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The Installers are great workers and do a quality job! However, the person responsible (Paul) for scheduling with the customer is non-responsive. I have been waiting since June to get this job done. It took over 4 months. Also, Paul did not give all the specifications of the job to the workers so consequently they had to use up their time going back for the additional supplies needed. I would hire...
DESCRIPTION OF WORK New sliding glass doors installed and 2 windows.
CATEGORY replacement windows,doors
D
RATED
02/22/2017
Paid for replacement windows in July 2015, windows did not arrive until late September, then were "lost" until mid-October. Installation was finally scheduled for late October (two months late) after I was at the point of threatening a charge-back with my credit card company. The company was very difficult to get a hold of and rarely returned calls. Additionally, it took 6 months of calling to fin...
DESCRIPTION OF WORK Replacement of 14 windows
CATEGORY replacement windows,doors
F
RATED
07/07/2016
Denali Windows provided a timely and low cost quote for window replacement in June of 2015. They were willing to let us do the interior trim and paint the exterior trim before installation ourselves for cost savings and seemed like things would go smoothly. When we finalized our order (July 2015) they told us the windows would arrive in 6 weeks. 8 weeks later (September 2015), after repeated phone...
DESCRIPTION OF WORK Window replacement for 10 windows and one large sliding glass door replacement.
CATEGORY replacement windows,doors
C
RATED
11/02/2014
In January, 2014 we ordered triple pane windows for our entire house (11 total); a pre-hung insulated door; and a sliding glass door. Matt from Denali Windows was the salesperson and when he came to our home to measure and help us decide on the windows, we discussed the options for all, including replacing the main door with an insulated door and the choices for the sliding glass door. This was ...
DESCRIPTION OF WORK Replaced all windows, main door, sliding glass door - installed storm door / screen door after original install.