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Fountain Installation reviews in Brownsboro

  • A
    Creative Outdoor Living Group
    Dave was a pleasure to work with.  I knew from talking to him when he gave us the estimate that he understood what we wanted.  He and his crew were very professional, performing the work when promised and completing the job in a timely manner.  Dave was even patient with our elderly dog, who kept barking at him.  We were very, very happy with the results - a natural-looking waterfall with several landings in our back garden area.  Dave put thought and effort into selecting the stones to use and designing the layout in order to produce the type of waterfall I had envisioned...only better.  It was rainy on his last day of work on it, but he persevered, finishing the work by adding in the plantings (from what I had available) and testing the lights, not rushing his work despite being wet, muddy, and (I believe) tired.  We recommend him highly to anyone who would like this kind of work done.
    - Liana T.
  • A
    ENCHANTED FOREST
    They were punctual. We had talked to three or four landscapers and they managed to do the job much quicker than anybody else would have. They did an excellent job. They cleaned up after themselves. They came out with the best price too. They called us and let us know whenever they were late.
    - John C.
  • A
    Live Oak Landscape Services LLC
    During a previous engagement, Matt had his landscaper draw up plans to improve the backyard and add some landscaping. The initial plan for the landscaping looked nice, although it was also extremely expensive. With my feedback, they modified the the plans and started work. The work was scheduled ~3-4 weeks from signing the contract (reasonable considering the season and weather). Initially they came out to modify the existing irrigation system to support the new beds. They then started on the new beds (removing the sod, adding soil conditioner, and finishing with mulch and the selected plants. They then started digging the hole for the pond, and beginning initial layout of it.  Lawn installation took a couple of days. After the pond was installed, they tested all of the irrigation heads and filled in the pond (they tied it into the irrigation system). Finally they removed the existing sod and resodded the backyard. At the end of each day, Matt's crew cleaned up after themselves (except for the first day they were working on the beds proper, when they left a couple of empty soda cans). They were careful to minimize their use of the driveway (i.e. for mulch / soil / rock dumps), and made sure the garage was still accessible even when they were working / having supplies delivered. The crew was friendly, and made sure to clean up at the end of each day.
    - Jonathan K.
  • F
    ENCHANTED FOREST
    I should've known better than to trust these people again after being lied to by them in the past, however, they had a Helix Fountain that I really liked at a fair price, so I bought it and had it delivered. 3 weeks later, the pump stopped completely. I went by the store and asked what to do. The girl explained that she would take my name and number and have the manager call me. Two weeks later, I never heard anything so I went in again. Again, she took my name and number and this time told me to bring the pump in. The fountain weighs a few hundred pounds--thus the reason I paid for them to deliver it--yet I was being told to take it apart to get the pump out and bring it in. Well, obviously, I could not lift it myself, so a couple of weeks later, I had a friend come over and help me. I then took the defective pump in and was told that nothing can be done after 30 days!NEVER trust anything that they tell you or think that they will stand behind their products because they will NOT! They have burnt me even worse in the past on plants and landscape drawings and I should have known better.
    - Victor Kip S.
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Fountain Installers in Brownsboro

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