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Clothing Alteration reviews in Ester

  • A
    S & S SEWING
    It went great. The woman knew all the regulations and how to sew on all pieces of the ASUs. Even knew how to sew on the button strip that other sew shops in the area had no clue how to do. She had it complete within 5 days. Everything was done perfect. I will go back every time I need sewing and alterations.
    - Drew D.
  • A
    Both items were cleaned well and available when they said they would be finished, which was 3 days. Customer service was efficient, if short. Shop is kind of crowded and cluttered looking.
    - Robin T.
  • F
    Michiko Tailor Shop & Drycleaning
    The last time I went to them they didn’t do any work for me; I left their place when I heard the price. In the past I have used them, but apparently they have changed their price and their attitude a little. They are very unfriendly, and it’s like take it leave it sorts even after I reminded them, that the price was not the same before. It was not a good experience. Even thou they have been around Fairbanks for many years, they kind of claim not to understand me.
    - Bob J.
  • F
    Apocalypse Design, Inc.
    The worst workmanship and professionalism I have ever seen! It was a Saturday at the end of January 2014. I went to this business to have a zipper replaced and a ¾? hole sewn. No one was there on a Saturday except an employee taking in orders. I asked the employee several times if this hole can be repaired and to please call me BEFORE any work is done with the tear. The employee assured me that Apocalypse Design would call me and took my phone number. The employee also put down to have the zipper replaced on the jacket. A week went by and no one called me. I in turn called Apocalypse and they could not find my ticket. After a few minutes waiting on the phone they found my ticket and said that they fixed the hole. In addition, in fixing the hole, they sewed through an inner pocket, which is now unusable. This is also strange as the hole was on the outside and above the inner pocket! I asked Shawna (manager) why they did not call me before any hole repair? I had stressed to please call me before any tear repair was done! Shawna stated that on the ticket they were to call me, but that verbiage was crossed off. Shawna said fired this employee as this employee has made many mistakes and was unreliable. I asked if they could please undo the patch. Shawna assured me that the sewer (the owner) went over the original stitching on the jacket and would carefully take off the patch as to not make any extra holes. I said okay and hung up the phone. However, this was NOT the case! The owner made his own path of stitches, and did not follow the jackets stitching. The jacket was then picked up a few hours later and the small ¾? hole is now a LARGE 3 ½? hole with an ADDITIONAL 2? hole beneath that! You can see stitching where the owner tried to cover up the small hole, then either the needle of the machine got caught making the jacket rip, or the owner was mad and tore off the smaller patch. Then the owner put a LARGER patch down the entire front of the jacket trying to cover the now TWO holes!  In addition, the owner and Shawna both said that they do not replace down in jackets (of which I was never told), and only replaced it with a small square of stuffing you make toys with! Both the owner and Shawna were very rude, kept evading the damage they did by saying ?We did a good job?! The owner waived the zipper replacement fee but would not compensate or even apologize for the DAMAGE they did to my $250.00 jacket. I would never recommend this company to anyone!
    - Bonita D.
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Tailors in Ester

Companies below are listed in alphabetical order.

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