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Health Insurance reviews in Tucson

  • A
    USHEALTH Advisors - Chad Efron
    Chad is incredible. He always gets promptly back to you with any answers you need and if he doesn't know right away he finds out. I had lots of questions and he never seemed bothered or annoyed. It was a pleasure working with him.
    - Kate H.
  • A
    United HealthCare
    The good- - UHC has a wide selection of in-network providers. They're huge and have a lot of pricing power in the Tucson market. - When a provider tries to 'balance bill' you (charges beyond insurance+copay), UHC will step in (and step on them). This does not apply to out-of-network providers! This happens 5-10% of the time. - Normally, claims processing and provider payments are quite fast and accurate. - This plan is a fairly high-end plan (advertised as $17K/year for a family), so we don't suffer from limited coverages and lots of exclusions. The bad- - Providers will often submit a complex set of charges ('un-bundling'), UHC will then selectively pay some of them and dispute the others ('bundling'). This can result in us getting a final provider bill years after the service date and trying to figure out what happened. Keep your records until the abandoned-property statute kicks in (5 yrs in AZ) ! - The HSA we're using this year imposes a major paperwork burden. We have to use OptumBank for the HSA (did I mention that UHC owns it), but this is not a plus or minus. For such a huge company, the UHC website is quite often 'down for maintenance'. We've had to go back several years to resolve some issues (see above), so don't fall for 'going paperless' since you get maybe two years of online history at most. The so-so- - If we have a claim dispute, calling UHC is a mixed bag; sometimes the claims rep is helpful, sometimes not. Just hang up and try again. They do log everything that you and they discuss, so if you get a surly rep don't say much. We've usually had our few disputes work out in our favor, though it can take a year or more.
    - Matthew E.
  • A
    They are nice and helpful on the phone if it is necessary to call.  They are a little expensive for the plan my husband's work offers, I feel - we pay $150 per week for family of 3, then we pay $20 per dr visit or $30 per specialist visit.  I have found many services that we need are either not covered or the specialist is not covered.  I am used to having insurance that covers just about everything, so this has been difficult.
    - Kerri L.
  • A
    United Health Care
    United Health Care has a great website.  They are prompt in paying providers and sending out notices.  Most every provider will participate in the coverage.  Occasionally there will be a goofy finding on a claim (for example, they will cover a pair of orthotics for your feet, but will only pay one casting fee, even though one has two different feet), but they generally pay claims as anticipated.  The cost of coverage is very reasonable.
    - Ross W.
  • A
    WPS Tricare for Life
    They tell me where I can go to and then my doctor will recommend another doctor.  Their service is very good.
    - Mary W.
  • A
    I have had multiple issues with different service providers, billing issues and coverage. In all cases, BCBS has not been the source of the issues and in all cases they readily provided me with the necessary information about co-pays, deductibles, etc. that allowed me to move forward quickly to get the problems corrected. I really like the way I am treated by the BCBS folks and rely heavily on them to help me resolve issues with my various medical service providers.
    - Douglas C.
  • A
    Blue Cross is pretty good. I like them. We had a choice and we've had them for about 3 or 4 years. Their customer service is great. Anytime I need to ask anybody a question, they're wonderful. I wish our co-pays were lower. And they pay on time.
    - Nadia B.
  • A
    They are good insurance. They cover two cleanings a years, 100 percent on x-rays once a year, and 80 percent on crowns things like that. I get it through the military. I would recommend it to any military retiree. Tri Care Dental is the best they have to offer.
    - L D.
  • A
    United HealthCare
    The plan itself is very expensive as a PPO, but it covers what I need for my complex health problems most of the time. The nurse helpline has very caring and supportive nurses with whom I have talked. My problems are a bit different from the average patient, and they have gone with the flow of what my needs seemed to be to try to help me get additional assistance from providers, whether in or out of network. I have stuck with them because of pre-existing conditions and eligibility through only one group to which I belong. But I am not feeling a need to change other than if I could get as good coverage at lower cost.
    - Iris B.
  • A
    United Healthcare
    The staff member took several minutes explaining the claim that was billed to them from my provider, listened to my concerns, and we're able to give me options for future visits with my provider. The staff person also informed me of ways to decrease my monthly prescription costs which was very helpful.
    - Somayeh S.
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Health Insurance Providers in Tucson

Companies below are listed in alphabetical order.

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  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia
  • Humana

    4411 E 5th Street
    Tucson, Arizona