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Specialized Services reviews in Tucson

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  • The installers arrived within the time window appointed, took one look at our existing range and microwave and announced that they could not remove the old appliances nor install the new ones, because our existing appliances were mounted in front of a brick wall, current law requires the installation of an anti-tilt Provider name locked. and "they don't drill in brick walls".  We offered to drill the holes ourselves, but they refused, leaving us with the uninstalled appliances.  We had carefully looked over the paper work and nothing in what we had been given said anything about anti tilt brackets or problems with drilling in brick walls.  When we tried to call our salesman, she was not there, and the operator transferred us to an expeditor, who did not answer despite repeated attempts.  Provider name locked. hires third party installers, and obviously there is a lack of communication.  When I called Provider name locked. 's they said that had we ordered from them, their in-house installers would have handled the installation!  I will never order an appliance from Provider name locked. again.
    - Rowena M.
  • I had to contact them to get the ball rolling and clarify their poorly worded ad on Angie's List. The installer then showed up late for the appointment and then he was at my home forever installing it (until 8:30 pm). I honestly thought he was new to the job based on how clueless he seemed until he mentioned he had been doing it since 2000. It would probably have been a faster install had he spent less time on his phone talking to friends, family and god knows who. The final straw for me (and why I'm writing this) was this so called $25 Visa Gift Card deal. It is a bit of a scam. To get the gift card you have to send in a document you get in the mail a month later and a $5 dollar MONEY ORDER to some 3rd party. That's  right a money order. I thought about it. Thought about how much my time was worth and then threw it in the trash just like they hoped I would. You Provider name locked. this round Satellite Country and Dish TV.
    - Dale P.
  • Provider adjusted our mother board on our Provider name locked. and got it working again.  They advised us to keep an eye on it and did not want to charge us an additional several hundred dollars to install a new mother board.  They have integrity and we appreciated that. 
    - Lawrence J.
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Specialized Services in Tucson

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