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Get matched with top Appliance Services in Brookwood

There are 8 highly-rated local appliance services.

Recent Appliance Repair Reviews in Brookwood

  • A
    Slim's Service Company
    The service technician called in advance, arrived on time, identified the problem and resolved quickly. Highly recommend Slim's!
    - Ashley C.
  • A
    Appliance Connection
    My son came home the week before Thanksgiving to visit. The heating element in my dryer burned out on Tuesday. On Wednesday I contacted Appliance Connection. They confirmed that they had the appropriate part in stock and scheduled me for an appointment on Thursday. At my request and to my relief the technician, Michael Roberts, was able to come that afternoon instead.He replaced the heating element and checked the airflow from the dryer and from the outside vent. Due to the way the dryer vent was routed to the outside, I had little to no airflow. Because he did not have the the appropriate equipment to clean out the outside vent, which was approximately 20 feet from the dryer, he gave me the name and number of a company in Birmingham that specializes in cleaning vents. He also cautioned me that the heating element was under a 90-day warranty and could burn out again without restoring proper airflow. While he was there I made an appointment with the Birmingham company to come on Saturday, but I also asked if the vent could be rerouted. He provided me with the name and number of a local carpenter. I contacted the carpenter and set up an appointment that same day. He came and determined that he could do the job and gave me a cost estimate. He returned the next day and rerouted the outside vent within two feet of my dryer. I am pleased with the service I received from both companies. Appliance Connection is a local, family owned business that I will use in the future since they also sell appliances. I highly recommend them to anyone that prefers that touch of personal service and demonstrates true pride in their work and products. The technician was polite, friendly, and knew the business well. What his company could not do, he was able to recommend with confidence other resources, providing not only names but contact information. The Appliance Connection is located at 1584 Lurleen B. Wallace Blvd. in Northport, AL. Their phone number is 205-758-5900. Their web site is www.appliance-connection.com.
    - Beth H.
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    AppliancePartsPros.com
    My dishwasher failed me this past summer and I diagnosed the problem as a bad inlet valve. I ordered a replacement from Appliance Parts Pro and they sent it right away. They sent me a link on how to do the install as well. I installed the valve and put the unit back in service very quickly. I was well pleased with the company.
    - Ronald L.
  • A
    Slim's Service Company
    Called on a Thursday, Tommy came on Tuesday, right on the scheduled time. He took my entire dryer apart and found out some packing that was installed in the factory had come loose and attached itself to the wall of the drum. Every time it went around it was hitting the dryer wall, hence making the bumping noise. Tommy cleaned all the glue off the outside of the drum from the packing device, checked all the rollers which were fine, gave them a spritz of oil, put everything back together. They dryer works like a charm. While he was here, I asked him why I was getting water in the bottom of my fridge. Turned out to be a clogged line, which he fixed in a couple minutes. This company is professional, courteous, caring, knowledgeable. I would definitely call them again. They are great!
    - Nikki M.
  • A
    Slim's Service Company
    They are reasonably priced and they have always been very punctual. They're respectful and nice people. They will tell you when they're coming and they will be early.
    - Teresa C.
  • A
    Sears Home Services
    The gentleman that came out was very nice and professional.  He took it apart on his truck and fixed it.  This guys name was Leon and he was great.  I had to wait 2 weeks for them to come out, but that was not his fault it was the scheduling at Sears.  I hope I don't have to use Sears again because I don't think I will purchase appliances from Sears again.  It takes them a long time to get to us.
    - Martha K.
  • A
    Slim's Service Company
    We called Slim's because our front-load washer was making a horrendous rattling sound during the spin cycle. I had removed the rear panel to see if I could see what was wrong but nothing appeared to be loose. I called on a Thursday but because of the Memorial Day holiday, the earliest they could come out was Tuesday. I would have preferred a quicker response, but that's not their fault. At about 8:30 a.m. Tuesday, Jim (I think) came out to take a look. In less than 3 minutes, he identified the problem—a loose bolt on the counterbalancing weights that caused it to shake loose during the spin cycle—and in less than 15 minutes he had it fixed and everything back in place. It actually took him as much time to write up the invoice as it did to fix the problem! In all honesty, I could kick myself for not figuring it out myself—it was a simple problem that I could have fixed with tools I already had—so the $85 service charge feels a bit steep. I wouldn't hesitate to call them again if I run into another problem I can't fix, but I'll try harder to fix things myself first.
    - Seth and Michelle B.
  • A
    Slim's Service Company
    Mr. Bailey was incredible. I called him in a panic because I had a defective part to my year old refrigerator replaced by a service person sent by the manufacturer/company from whom I bought the refrigerator. The refrigerator was working properly. it was just making a noise, and I had received a notice by the manufacturer that I had a limited time to replace the part. When the manufacturer's service person replaced the part, he did so improperly causing an error code and the freezer to shut off. After 10 calls to 10 different 800 #'s and speaking with the service department that is not located in Alabama, the manufacturer told me that a service person could not be sent out for a month and suggested I unplug the refrigerator and put the food in a cooler for a month. I decided I needed to pay someone else to correct the problem. I called Mr. Bailey who was very sympathetic and told me he would do his best to send someone out that day; however, they were booked and it might be the next day. I replied that I was grateful and that as a new customer, I knew I wasn't that important. He replied, "You are very important to me." His technician, Tommy, called later that day and came to do the repair. Tommy was extremely nice and professional, and he knew what he was doing. Tommy thought he had the problem fixed; however, the refrigerator experienced a different problem during the night. I left Mr. Bailey a voice mail late at night, and Tommy came back out the next day at no charge and fixed the problem. Then, Tommy himself called to apologize for the inconvenience. From my one experience, this is a great company with a focus on customer service...which is so rare. And, I feel their price is reasonable. They will be the first call I make when I need appliance repair. I very much appreciate Slim's Service Company.
    - Karen B.
  • A
    NIGHT OWL APPLICANCE SERVICE
    Our dishwasher started leaking. We called & searched all over northport & Tuscaloosa for a repair person. No one beat their price. There was a $60 estimate, but if he had to do any labor it would be deducted from the charge. It was late when we found night owl on the web. We pleased to see that it was not an additional charge for late night service. My husband and I called and Micheal the owner came over around 9pm. Despite the hour he was very nice and friendly. Although he told us something we didn't want to hear- the water valve was bad and that we needed to probably buy a new dishwasher due to the replacement part being $140 and the age of the dishwasher. Micheal informed us on which dishwasher to buy based on his experience. He also explained that he started his business by working several simultaneous jobs-health field, delivering pizza and repairing applicances. Since my husband and I know nothing about dishwashers his information was very helpful and needed. We will definitely call on Night Owl if we ever need any appliance repairs.
    - Paula P.
  • A
    Slim's Service Company
    Within an hour of leaving a message I received a callback. I was promised they could come by same-day. Ten minutes later the men called ahead to make sure I would be here, and arrived less than an hour after that. They were in uniform, courteous, and professional. They got right to work and quickly found the failed part. They explained they had no replacement on the van, so they left to get one from the shop. Less than an hour later, one of the men returned with the part and installed it. In addition to replacing the part, he cleaned up the inside of the dryer cabinet, adjusted the exhaust hose to remove a kink, and properly positioned the dryer. Quality work, professional service, and excellent responsiveness and communications.
    - Wes G.
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Appliance Services in Brookwood

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