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• I had all of my stuff neatly packed and ready to go, some furniture and chairs needed to be wrapped in blankets.  They were very careful with all of my belongings and nothing was damaged, they packed the truck very well but spent a lot of time doing it, the truck was about 75-90% full.
  Unpacking was the biggest problem, it ended up raining so they couldn't unpack for a while, I wanted them to back the truck up to the landing of my house, but they wouldn't in fear of damaging the truck on the Provider name locked. .  Which in hindsight, I should have got some small bricks as ramps and done this anyway, it would have saved over an hour unpacking, and we could have unpacked without worry of the rain since it would have been fully covered.  Due to the rain everything had to be moved to a dry dolly before entering the house, at first they said they could simply come back tomorrow when it was dry, but after contacting HQ they shot that down once they realized they wouldn't make any money with all of the extra time and cost of driving back out again, which I can understand, but I basically had no choice but to unpack in the rain, which caused the unpack to go over an hour over, which cost me an extra $150.
  
  - James B.
• The movers came on time, they were courteous and professional. All in all, I would say pretty standard, nothing exceptional. A decent job for a decent price. I had some furniture damaged and minor scrapes to wall and paint. However, the reason why I gave these guys an A was the responsiveness of the owner for the damages. He made me feel like they were a priority to him and quickly sent out an upholstery person to fix my furniture ( which he did and it came out great!). In addition, he came out himself and repaired my wall and paint with the utmost professionalism and courteousness. Really outstanding and it was that attentiveness that made us feel like he values his customers. Would totally recommend!
  
  - Stephanie C.
• My sister, Provider name locked. , used this company to move.  Below are her comments:
  "This company was fabulous...punctual, professional, friendly, courteous.  (I am sorry but I lost the paperwork with the two gentlemen who moved my household goods.)  The two gentlemen who moved my household goods were careful with my furniture and did a phenomenal job loading the truck.  They worked extremely hard and did their jobs to their utmost capability.  I was very impressed with their services.  The one and only negative that actually did not significantly detract from my experience, is that the estimate was slightly off.  I needed to rent an additional 10 foot truck because I probably have too much stuff.  However, it was very close, so I cannot say that the estimate was significantly off.  I also have to add that this company was very reasonably priced, as well.  I had an excellent experience."
  
  - Monica F.