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Epoxy Flooring reviews in Tucson

Real People ~ Real Reviews ~ Real Results

  • Provider name locked. is very customer service oriented.
    The crew arrived on time and ready to work.
    The application went as planned and as expected.
    The results are what we wanted.
    - Jody T.
    • <Provider name locked. >The quality of the work was substandard. It was obvious that the employees are still in the learning phase. They literally could not comprehend that the lines on the floor that they made to Provider name locked. the faux grout lines needed to be squared properly. It took 3 days of marking with chaulk lines and then redoing them because they couldn't do it properly. (see pics.)Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >The texturing and straightness of the drywall work was so poorly done by the Provider name locked. employees that Provider name locked. even hired another contractor to make repairs to the sub-standard work done by his own employees. The texturing was better after the other contractor's workers finished, but the walls are still not straight.Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >The flooring is alright but has several areas where the finish shows visible areas where it was not smoothed properly. Therfore it does not blend well with the surrounding floor. All of these areas are places that the inspector informed the Monroes that they need to fix. Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >Working with the Monroes was a frustrating process. I tried a hands-off approach until I saw their inability to do quality work. When I started raising concerns about things I knew needed attention I was told by Provider name locked. that I was being "particular". I guess having straight lines on the floor and having straight walls was being "particular" in Provider name locked. 's eyes. I have always felt that quality work is in the attention to the details. Let me tell you, they pay no attention to detail.  If the Monroes didn't think you would notice mistakes they made, they would make no attempt fix them. At one point even Provider name locked. said that he painted part of my wall with the wrong shade of paint to see if I would notice. If not he said he was going to leave it. A reputable contractor would have just gotten the right color of paint and painted it properly  without seeing if they could deceive the customer.Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >Here are some quotes from Provider name locked. when he was at my house trying to help get his workers to Provider name locked. straight chalk lines on the floor and discussing concrete overlay. "Right now I am educating myself." That sure was not reassuring to hear. " It sounds like I don't know what I am talking about. The fact of the matter is I don't know what I am talking about."  Great, so you are in charge but you don't know what it is your workers do or how they do it?  Again, that was not very reasssuring.Provider name locked. > <Provider name locked. >  Provider name locked. > <Provider name locked. >When doing drywall they failed to take any time to remove fixtures of even a window covering. At the very least they could have asked me to do it since they did not want to take the time. Mind you, I had already removed every other window covering in the house myself. The window covering was never removed during the whole process. Hard to imagine. (see pic.) Provider name locked. > <Provider name locked. >Provider name locked. > <Provider name locked. >At one point one of the workers said he was leaving and was totally done with the drywall and texturing in the entire house. He handed me a piece of sandpaper and told me that when the mud was dry that all I had to do was the knockdown (final sanding). Cool, I was glad he was all finished with the drywall work except for all the stuff I needed to do to finish it. Even though I trust my abilities more than the Provider name locked. crew, I was paying them to do the work.  The very next day  Provider name locked. called another one of his employees working at my house and instructed him to go into my garage and to look to see if I had taken his drywalling materials that had been in front of the house. What he found out was that the worker who had handed me the sandpaper had taken the materials with him  the previous day because he thought he was done with all the drywall. Very unprofessional in my opinion. I never did receive an appology from Provider name locked. for having had someone go through my garage. He denied it even happened. But his workers confirmed that it was Provider name locked. who had instructed them to look.Provider name locked. > <Provider name locked. >Provider name locked. >
    There were tiles under my dishwasher that were not removed when the overlay was done.The edges of the tile remained visable. Instead of just fixing the problem, they tried to hide it from me by pulling my dishwasher away from the cabinet and putting a block of wood in the kick space to try to cover the exposed tiles up. An attempt to hide poor quality work.
    Even in the beginning it became pretty apparent that the workers were not careful or conscientious. They broke outlet covers, put gouges in my wall and mared paint when removing my old baseboards. Which by the way was all left for me to fix. They did not cover any of the carpeting in my bedrooms to protect it while they were working and just threw debris right on top of it. they made no effort to vacuum or clean my carpet other than picking up some of the larger pieces. I had to put moving blankets on the carpet myself to try to protect them.
     I will update information as my case goes through the proper channels at The Arizona Registar of Contractors. I gave the Monroes opprotunity to make repairs, and minimal was done. For instance,  a  person showed up one day to do the drywall repairs and then left because he said it was too big of a job and needed to reschedule. The next scheduled day he was going to be at my house between 6:00 and 7:00AM. He never showed up. Attempts by Provider name locked. to repair the floor went poorly also. When trying to match the floor color they were putting stain directly over floor sealer. When I asked Provider name locked. if that was correct he said yes and that it was fine. According to the manufacturer of the stain all floor sealers need to be removed. I notified Provider name locked. of this and got no response from him. A follow up inspection was made by the ROC Investigator who witnessed that no repairs had been completed on the floor or the drywall.
    In the beginning Provider name locked. said that if the floors were ever damaged, they could repair them. Apparrently that is only sort of true. When My floor was attempting to be repaired Provider name locked. said that he may not ever to be able to match the color of my existing floor. So in other words  a floor can be repaired but the color may not ever match. Hence why the one repair they made stands out from my surrounding floor. I am just glad it wasn't in the center of my room.
    Pictures speak a thousand words.
    To be continued.....

    - Kevin P.
  • It was easy...we cleaned out the garage, it took them a couple of days and they were very responsive.  Came and gave a quote and we were able to get scheduled within days.
    - Daniel J.
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Epoxy Floor Contractors in Tucson

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