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Computer Repair reviews in Tampa

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  • SUMMARY - WASTED MY TIME...  This is a company that contracts out independent contractors to clients in various cities.  They only had one representative for the Tampa area and he was coming from Provider name locked. .  I had a tight schedule the day of our appt. and it was very important for him to be on-time and the company knew we had an urgent need for all of the above services.  We had an appt. for 10 AM.  He called after 10 AM to let me know that he was still at another job and would be there after he was done.  We rescheduled for 2 PM, as I had a Noon appt. with a client.  At 2:10 PM, when he had not arrived, I called him.  He was still at another job and told me he would come "when he was done".  ???  I had another appt. later that afternoon, and could not reschedule a second time (and I should not have had to!).  Obviously, he does not know much about my business because my team and I do not have that kind of spare time.  He used the excuse that he was coming from Provider name locked. (but he had already been in Ybor City (east side of Tampa) all day since the morning???).  He had SIX hours to meet with me and couldn't get there to meet me - and I had to call HIM when he didn't show on time.  Obviously, he does not value my time.  That's the message it sent to me.

    I called the main company and they were apologetic and said that they had thought he would come to meet me before any installations.  They had no other reps for the Tampa area.  It appears they are having a hard time retaining or hiring quality contractors for their business in the areas in which they state that they provide service.  That's what the experience told me.

    This was to be a potential long-term and varied relationship for this company with my growing company, but they will not be getting my business.  And now -- they have WASTED my time and impeded my process of addressing my needs by several days. Time = money in any business, and a company in the IT business should know this, and I will not work with a company who doesn't value my time.

    I am moving on to interview the next service provider. 

    - STACY K.
  • We ended up not moving forward with the entertainment system due to changes in work situation and opted to hold off on any kind of system install due to the potential of moving.  If we were to go back to the idea of installing a system, we would definitely get back in touch with Provider name locked. as our #1 choice as provider.
    - Gordon R.
  • It was fantastic!  Provider name locked. the team and was incredibly responsive and very efficient.  He explained everything ahead of time, helped with the strategy for the deployment and layout and sound, and kept to the estimated budget.  They did everything we asked for and were highly professional.  The final result is showroom quality.  I would highly recommend them to anyone.
    - Malloy L.
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Computer And Electronic Services in Tampa

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