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Gas Leak Repair reviews in Tucson

  • F
    Dean's Plumbing LLC
    We had this company come to our office for a backflow test. The test failed and we were given a quote of approximately $250 to repair. Once they began the repair, we were told there it was going to require more parts to the amount of approximately $600. We were told it would be better to get an entire new unit and the cost would be $800 for parts and labor. We told them to go ahead and get a new unit and they said they would be back first thing in the morning to install and get our water back on. Later that afternoon at 3:40pm, we received an email stating that it was now going to cost $875 instead of the agreed upon $800. When we asked why it was costing more than the agreed upon price, we couldn't get a straight answer. We felt we had no choice but to sign the estimate of $875 since our water was off and everything was torn apart at this point. At 11:15am the next day, Dean (owner) showed up to finally install the new unit. When we asked him why we were told $800 and the estimate came in at $875, he couldn't tell us a reason. He called his office and the lady he spoke with denied telling us the original $800 price. Dean refused to honor the original $800 estimate. I hope the $75 extra they received plus losing our business was worth it since we have used this company for several years for both our buildings.
    - Kristy N.
  • A
    Plumb Plumbing
    They had the best estimate and did great work in very hot weather without any complaints. They made sure that they addressed all of our concerns and we passed the city inspection/approval on the first try.
    - ROBERT S.
  • A
    Cummings Plumbing Heating Cooling
    The two young men were wonderful. Very professional and polite. On time talked to me about what they were doing. The price quote was right on. No surprises. I would highly recommend this team. I will recommend them for work done in my neighborhood..
    - Nancy K.
  • A
    Pioneer Plumbing Heating & Cooling Inc
    Pioneer Plumbing was great. Timely and professional. Helpful and did a great job. Their project passed city inspection easily on the first inspection and they handled all the details for me so I had no problems. We soon had hot water again. I haven't been on the roof to see it, but my handyman looked and said the project it looked like a clean job to him. Fixing the backyard landscaping and rebuilding the patio after SWG was a headache, but Pioneer Plumbing was excellent installing new gas lines for our house and a new water heater. It's been four years since we did the "gas leak re-pipe" and their work has held up perfectly.
    - Vaden S.
  • A
    Plumb Plumbing
    Several months ago SW Gas moved my meter from my neighbor's driveway to the side of my house, in the process they cut off gas to one side of my house. A contractor friend rigged a good temporary fix and I got an estimate from one of Tucsons better known plumbing contractors: that sent me into a deep depression. A few months later SW Gas decided to leak-test my system--it's a fifty year old house so everything leaks--and subsequently shut off my gas, that was on a Wednesday. The same day I called Plumb Plumbing to get an estimate. Joey came out early the next morning and we went over where and how I wanted the new gas lines run. Unlike the competition, his attitude was: "You know what you want and it's code, we'll do it ." On Friday they had an estimate for me, on Monday they started work, Tuesday afternoon they were finished. They put the new lines exactly where I wanted them at LESS THAN HALF what their competition quoted me. It took for Pima County and SW Gas longer to do their re-inspection than it took Plumb Plumbing to do the whole job. Need I say more.
    - Steffi E.
  • A
    Everything was finished as promised, minus some rain delays on the roof, the workers were polite, on time, and cleaned up after themselves. Hans checked in every step of the way to make sure the process went smoothly.
    - Carol C.
  • B
    Gas Installations
    The work whilst certainly not cheap was professionally done and fast. The only gripe I have is that I did ask for a gas appliance connector pipe to be supplied and although they did supply one, it is so short that anytime I need to access it I cannot pull the range out far enough and would literally have to climb over the range to get down the back. This is a shame because I was happy with everything else.
    - G N.
  • F
    Plumb Plumbing
    We had a new gas line installed for a barbecue.  When Southwest Gas came to inspect, they found multiple gas leaks in several places to existing furnaces and a water heater.  They turned off all the gas to our home.  No heat, no hot water, no gas for cooking.  It is near freezing this evening.  I called the on-call "technician" for Plumb Plumbing.  He said this was not an emergency and wanted us to wait until we could schedule SW gas and the plumbers to come together to our home.  This is obviously a scheduling nightmare.  I asked if he would please come to check out the situation...we wouldn't mind the extra fees. At that point, he said he needed to call his supervisor, since this didn't sound like an emergency to him.  I asked if his company wanted the business since we were willing to pay for the emergency service call.  He said "find another provider" and hung up the phone on me!  He had no other calls pending.  We are senior citizens without heat or gas at understanding or compassion.  I don't understand the positive reviews they have received.  I would not recommend at all!!!!!!!
    - H H.
  • A
    1800Plumbing of Arizona
    Jose called to explain that he was behind, but will be arriving a couple hours later.  This was OK, but would've preferred the original time.  In the interim, Jose was extremely professional and went right to work!  He looked over a few plumbing items I had but nothing required additional attention to duty.  Thank you Jose, for a great and quick job!
    - Jeff H.
  • A
    Aarow Plumbing Co
    They were on time, they charged what they quoted, they finished the job without delays, and they were professional. All service calls should be like this. They will be my first choice any time I need a plumber.
    - Ted A.
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Gas Repair Services in Tucson

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