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Computer Repair reviews in Tucson

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  • I can’t say enough good things about Provider name locked. and, in particular, Provider name locked. , who came to my rescue when installing a new server and operating system proved to be more than I could handle.  My business is dependent upon a functioning computer network, so Provider name locked. came to our office after we closed on a Friday and worked through his dinner time and Saturday morning in order to have us up and running on Monday.  When it became apparent that some of our older software would not run on the new operating system, Provider name locked. created a virtual machine and devised a work-around until new software could be purchased.
    I first learned about Provider name locked. when I took a hard drive to another local shop to retrieve a lost file and was told that they couldn’t get to it for at least 5 days.  A quick web Provider name locked. turned-up Provider name locked. , just a few blocks away, and when I explained the problem to them, they asked me to have a chair in their lobby.  Fifteen minutes and $35 later, I was on my way with the file safely burned on a CD.  
    In short, Provider name locked. is just what is stated on their web site: "Fast, Friendly, Fair."  I couldn’t ask for more, but I could add “expert professionals” to their description.
    - Michael M.
  • Came within a couple of days to my house of first call.  Fixed the computer in short order and since they hadn't used up the entire hour covered by the fee also recovered some files from an old computer.  Have used this company before and continue to be pleased with their work.  Would highly recommend them.
    - Petra B.
  • Provider name locked. was the tech who came to evaluate and fix a couple of problems we were having with our home WiFi network - inconsistent access, trouble with one of our desktop computers connecting with the wireless printer.  He was able to do this in short order by getting into our router's settings and reconfiguring them.  There was time left over (the $49 charge is the minimum for an hour of service) for him to take care of a couple of other minor-irritant problems: files I had trouble accessing in some contexts but not others, sluggish performance, etc.  He downloaded a free cleaner program he likes and showed me how it works and how to use it myself from time to time when the system inevitably slows down with accumulated junk (temporary files, registry errors, etc.)  So I was very pleased with this service.

    However, shortly after this we started noticing a new and different problem: our Apple iOS devices (3 iPhones and an iPad) couldn't connect with our WiFi, or at least couldn't stay connected.  Because the problem was intermittent and we aren't dependent on these devices for Internet access at home, we put up with it for a while, but finally called Geeks2You about it.  They sent a (different) tech out right away, who was initially puzzled, but then discovered the problem (I had inadvertently set up two networks with the same name on our 2-band router years ago; it had never before been a problem with the Apple devices, but whatever Provider name locked. fixed at the first visit apparently made the two same-named networks confusing for those devices, but not our Windows computers).  He just renamed one of the networks and the problem disappeared.  And they did not charge us for this second visit.

    I was very pleased with the responsiveness of Geeks2You.  They are able to send techs out in the evening, which could be very convenient for a lot of customers.  The guys were very professional and obviously know what they are doing, and very generous with providing even more service than initially requested.  They followed up promptly and at no charge with the unexpected problem that surfaced after the initial service.  The $49 hourly fee is a great bargain, in my opinion.

    - David T.
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Computer Repair Services in Tucson

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