told to expect them between 8:45 and 9:00. So....that is how it started. When they got there, I went out to meet them and stood on the porch for about 5 min waiting for them to get out of the SUV. There were 4 ladies and they were all so nice. We talked and I explained that I was embarrased because I had not dusted or cleaned in 6 months. They looked and said that they had seen much worse and that it was not that bad! They told me that I could go downstairs and relax and that they would get started. I could hear the vaccuming and water running and I was so happy that they were there to help me out. They were there for about 3 1/2 hours and I must admit, I was pleased. The bathroom looked so nice, they had dusted and vaccumed and I would have been proud to have company!!I wish that I could afford them every week, but it was a little more than we could afford. I was just desperate and that is why I had them come out!
    - Susan O.
  • A
    Two Maids & A Mop
    I would say this was one of the best cleanings ever. We are very happy. Since both my husband and I work and we have 3 dogs, our home can get quite dirty. We don't have the time or talent to clean it as we should. But fortunately we found Two Maids and a Mop very affordable and very reliable. So we are very blessed to have a pristine home each week.
    - maria k.
  • A
    Merry Maids of Hoover, AL
    They do a good job. I think they do as well as anybody would do. We don't pay them to do the real heavy duty job. For what we pay them they do a very good job. They are certainly very professional.
    - Donna M.
  • A
    1 Citrus Solution Carpet Cleaning
    Wonderful! Mike did a great job on the carpet, was on time, did the job quickly and left a bottle of spot cleaner. The solution is all natural so no chemical smell and dried in record time. I would recommend this service to everyone!
    - Tammy W.
  • A
    Joel Rhodes
    Lindsay was very energetic, responsible and on time. She cleaned my house thoroughly and in a timely manner.
    - Rose W.
  • A
    Heaven's Best Carpet & Upholstery Cleaning
    It went very well. They were on time and provide the service in a timely manner.
    - SYLVIA A.
  • A
    Good Character Cleaners LLC
    It went well. They very professional and reliable. They did a great job. They take cleaning to the next level. I would highly recommend.
    - Meosha D.
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Cleaners in Center Point

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