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Towing reviews in Nikiski

  • A
    MARTY'S AUTO WORKS
    Called on a Sunday, but then realized they were not open, so hung up after two rings.  Marty called back immediately and helped me out.  Arranged for a tow truck for my stranded Suburban, and had it back up an running Monday afternoon.  Fast, professional, and very customer service focused.  Will totally use them again.
    - Ronel S.
  • A
    VULCAN TOWING & RECOVERY
    We bottomed out our 38' motor home while navigating a very tight hairpin turn with a steep decline. In attempting to extricate ourselves (at 3 am!) we managed to wedge the coach into a very precarious position in that we could not move forward or back and the coach was listing dangerously to the side. Since we were were descending a mountain, we envisioned the coach flipping over sideways and rolling down the mountain. This road was also the only road between Anchorage and several hundred residents and by the time we cleared it there were six vehicles waiting for several hours. Anyway, Aaron showed up with a giant tow truck/recovery vehicle and he was able to execute a plan using cables and pulleys that freed us up in short order with no further damage to our vehicle. It appeared to most folks that the tow truck would need to be above us on the road but that was impossible. A local resident surveyed our predicament and offered to pull us out with his backhoe for $1,000. We found Vulcan's rate of $350 to be quite reasonable.
    - David C.
  • A
    RIGGS TOWING & RECOVERY
    Recommended by my independent car shop to tow in my disabled vehicle. When I called, the woman on the phone was professional, friendly and efficient. The service was scheduled in no time. The driver arrived about an hour later than estimated - the office explained that he had been tied up longer than expected on a bad wreck - I can accept that. As requested I was notified when the driver was on his way and was told he would be there in 15 minutes - he arrived exactly 15 minutes later. I wish I could remember his name - he was great. Friendly and professional - and it was apparent he knew exactly what he was doing. Towing AWD vehicles like mine requires special equipment and procedures - doing it wrong can cause major (expensive) damage to the drivetrain. I never had a moment's concern, I felt my car was in good hands. He worked quickly and safely. We had a good time chatting but I didn't manage to slow him down! I had arranged with a friend to borrow a car and he even agreed to drop me off at her house on the way to the shop. By the time I arrived at the shop a few minutes later he was gone and my car was there safe and sound. Just great service all around.
    - John W.
  • A
    RIGGS TOWING & RECOVERY
    The driver was polite, very good and funny. The dispatcher was helpful and polite. I have never been pulled out before (shoulder surgery did not allow me to shovel my own way out) so I cannot really comment on the relative price of the service but they were so good that I gave them an A anyway. However, the service was so good that I will consider calling Riggs rather than not shoveling in the future and if necessary I will use and reccomend them in the future. I also claim the service was prompt but my situation did not demand any immediate action and they showed up well before I needed and well within the time frame promised.
    - Shawn O.
  • A
    RIGGS TOWING & RECOVERY
    Driver was polite, helpful. Service was delayed by quite a bit longer than had originally been estimated and I had to call to follow up to see what was going on. It had been a really busy day, understandable.
    - Stephanie B.
  • A
    RIGGS TOWING & RECOVERY
    On time. Driver name on shirts and truck door. Driver knows what he is doing, I request him when ever possible. Very nice personable young man, so if you have somthing large or you can't figure out how to move it I recommend Riggs towing
    - Anthony n.
  • A
    MATANUSKA TOWING & RECOVERY
    Dispatch initially contacted me after AAA referred my call to them. AAA had asked for a jump even though I had requested a tow. Fortunately, dispatch contacted me to let me know they were on their way and was able to change the service to a tow. Josh, the driver was exceptionally helpful. He confirmed vehicle would not start, couldn't be jumped. He then took the time to check the vehicle as loaded to ensure no damage done to either end of the car as it was loading and delivered it to the service in wasilla.
    - Ben I.
  • A
    Aurora Transportation Service Inc
    Drove to Palmer, AK and towed my 14x70 mobile home I purchased to South Anchorage. Mobile home had to be moved a few feet so they came back the next day and did the fine tuning to satisfy the mobile home park for free even after the 70+ miles they originally moved my mobile home.
    - Charles N.
  • B
    WEBB'S TOWING & RECOVERY SVC
    I had to wait about an hour for them to get there. When the guy showed up, he had an older truck with an older towing apparatus on it. He towed my car and gave me a ride. He dropped the car off at ASA, and dropped me off near home. When I went to pick up the car I noticed he bent the pins for the trailer hookup,. I had to take pliers and straighten it out. It was a minor problem that I could fix. He didn't even notice that he'd done it. I'm will use him again him, I hope I don't need too.
    - Bill K.
  • B
    MATANUSKA TOWING & RECOVERY
    Driver was courteous. Very timely in arrival. Took great care in hooking up our vehicle to his tow truck, making certain it was secured. Never a problem dealing with them, as a preferred provider of our car insurance company.
    - Gina C.
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Towing Services in Nikiski

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