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Auto Glass Repair reviews in Anchorage
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I got a crack in my windshield. At the the recommendation of my insurance company, I called Provider name locked. . I left the car at my house and made arrangements for my wife to take me to work while they came out and replaced the glass. Afterwards, I discovered that they had failed to hook the windshield washer hose back up. This required leaving the car again at home for them to come and fix it.(The company offered to come to my office to do the installation, but my work schedule prevented that.)
I then discover that the windshield they installed was distorted on the lower Provider name locked. which made the lines in the highway appear as though they were diving in on me. I scheduled a third appointment and again made alternate arrangements for transportation to work when they came out a third time to do the job right.
The two technicians who installed the second windshield were pleasant. However, that does not make up for the company's inefficiency (incompetence?) nor the inconvenience it caused me.also, the quality of their replacement windshields is unacceptable.
- Hugh T.
Initial contact was good. I have a non-standard car and they ordered up a special windshield for me from Denver which arrived the very next day.
However, they wanted me there for the repair, which meant I had to take off work, and then proceeded to show up three hours late, without calling, which was very frustrating. They responded after I called them, but were then still late off of the new estimate they gave me.
When they finally did arrive they did the job quickly and well, with no surprise costs. I just got frustrated with their lack of communication.
- Elsie D.
I scheduled an appointment with Provider name locked. and they gave me all the information that I would need to do to get in touch with my insurance company and complete a claim. The insurance company gave all the information to Champion. It was nice to witness such a smooth process of communication.
Champion was able to quickly reschedule my appointment when I realized that I had a conflict. Every person I spoke with or interacted with was very polite, communicative, informative and professional. They called the morning prior to the appointment and showed up on time. They performed the repair quickly and they were finished in a flash.
I would definitely recommend them and use them again.
- Alexander D.