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Health Care Facility reviews in Tampa

  • F
    PEPIN HEART HOSPITAL
    Dr Julian belisle was an Absolute *****. Could not penetrate through my dads blockage in his leg and aborted the surgery and his answer was amputation. My dad could not take anesthesia in his condition either, so the amputation would be done with only a nerve block. We asked if that would be traumatic and he just shrugged. We asked if there would be phantom pain and he said ���no more than 6 months if so��� which is not the case for everyone. His lack of cofidence and bed side manner make me question his surgical skill. My father has ALS and none of the nurses that came in to his room had read his history so had no idea he was an ALS patient and could not MOVE on his own and could not be laid flat without nasal forced air. They didn���t even know how to use the trilogy bi-pap machine we brought with him. good thing we brought it because theirs did not work for him.
    - Lindsay m.
  • F
    Moffitt Cancer Center
    I've been dealing with them since 2014 - I received a cancer diagnosis and Moffitt Cancer Center was near me here in Tampa.  I went there and basically, they didn't have a doctor on staff that could treat my type of diagnosis, so I went to another hospital that is world famous, M.D. Anderson for consultation.  I came  back to Tampa and advised my doctor (Dr. Bello) that I couldn't go to Houston but advised I could get the protocol and she said that they could follow that and said they could go ahead and treat me here in Tampa.  They did exactly the opposite as to what the Houston protocol was.  The doctor in Houston would say, "give her this, or lets do this," and she would do the exact opposite. I as the patient would question her reasoning for not following Houston's doctor protocol and she would not answer my questions.  She got tired of my questions and dismissed me as a patient and stopped treating me.  The law states  that she has to treat me for 30 days, until I find another doctor.  I called several different departments, including the head of patient relations - he wouldn't talk to me or return my calls. I called risk management - they too would not talk to me or return my calls.I even tried to call Mr. H. Lee Moffitt, the donator in which the Cancer Ctr was afforded to be built - he never returned my call. In the meantime, I missed 4 life threatening treatments and finally contacted the Chief Medical Officer (W. Michael Alberts, M.D.) and told him what was going on.. He wrote me back stating he was sorry that they couldn't help me.  I ended up finding another doctor who did follow Houston's protocol.
    - Myra M.
  • F
    Florida Hospital North Pinellas
    It is the worst. They're terrible. The person next to me in the room kept screaming for help, for approximately 5 minutes, and got no response. They wanted to discharge me when I still couldn't even walk. They did not have a wheelchair ready for me when I was discharged. I went there previously for a rotator cuff surgery. They put me under and woke me up just to tell me that they did not have the equipment they needed to perform the surgery. This place is the pits.
    - Edward Z.
  • F
    iHealthBrokers

    I called IHealth Broker in mid-2015 as I had become permanently disabled after 44 years of employment. However, as I had yet to be approved for any form of disability, I had no income at that point. I began researching options for medical insurance on the federal exchange through the ACA, versus my COBRA option. The ONLY reason I contacted IHealth Broker was my uncertainty regarding the criteria for income under the ACA; I was unsure if my 3 months of STD would count as income for 2015 as it was categorized as untaxed for federal IRS purposes. If my STD counted as income, I knew I would not be eligible for a subsidy under the ACA.

    I worked with Jimmie Needles, who apparently is now ?retired? per the owner, Jesse Smedley. While he seemed competent, his mannerism was quite rude and abrupt. In fact, I almost ended our initial conversation due to this, and sincerely wish I had. However, I was quite ill and had little energy to research another agent. I posed my questions regarding the STD as income to Jimmie, and he took some time to research it while speaking with me. He then read verbatim from something official sounding, which stated that untaxed income was not counted into the income criteria for the ACA. From this information he calculated my income as I provided, minus the STD income which I also provided, and we proceeded from there.

    Never did he tell me, as he is quoted in the Florida Department of Financial Services, Division of Consumer Service investigative report subsequent to the complaint I filed with them, ?that as an agent he is not allowed by company policy to provide advice on income situations only to refer your specific question to your tax professional,? and, he ?asked if you checked with your tax professional regarding your income and quotes were provided to you were based on the amount you provided as income.? This is an outright lie! These statements were NEVER made, rather, he very clearly told me my STD was not counted as income for the ACA federal exchange subsidy, plain and simple, and I believed him.

    As it turns out, the ACA criteria is based on MODIFIED Adjusted Gross Income (MAGI), not a simple AGI as we use on our IRS tax return. The MAGI uses ALL income, taxed or untaxed. This, of course, meant I was not eligible for a subsidy. However, I did not know that in July of 2015, instead, I stupidly trusted Jimmie Needles. Based on the information provided by him, I was informed I was eligible for a $500+ monthly subsidy. The far inferior plan I ultimately selected through the federal exchange, which was only an HMO with in-state doctors, supposedly would cost me approximately $150 per month; without the subsidy it was approximately $650. My COBRA plan cost almost the same at $674 per month, but was a far superior PPO plan that not only allowed me to see my out of state specialists who had kept me alive for 10 years, it had a small $500 annual deductible. However, given I had no income, I declined my COBRA plan and purchased the plan I thought I could afford using savings.

    Come renewal time December 2015?Surprise!!! I speak with Jesse Smedley, and through my own research and discussion with him, I discover the REAL FACTS. I was never eligible for a subsidy, and, ultimately, was required to repay every cent of it through my tax return owed me-close to $3000. But here is the real tragedy, my excellent COBRA plan is lost.

    Let me explain what the incompetence of IHealth Broker means to me in real terms. For the 5 months of 2015, I ultimately gave up my excellent coverage, and paid the same amount for a plan that required I play Russian Roulette and hope I would not need my specialists in Boston. My deductible was in the thousands, so I paid full amount for a diagnostic in December 2015. For 2016 I am still not eligible by income under the ACA as my disability was approved. Therefore, I was forced to purchase a plan on the private market that allows me to see my out-of-state doctors. I now pay approximately the same as would have for my COBRA, over $600 per month. HOWEVER, my new annual deductible is $6450 versus the $500 annual deductible of my COBRA plan. So what does that mean? It means, except for the wellness coverage required under the ACA, for all intents and purposes, I simply have catastrophic medical insurance only. I cannot address any health issues without paying $6450 first. I can thank IHealth Broker for that life and death fact. So as the old adage goes: you get what you pay for! This is a ?free? service that ended up costing me tens of thousands of dollars and potentially what is left of my health. As I mentioned, I filed a complaint with the Florida Department of Financial Services, who at the outset told me it would become a ?he said she said? and it did. Smedley Insurance Group, Inc. suffered no consequences, but I certainly did. Turn around and run away from this group.        


    - Janet M.
  • B
    Florida Blue
    Their overall pricing is pretty good, but once you get it they keep raising their prices every year like all of them do. Pretty soon, well, you know how it goes. The deductible is pretty high and the co-pays get high. All of sudden you don't really realize how much you are paying for insurance. They are still the best priced we found out there. They like to call every month or two to see how you are doing. I put the kibosh on that a couple of years ago. I couldn't stand it. The communication for some people is excellent. For me, it was over excellent and I had to stop it. They try. So far they have been very responsive. Their coverage has actually gotten a hair better. It is actually pretty good. I think the billing and  administration is pretty good. I get good reports every month. Every year we review all of the insurance companies in our area. We do a matrix chart and try to figure out benefits versus cost and pick out the  best under the circumstances at that particular point in time. So, it varies. So far we have used Florida Blue for three years.
    - JIM & Sandy M.
  • B
    Walgreens
    I just don't find them real customer service oriented. They're okay. They're fine. They're not superior. They're just good. They are prompt. I did ask if they could rush it. They were not so cordial about it. They ended up getting it done, but not as fast as I would have liked. They were nice but they weren't ultra accommodating. They text me as soon as it was done.
    - Dianne D.
  • B
    USF HEALTH MEDICAL CLINIC
    We have often experienced fairly long waits after our appointment times.  It is often difficult to get an appointment as they seem to be very busy.  Also can be difficult getting in touch with billing if you have any questions.  Overall the physicians are great.
    - Judy B.
  • F
    Saint Joseph's Hospital
    It was absolutely horrible. I remember when I left that they almost threatened me. They told me that they were not responsible and tried to give me the scare tactic. I told the lady that the way I feel, due to how I've been poorly treated there, that if I'm going to die I want to die in the comfort of my own bed at home. They're the absolute pits. I wrote them a three page letter. They responded to it, but never gave me an interview. I wrote to them that I was a patient there, I'm not making it up, I could prove all of this and it's to their benefit to have their administration know how their patients are being treated. Everything from the food, which was crap. It is supposed to be a Christian hospital. There wasn't anything to read. There wasn't anything on TV. It was just a bunch of garbage on TV. I thought since I haven't read the bible in a long time and it's a Christian place I'll look in the nightstand. I couldn't find a bible. No one had a bible. It took me an hour to go and borrow somebody's bible from another floor somewhere. It's a Christian hospital, St. Joseph's, it's my name and that's my patron saint. They had some of the most offensive television I have seen. I wouldn't allow some of my children to see it. I've had all kinds of times where I had to call people over-and-over again. I was hemorrhaging a bit. It wasn't life and death. I had a pacemaker put in. I was bleeding quite a bit and I'm on Coumadin. I soaked up something the size of a face tile. A pint of blood will do that, but that's a lot to be bleeding in a hospital after surgery. I couldn't get anybody's attention to come in the room. Their call service thing wasn't worth anything. Their people were totally incompetent. I don't scare easy. I've survived a night plane crash, two or three parachute mishaps, I've been lost at sea and I've been clinically dead twice. I told that lady that I'm leaving if I have to leave in my nightgown. I told her that I'm driving myself home. I told her that I think I can drive home safely and I don't care if she thought I could or not. I told her that right now, this to me is a prison and I want out. I then said that if she wanted to have me here that they were going to have to physically restrain me because I'm getting out of here. I've never felt that way in a hospital before. It was horrible. I wouldn't go back unless I was dying. I don't want to be that melodramatic, but it was something fairly serious I'd say let's take the extra 10 mile drive and go to TGH. I just psychologically don't want to go to that place. It's a horror show from beginning to end. Being raised a Christian I thought that this was the best possible alternative. I figured that they would be up-to-date and so on, as well as a little more compassionate than the average secular hospital. I was wrong. I would not use them again unless I was unconscious.
    - Joe C.
  • B
    Florida Hospital Wesley Chapel
    We have been happy and the staff is very friendly. The equipment is good and well kept. The services we use are the equipment, and my wife goes for 2 or 3 classes a week, combat, and Zumba and other classes. She is very happy with that. I just use the treadmill, or the stationery bike for muscle development. My wife is very happy with the classes. The parking can be difficult at some times of the day. I used the emergency room was excellent, when I went there, they got us in quickly, and authorized the tests and everything went very well. Seems like after that it went down hill, later on, we didn't get any assistance. The staff was overall friendly, and I think there are some problems, and they have state of the art equipment, and the staff I think wasn't completely trained, and there was communication problem. I had minor surgery the next day. The service was pretty good, but I have had better and I have had worse. I would go there primarily because the emergency facilities are the best.
    - Melody B.
  • B
    TLC Urgent Care Center
    I visited the clinic over the weekend for an acute illness requiring antibiotics. The PA that evaluated me was very thorough and pleasant and took the time to understand my problem and provide helpful advice and the necessary treatment. The office was a bit messy (cluttered, not dirty) but not too bad. The office staff wasn't the most friendly but also not the least. I took a bit to call me back and I even waited for a bit longer than I would have liked in the exam room. These waits didn't correspond to their busyness. Overall, it was a pretty good visit.
    - James A.
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Health Care Facilities in Tampa

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