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Taxi reviews in Tampa

Real People ~ Real Reviews ~ Real Results

  • The gentleman Rocky was very courteous, punctual and most important he is very knowledgeable on getting a person on a wheel chair through the airport. and he is right on time to pick me up when i return on my trip, got my luggage on the front door and I am very very pleased with this company and I will use them again.
    - Ann Marie C.
  • Rocky was absolutely amazing. He met us to escort us to baggage claim, carried all our bags, had chilled water in the vehicle for us, drove safely, and carried our bags to the door once we arrived home. I wish I could give him A+++. All this excellent service was provided for a reasonable price. I will definitely book with Rocky's again. I could not even conceive of anything additional I could ever ask for.
    - Charles O.
  • There were complications with the wheelchair straps so they had to come back with a new van an hour and a half later (although they said it would just be 15-20 min). My father-in-law was very cold in the meantime, requiring blankets from the hospital staff to keep him warm. We were afraid he was going to get pneumonia so we took him outside because it was a little warmer. When the transport company showed up it took them so long because the driver had to transfer all of the personal items from one van to another, get gas, and then come back to the hospital. By the time the 34 mile drive to the facility was over it was already 10:30 pm. He was exhausted, and it was traumatic for his family.
    - Mark K.
  • Airport Direct left my elderly parents sitting at the Tampa Airport for 2 hours after their appointed pickup time.  Their excuse was a conflict on another passenger's trip.
    My parents' trip was booked months in advance.  I paid extra to have them met inside the airport.  Instead.....they were forced to contact the carrier after waiting 1/2 hour.  Another 1 1/2 hours later, they were finally picked up and on their way.  
    Inexcusable service.  I called AirportDirect while my parents were waiting and only got a phone service.  I asked for a call back the next day.  None received.  They did call my mother, and offered a $20 refund.  No apology.  $20 is shabby - especially since the "meet inside the terminal" fee was $15.  Mom got frustrated and hung up on them.  I guess this was their signal for no more follow up, and no refund.
    - Francis K.
  • So, when I was able to pull over I called the company.  At first, it kept saying "mailbox full", which is pretty crappy for a business.  When I reached a woman, I told her one her drivers almost ran me over and she rudely asked "well, ma'am, how is that even possible"?  I started to tell her what happened and she just said "he will be fired immediately" and tried to hang up. I then told her I was calling the police.  I asked her if she needed the tag number and she "let" me tell her.  I told her I truly hoped he had no passengers in the car.  No doubt in my mind that nothing came of this complaint.  She was rude and obnoxious and basically just wanted to get me off the phone.  I would never recommend this company to anyone EVER!
    - Lynda M.
  • I used Rocky's airport transportation service on the recommendation of my sister-in-law. Rocky picked me up from the airport after a layover forced an extra overnight stay in New York. He had no problem with the schedule change, in fact he was the one that alerted my family that my original flight had been cancelled. Friendly, courteous and driving a clean and modern vehicle, I'd definitely use his service again.
    - EKatherine O.
  • Rocky is great. I hired him when we had interview candidates coming to town. Since that time he's been shuttling our execs to and from the airport and has found a permanent gig with us. Very courteous, prompt and professional, not to mention his pricing is great.
    - Ann P.
  • Rocky is a gem. Follow up is so important with limo service. Always worry they won't show up!!
    From my first ride with Rocky"s it's been perfect. Water..mints and first class service.
    Emails to confirm pick up, punctual, always professional and beyond. Walking my dog before our joint trip!!
    I highly recommend Rocky. Have told my friends and will continue to use him!
    - arlene s.
  • Without a doubt Rockyslimo is the BEST transport to the airport my wife and I have experienced. We were traveling with my wife's sister and brother-in-law for a one month cruise and had many suitcases as you can imagine. Rocky not only was on time to and from TIA but e-mailed and called me to confirm both pick-ups. Rocky never changed his friendly demeanor and conversation even after loading/unloading 8 heavy suitcases. We would unequivocally recommend Rockyslimo...he's aces in our book. One more thing, he even provided refreshments to us.
    - Ed H.
  • I needed a car service to take me to a medical procedure as I was not allowed to drive afterwards. I am fairly new to Tampa and didn't have anyone else to take me. I called several car services and found that most do not do these types of runs. When I called Airport Direct, the reservations agent was extremely pleasant and professional. She took my information and gave me an estimate. While I was shocked by the price (I am originally from a big city where taxis are available 24/7 and relatively very cheap), I continued to comparison shop and found that the few services who do this type of run are in the same price range and didn't seem as organized. I called back and scheduled the pick-ups. I received accurate confirmations via e-mail. On the day of the procedure, I was thrilled that the owner, Jamie, was in my driveway EARLY and sent me a text message to let me know he was there. The car was immaculate, he was polite and professional, and he took me to my appointment safely. When I left the appointment, the return driver was there in a different car, equally immaculate, and he also was polite, professional, and a safe driver. I couldn't have been happier. I will ABSOLUTELY use Airport Direct for my upcoming business trips!!!
    - Sami K.
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Taxi Services in Tampa

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