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Find Top-Rated Brownsboro Eyeglasses Stores

There is 1 top-rated eyeglasses repair store in your area and 14 to avoid.

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Eyeglass Repair reviews in Brownsboro

  • A
    Schaeffer Eye Center
    I visited this location to get eye exams and new contacts. This particular location does not do exams but the lady there was happy to call the office on University Dr. to schedule an appointment with the doctor. My experience with the doctor was wonderful but I will try to keep the review relevant to this location. After my exam I returned to this location to pick out glasses and contacts. The young lady working there was very helpful and showed me the frames that were eligible through my insurance. After I had picked out a pair she described the different types of lenses you can get and helped me weigh the benefits of each one. For the contacts she happily price matched a competitor and got me the lowest cost possible. The glasses were ready in a few days and the contacts in about a week. A great experience!
    - Steven B.
  • A
    Lee, Dr. David A.
    They were really nice, very prompt and very knowledgeable. They answered all of my questions. They didn't made fun of me too bad because I'm blind to the bad and almost bump into a wall.
    - kristina j.
  • C
    LensCrafters
    Took the time it was needed to help me decide on the frames, but did not fulfill the order in the one week promised. Also did not call me to let me know when the order arrived at the store. Final product was fine.
    - R C R.
  • D
    LensCrafters
    Bought a pair of glasses from them on 23 March. The salesman I internally had has since left. I had problems adjusting to progressive bi-focals and after a few days I realized the problem was the prescription. I went back to Lenscrafters requesting simply to have the lens done for distance only. I was under their 90 day satisfaction guarantee. It took 30 minutes to get served ( had the same problem initially) and then the statement that they were working on their lunch break was repeated at least three times while serving me. It was the manager of the store according to her badge. Nothing was ever mentioned about the 90 days guarentee, but was asked if the glasses were cover by their accidental insurance. They were. Was told the lenses were scratched and I would no receive any money in a refund. Figures. I now am waiting for the glasses. The customer service is terrible and they seem to add more to the initial price to the point you walk out paying hundreds more than you ever expected.
    - Chris M.
  • F
    Family Vision Center
    Awful experience!  The eye exam and doctor were fine, but the office staff and customer service leave much to be desired.  We ordered contact lenses, which still have not been delivered almost 6 weeks later.  My wife stopped in after a month to check on the status of the order (because there had been no communication from them) and was told that the contacts had not arrived, with no explanation of what the probIem was.  A week later, fed up, she requested a refund in person and was told they had to contact the Athens office, but she would be called.  Another week has passed, and despite another phone call, we have yet to receive a phone call in return, an apology, an explanation or a refund.  We cannot NOT recommend this office strongly enough.  Terrible.
    - Dimitrios S.
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Eyeglasses Stores in Brownsboro

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