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Home Improvement reviews in Tucson

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  • The installers arrived within the time window appointed, took one look at our existing range and microwave and announced that they could not remove the old appliances nor install the new ones, because our existing appliances were mounted in front of a brick wall, current law requires the installation of an anti-tilt Provider name locked. and "they don't drill in brick walls".  We offered to drill the holes ourselves, but they refused, leaving us with the uninstalled appliances.  We had carefully looked over the paper work and nothing in what we had been given said anything about anti tilt brackets or problems with drilling in brick walls.  When we tried to call our salesman, she was not there, and the operator transferred us to an expeditor, who did not answer despite repeated attempts.  Provider name locked. hires third party installers, and obviously there is a lack of communication.  When I called Provider name locked. 's they said that had we ordered from them, their in-house installers would have handled the installation!  I will never order an appliance from Provider name locked. again.
    - Rowena M.
  • Called for a room expansion/addition estimate w/e 10/31/15.  Staff was friendly, helpful and knowledgable on the phone.  Made an appt for 11/04/2015 at 10am.  No one showed up at appointed time. 
    Called to see what was wrong, and was told that they are very busy but their person should already be at my location according to their records.  I explained that no one came and they said their phone equipment must have failed and my sales person was out on the east side and couldn't come back my way...I was not interested in setting up another appointment.
    Not a good sign for me...
    - Anna Lynne H.
  • We had an older switch that we wanted replaced.  We brought our own switches for the ceiling fan and the fan (separately) and when my husband went to install, it was complicated.  The father/son team that came, looked through this and after several attempts, they managed to install our new switches and cleaned up after themselves.  We were glad they were able to come that very day I had called when I inquired about the job before I purchased the deal on Angies List. They did an excellent job and we're happy with our new switches that enables us to dim the lights and the speed of the fan.
    We will definitely use them again for other projects around the house.

    - Ava C.
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Home Improvement Services in Tucson

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