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Capitol Northerm Windows & Doors

Founded 1953 • Angie's List since July 2010

A Rated | 17 Reviews

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Description

Capitol Northerm has been serving Alaskans with high-quality windows since 1953. Formerly known as Capitol Glass Northerm Windows, we build custom windows developed through decades of experience designing and making windows specifically for Alaska’s northern climate. Built in the north, for the north, Capitol Northerm windows and doors are your best choice for keeping your home warmer - and quieter - while saving you money on heating your home....

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A few reviews for this pro…

A

RATED

08/30/2016

Excellent. The windows are solid and fit perfectly. The workers were courteous and skilled. They took care to protect our plants and belongings while removing and replacing all the windows. We will use them again when we do the second story.

DESCRIPTION OF WORK
Windows replaced on the entire first floor and two sliding glass doors installed.

CATEGORY replacement windows,doors

F

RATED

09/24/2015

I've made many attempts to contact this company to get an estimate on glass replacement for a kitchen window. The first couple of days I called, they kept transferring me to the dispatcher that was always out or unavailable. Even after leaving my contact information to the first person I spoke with and leaving a message on a person's cell phone I was transferred to, I did not get a return call. Af...

DESCRIPTION OF WORK
Did not return calls and never showed up to give an estimate.

CATEGORY glass repair,replacement windows

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], First, on behalf of Capitol Glass, it's employees and management. We sincerely apologize for your experience with our company. When i first received your request on line, I was not aware that you had previously contacted us. It was only after your reply here that I had found out no one had responded to you. I can assure you though, that I have taken all appropriate mea...
A

RATED

09/10/2015

A couple hiccups during the quote and purchasing, but overall I would recommend Capitol Glass to anyone buying windows.  You do want to do your homework and get other quotes as Capitol is not always the least expensive.  They will however work with you AND you do know that you are getting a product that if broken during delivery will not take 6-8 weeks to get replaced.  That and they stand behind ...

DESCRIPTION OF WORK
Provided quotes for proposed new windows.  Eventually made the windows and delivered them to house.

CATEGORY replacement windows

A

RATED

06/26/2015

They came out and measured and gave me an estimate in a timely manner.  They had one issue which they took care of internally and things went as well as could be expected.  They sent out a crew that was quite knowledgeable about the service and they were as unobtrusive as could be.  They got materials together so that when they started they were able to keep working in an efficient manner.  They w...

DESCRIPTION OF WORK
replaced 11 windows in the house.  removed all the debris and old windows. 

CATEGORY replacement windows

SERVICE PROVIDER RESPONSE

Hello Mr. [Member name removed]. Thank you for the positive feedback and taking the time to share. We appreciate hearing from our customers. Best regards, Barry Anderson Sales and Marketing Manager Capitol Glass Northerm Windows
A

RATED

08/01/2014

I am very happy with the company. I could have bought windows in my town instead of driving up to Anchorage but I am glad I made the trip. The windows are great quality, and working with Capitol Glass has been very easy. The are very friendly and were helpful with my many question. The customer service they provide outstanding.

DESCRIPTION OF WORK
I purchased all my replacement windows through Capitol Glass. I bought 19 new windows.

CATEGORY replacement windows

Services Offered

Installation & Replacement - Glass, Vinyl, Windows, Doors, Railings, Siding, Skylights, Automatic Sliders.

Services Not Offered

Auto Glass & Windshields

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, Discover, Check, Financing
Senior Discount
10%
Emergency Service
No
Warranties
Yes