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Health Care Facility reviews in Tucson

  • F
    Nurse practitioner Christopher Taylor prescribed a blood pressure medication that is **** ** the kidneys. When I developed signs of kidney problems, he refused to see me for an appointment and refused to perform the standard safety lab tests needed to check my kidney function. I had to go elsewhere and pay out of pocket. The lab results were abnormal, and the new doctor had to immediately stop the medication and manage my condition. NP Christopher Taylor also wrote a completely inaccurate prescription for compression stockings. The medical stockings are made in certain standard compressions (i.e. 30-40 mmHg). Taylor refused to order the standard compression and wrote the prescription for 35 mmHg stockings. Once again, I had to pay out of pocket for a different doctor to write the correct compression prescription.
    - Lora R.
  • A
    My friend loved it; in fact actually improved In terms of health and spirit. What she liked about it was the small size of the residence that allows people to develop a caring and helpful community among staff and residents. Further, the price was right--the monthly cost includes most necessary items which is quite unusual in other assisted living facilities charged extra for many additional items. Its many amenities include activities within the Villas, and all of those available to residents of the 55+ community of Academy Village. More information on the website: academyvillas.org
    - Virginia R.
  • A
    It went very well. Jesse understands the ins and outs of the Marketplace insurance offerings as well as Non-Marketplace policies and within a short amount of time narrowed our choices down to two policies that would serve my daughter well. His explanations of the similarities and differences in these two policies were quite clear, making our decision easy...a word I never thought I would use when talking about non-Medicare health insurance for 2017. Jesse also gave me helpful information on some of the changes ahead with my particular Medicare supplement and advised on what appropriate actions he felt were in my best interest. I was surprised at the beginning of our communication to learn that there would be a fee that would cover his work for us. He explained that the insurance companies are no longer paying brokers any commission. Please note that the information about the fee payment came with an email explaining same at the very beginning of our communication. This was not in any way a hidden or surprise cost.
    - Nancy B.
  • C
    From the medical side I would say communication is an A but, from a non medical side, it is an F. The staff communication is just awful, especially customer service. The medical system I think is good and Banner is just getting organised, they just took over last year. Right now, the administration is poor but the medical is very good. I will continue using them for the time being.
    - W Edward M.
  • A
    We can get our prescriptions three months at a time and have them mailed to us. I have been using them since 1982. You can get your medication at a reduced price and you can get three months at a time and they mail it it you. They are very nice, very business like.
    - Marie F.
  • A
    We have been using them for years.  The last time I was there, they were so professional, did things smoothly and reassured me.  My daughter also use them.  They have the latest technologies.  The doctors are all good.
    - Terrence M.
  • F
    Emergency waiting room was uncomfortable & overcrowded. The only promptness involved giving billing information. We were forced to wait for 8 hours & then received mediocre care for a condition my husband had, that might very well have been life threatening.
    By the time we saw a doctor, we'd been waiting for 5 hours. It took three more hours for them to decide that he could go home. If the condition had not been life threatening, I would have taken him home, rather than wait that long.
    If it had been me, I would have gone home to die peacefully.
    A more efficient staff could have gotten us out of there in an hour. Indifferent nurses, people screaming for water, who never got it. Doctor who could barely speak English. More uncomfortable than an airport, with less amenities.
    I expect we will pay thousands for this ordeal, even with insurance.
    Disgusted. If I am ever forced to go there again, I will be sure to bring an air mattress with me, and enough food to sustain myself for a week..
    - Robin P.
  • A
    My son just returned from traveling in Europe, had no health insurance, and is starting a job running a high ropes challenge course. I checked Angie's List, called iHealthBrokers, and was put in touch with Jimmie Needles. He had already read the e-mail I had sent with all of the information regarding my son and was able to discuss the type of insurance that might be best. He suggested adding an accident benefit, which was inexpensive and would cover the deductible and the out-of-pocket if my son was hurt in an accident. The premium was a bit more than I had hoped but the insurance is much better than I thought I'd be able to get and well worth the extra $30/month. Working with Jimmie was enjoyable (he has a good sense of humor) and quick, and later, when I had a question about the online application, he answered my call and question right away. I found out this morning - less than a day later - that the insurance has been approved and has started. When my son's short-term insurance is about to run out, we'll check in with Jimmie again.
    - LYNNE J.
  • D
    I spent an entire day in a hole in the wall. They sent me for scans....but I waited for scans for hours.  If I had been having a stroke I would have died. I had NO CALL BUTTON!!! I had no PILLOW!!!  I was screaming for help because I had to pee and could not move. I had vertigo so bad I literally could not move. I was terrified and no one cared!  There were staff outside the curtain when I was calling for help...no one came in. They finally sent a physical therapist when the Doctor decided I had an ear condition. She turned me upside down and it almost went away. By then I was so angry and scared to stay there any longer I got up and walked to a bathroom. I made it that far so I decided I did not want to stay overnight. WHY did I need to stay overnight anyway was beyond me! I called a taxi and signed myself out. Nursing staff there sucks. Even the young men who pushed bed to scans were rude. One of them treated the ride like a car race! Do NOT go here if you expect anyone to take care of you. Never go here alone. I was alone....no one to get me help or even a pillow. This hospital needs a serious overhaul!!!! Stay away. Several neighbors of mine have had similar experiences. We all agreed we will never go back here again!!!
    - Lucy T.
  • C
    We rushed my husband to Northwest Medical Center Emergency Room by car...as stated above he had been bitten by a rattle snake. The doctor on call and staff did not follow the prescribed protocol for a rattle snake bite and spent way to much time observing the swelling instead of paying attention to time is tissue. They had their binder in the room and opened to the page listing instructions they were to take and were looking at it as a guide to treat him. I too read it since it was there and open. It clearly stated that time is tissue. Yet the staff told us repeatedly each time I expressed my concern with waiting so long ....that time was "Not" that big of a factor any longer and they had to monitor him for awhile as the antivenom was very expensive. Swelling and bite marks were visual from the moment of arrival. We were told by Poison Control that they had not been contacted until after he had been Moved out of ER and hospitalized in the critical care unit . From what we understand now it would have been best for them to have been contacted in a more timely fashion. Poisen control believes time is tissue. About every 15 min while in ER they made trace marks up his foot and leg to where the swelling had advanced. After 2 hours his swelling and body tremors became significant enough to start the antivenom. They did not want to start it until they were sure he needed it again because of the cost of the antivenom. I believe had they started treatment within the first half hour of his care at Northwest his recovery time would have been much quicker instead of the months it ended up taking.....And much less financially on both our insurance and our own personal out of pocket medical bills. He had several set backs and follow ups after his release form Northwest Hospital. Most of his follow up work was done at another reccomended facility.
    - Patricia T.
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Health Care Facilities in Tucson

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