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Cell Phone Service reviews in Juneau

  • A
    Verizon Wireless
    Personalized care even in the middle of the mall! Very straightforward on monthly costs. It was a smooth transition.  In our months since the change.....incredible LTE  service throughout the Anchorage Bowl and Valley. A few drops through Turnagain and along the lonely spots along the Kenai. Totally adequate at Soldotna and Homer and spots in between.
    - Marian S.
  • A
    MTA WIRELESS
    They have excellent customer service. They're very friendly on the phone, they work with you, they have good knowledge of their products. I spoke with their technician a couple weeks ago.
    - Reuben J.
  • A
    Sprint - Green Bay
    They were very accommodating and helpful. Their sales personnel weren't totally informed of certain limitations because I informed them that I would be moving to Alaska and they said that I would have service but I had issues with wireless connectivity day after day. I had to terminate my contract and switch to ATand T because of the area that I was in. If the hotspot feature would work for me in this area, I would definitely go back to them.
    - Kenneth P.
  • A
    ACS
    My phone works all the time. If I have a problem, they fix it. When I ran over my phone, they took care of it right away.
    - John C.
  • B
    GCI
    They offer the home phone as well, but I don't have it. I like that they have a lot of stores here, and you can find stores everywhere, and you can also call them from your cell phone, and it will not cost you anything. My dislike is just how much the internet costs.
    - Megan L.
  • B
    GCI
    I have my cellphone from GCI Cable Company. I live one mile from the Cell Tower and I have poor reception. It is angled up and down the highway and doesn't do any peripheral space. If I go one block from my house, then I have Cell service. I go from 1 or no bars to 3 bars. I have complained to them a lot. Overall I've had good experience except for the Cell Phone coverage areas. They are good but I can almost see the tower from my house and I still don't have a signal! Internet Service is good. Cable Service is good but at $75 a month it is expensive. The Customer Service is usually fairly good. When the Cable goes down they are efficient about resetting the box. The reason for the low grade is the problem with the Cell. If I had Cell service I would get rid of the landline.
    - Mathew W.
  • B
    AT&T
    It went very well, even though they were busy, they made sure they were on top of each and every customer. ATand T helped me with all of my questions and concerns.
    - Brittany S.
  • C
    AT&T - Fort Collins
    They are really the only cell phone carrier with internet signal in the area. They charge too much for data and it is not even unlimited. They drop calls all the time. If I ever have another option, I will not use them.
    - Kenneth P.
  • C
    GCI CABLE INC
    I hate them.  We normally deal with their Eagle river office because it is a local one.  They are very expensive.  They con you into the two-year contract thing.  I have never been happy with them.  They tried to change but then you will have to change your email address to do that.  Then we would have to send everybody our new email address, so we didn’t bother.  When it was up, we were going to change but we decided not to because it is a pain to change.  We do our banking and all that so that wouldn't be good.  Too many things would change.  They are not completely horrible; they are average.
    - Linda G.
  • D
    GCI
    The internet is great.  The internet works really well.  The phone drops calls though.  I have to stand in a certain area to get good reception with my phone. 
    - jamie m.
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Cell Phone Companies in Juneau

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