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Home Improvement reviews in Chugiak

  • A
    Not only was Paul and his workers punctual, but they checked with me on each tree I wanted cleared, and gladly changed the plan as we went along. They were very professional, friendly, kind and extremely efficient! I also felt their price was very reasonable. I will definitely be calling them again and recommend them highly. (I don't think I would ever even try for another estimate from someone else). These guys are honest and hard-working, plus, they did an extremely good job. They raked everything up and left nothing lying around!
    - Laurel D.
  • D

    Emailed and called store after delivery date to find out status.   Calls not returned, emails not answered.   Finally reached some one who told me it wouldn't be arriving for an additional couple of weeks.  

    Arrived at store 2 weeks after original delivery date at time of order.  At first they insisted that it could only be delivered on Tuesday mornings.  This would make the delivery an additional 7 days after the store received the item and 3 weeks after original delivery date at time of order.   It would also require me to take the morning off from work.   4 phone calls later they agreed to deliver it before 11:00 AM Sunday.   At 1:00 I started calling.   The store knew nothing but would call me back.   They didn't.   Called again, and again.  Lowes confirmed I was scheduled for a delivery at 11:00 AM.   The store assured me they were on there way.    They weren't.   After more calls store gave me the delivery drivers number to call.   I called and left a voice message.   20 minutes later called again.   No one answered.   Called store again.  This time someone followed through.   Turned out delivery guys didn't know they had to deliver it today.   Sent truck out.   Delivery guys were wonderful.   Service at Lowes sucked. 


    - Jeff B.
  • F

    I have purchased items from Builders Bargains in the past.  When I returned to them for kitchen cabinets and counters I did not know that they were no longer under the same owner. 

    I will never make a purchase like this again without a more thorough screening. 

    The owner kept sending me the wrong cupboard configuration in spite of kitchen measurements.  Should have been my 1st sign to stop doing business with them.  When plans were finally set the owner and an employee did a horrible rush job so that the owner and family could leave town on vacation.  

    The employee was polite but the owner was rude and acted as if the job was an inconvenience.  The cupboard were installed the 1st day.  One set of double cupboards was 18 inches shorter than told.  They added a small spice cabinet the next day to add storage space but it is not a very functional set-up.

    The hinges on my corner cabinet make a loud pop every time they are opened and sound like they are about to break.  One finally did last week.  Less than a year after installation.  I complained but they said that is just the way they were.  One of my corner cabinets was supposed to be a lazy susan which they did not install.  Also, I told them that one of them was for appliances.  They didn't even measure well.  I have to struggle to get my kitchenaid in and out because the permanently installed shelf is 2 inches too high.

    After they left the 1st day of install I went into the kitchen and saw one of the cupboards had about a 3 inch deep scratch in the middle of the cupboard.  The next day I showed it to them.  The owner said he would take care of it.  However, when I left the room I heard him muttering to his employee something about me doing it.  I decided to ignore his comment but was glad that they were finishing and would be out of my house that day.  

    THIS IS THE PART THAT BROUGHT US INTO A SMALL CLAIMS COURT ACTION.

    The countertops were ordered with a built in backsplash.  Before the order the owner came out and measured and I told him that I wanted the same dimensions of countertop and backsplash I had just with the backsplash built in.

    When the countertop was installed the last 10 inches of the countertop on the peninsula had NO backsplash.  I was not happy.  My husband and I tried to get them to fix it.  They offered to scab a piece on but it would look terrible. 

    We ended up taking them to small claims court in July and the judge found in our favor.  They were ordered to removed the counters and refund our money.  In hindsight I wish I would have made them remove the whole kitchen.  My cupboards are not what I wanted and the trim was never but on the outside of the peninsula even though we asked multiple times. 

    I found a review online of a former employee after our terrible experience.  I wish I would have seen it before because the employee pointed out all the problems with the owner that I had just experienced first hand.  The review had a response from a "customer".  The problem is when she made an account to post a response she made an account and it was Builders Bargains.  So when her post went up as a customer it showed that it was the owner.

    We went to Home Depot to have our countertops re-done.  The counters are the same product and we purchased them for less that Builders Bargains.




    - Ingrid G.
  • A
    He was very informative, professional and efficient.  He kept his word on appointments and estimated time for work.  His work was completed neatly and materials and tools and area completely clean and orderly.  We will use him again.
    - Kristine G.
  • B
    They've been a bit of a challenge on the customer service. Mostly they didn't have enough materials to finish part of the job and then they have some fascia or soffit material on order to come back this month and do the soffit work as well. But I just discovered yesterday that some of the gutters installed they didn't screw by enough and are already part way coming off, so I have not had a chance to call them about that. So that work is still ongoing and it looks like the things that they've done is really nice except for the screws being too short.
    - David K.
  • A
    I've taken numerous items to him over the years for repairs.   I've had him sharpen blades on mowers, chains for chain saws, repair both push and riding mowers, perform maintenance on my equipment all well below what similar companies charge.   I've also bought parts from him attempting to buy the manufactures parts only to correctly find out from him that he carries the same parts and they are used by numerous manufacturers.   Afterwards I've looked up the cost of parts on the internet and found that I paid the same or less minus the shipping costs.
    This guy knows his stuff.
    - Jeff B.
  • A
    As with any remodel there  are small problems to overcome and Jeff and Mike did just that.  I previously had a downdraft cook top on a peninsula and they were able to put in an overhead vent hood,, vented to the outside, and it looks great.  They installed the new vinyl flooring and knew which installer to use for the counter top.  Same with the electrical, plumbing and dry wall. 
    Every day they arrived early and cleaned up before they left so there was nothing for us to clean up.  They always kept me informed as to what was happening.  The whole thing took about 5 weeks and it was worth it.
    We are very happy with the work and professionalism of Chyko construction.  We had them replace our windows a few years ago and plan on having them put a new railing on our large front porch.
    - Deanna S.
  • A
    .They were very careful not to damage surrounding trees, carted off the debris, We were only wanting a 4 ft clearance around the circumference of the back yard to have room for equipment to have access for a fence installation.They were prompt and professional, marked only the trees that were in the way, carefully removed the trees and cleaned up the debris. This was the third time we have used this company and would use them again.
    - John S.
  • A
    Extreme Heating & Air are great people to work with.  I'd recommend them to anyone with any type of plumbing and heating needs.  They are knowledgeable, always arrive when they say they will and are just great guys to work with.  They had to redo some of the work another contractor had done and we were so grateful for their expertise.
    - Barbara H.
  • A
    We couldn't be happier with the work provided by Rising Son Electric.  The guys we worked with not only provided excellent work, they also offered very helpful suggestions throughout our remodeling project.
    - Barbara H.
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Home Improvement Services in Chugiak

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