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Neurology reviews in Brookwood

  • B
    Alabama Neurology & Sleep Med
    I went because I was have a "quality of sleep" problem. I could get to sleep and stay asleep or with a short trip to the bathroom. The office staff was friendly and the wait was longer than I would have liked but average for today's doctors offices. About, 30 minutes after my original time. I met with Dr. Geyer, gave him a history on my sleep problems (STRESS) and the progress I had made with getting to sleep. I explained that while I could get to sleep (6+ hours per night), I might not feel rested. After conversing (insomnia means taking more than 15 minutes to get to sleep or return to sleep, who knew?), I was interviewed/tested by Jake/Zack(?). The questions felt like a giant magazine quiz (I'm a psych major and work in a psych facility). I figured the questions were part of "getting to the root of things" and the first meeting. I was given a chart to fill out during my two week break between appointments. Not particularly thrilled but I tried a bit of it. Again, getting to the hidden stuff. Personally, I didn't gain any insight. My answers were reviewed by multiple clinicians before the appointment started, after I talked to Zack and after I returned with my sleep chart. When I returned to the clinic for appointment #2, I spent more time with Zack. Did I want to participate in the Insomnia Clinic. NO. Until finally, we got to the fact, that I wanted a sleep study to find out what was happening between going to sleep and awaking. The location where the study was performed was great. The staff, the room and the food. I awoke, stated how poorly I felt I slept (the worst case scenario of all versions of my problem) and the nurse stated that according to the machine, I slept all night. UGH! Then, I went to the bathroom and looked in the mirror. WHOA! Bloodshot eyes, like I've never experienced. To which the nurse did admit, I looked the worst for wear. While we laughed, she understood my issue. (I looked REALLY bad). The day test (how long can you stay awake at different times) went the same. I passed, nothing notable but the physician would need to review it. The conclusion: a NURSE from the office called and said that since I wasn't a candidate for a CPAP and did not want to participate in the Insomnia clinic, Dr. Geyer had not further advise. I should call if I changed my mind about the Insomnia Clinic. The nurse kept saying that I wasn't a candidate for CPAP, which I repeatedly expressed I was happy about. However, what shall we do about my sleep? Reiteration on not a CPAP candidate and join the Insomnia Clinic. But no Dr. Geyer. The billing: I received my bill with TWO charges for the first appointment. Surely, that was a mistake. NOT! Apparently, the questionnaire and its reviewing by multiple people cost $160+ and the visit with Dr. Geyer (mostly Zack, who's title I'm still not sure of) cost $200+. I called the office for clarification on the "error of $160". After hearing that it was for the questionnaire and complaining about the manner in which it wasn't previously explained, I received a call expressing that it was accurate and standard for the office. Although, I am not the first to call because of double billing in the same visit. So, the first visit cost over $300 before insurance. My insurance and co-pay left a bill of $124 for both visits. Definitely, NOT patient centered care. I relayed my experience to my GP and she was taken aback. We ended up deciding to continue to work with what we knew: added daily Vit D (I kept running low) and reassessed my diet and exercise (both in good shape). The liquid Vit D helps/ed and I'm sure the sticker shock was therapy enough.
    - Invera W.
  • B
    Alabama Neurology & Sleep Med
    My doctor is new at AL Neurology isn't listed on AngiesList. Overall he is a very good doctor. I have been seeing him for multiple sclerosis for roughly a year and a half, and was diagnosed two years ago. He's really easy to talk to and he has a good manner. He is quick to offer me resources such as an MS yoga dvd and even info related to my studies when I was still in school. He listens to my concerns and complaints and is positive and encouraging and fairly willing to try different approaches when needed. When I was uninsured, he helped me get a reduced-rate MRI. My one complaint is that I think he could be better with updating my medical records. However, this may be done by someone else in the clinic - I don't know how that works... When I got printed copies of his notes from my appointments, much of the information hadn't been updated in a year, such as my address and certain specifics about my condition. This is absolutely crucial if a patient is applying for handicap accommodations or disability services, and while the last thing a patient like me wants to do is call him on it and say "hey, I checked your paperwork and you're slacking," the mistake could easily prevent me from getting services I need if I don't correct the clinic's mistakes myself. I am going to continue to see him. He is a really smart, good neurologist. We have a good dr/patient relationship and I feel like I have his attention when I'm there. But I'll be sure to bring up this problem at my next visit.
    - Melody G.
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Neurologists in Brookwood

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