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Car Stereo Installation reviews in Tampa

Real People ~ Real Reviews ~ Real Results

  • I ordered all the parts and they completed the installation. Luke and Travis were both very helpfull and did a fantastic job with the installation. Travis walked me through how to operate my new stereo and everything looked great. I highly recommend using Audio Expert. I would also add that their prices were really good. I shopped around and they had a very competitive price.
    - Jason H.
  •      I initially set out to get an idea of what head unit and speaker upgrade I might want to purchase online since I had been out of the stereo scene for awhile.  I went by a big box-store up the road that was not set up for someone to really get a true "feel" for the various stereo and speaker performance of the available units so we took at chance and stopped by Audio Itch.  
         When we entered the store we had no real intention or idea to purchase at this time but the staff were quick to greet us and we were shown a "listening room" area that was set up well to display and test the variety of head units and decent selection of speakers they had.  Dean and one other staff member worked with us to help us narrow down what head-units offered the features we were interested in and helped us narrow the choices to two possibilities...they did not push us one way or the other but instead offered the pro's and con's of each.  Dean also worked with us in the same manner on the various speaker options and let us decide which sounded best to us and at the end of this process we were provided an estimate that, with a quick check online, showed they were on-par with pricing for a popular online car audio retailer.   
          We were a walk-in customer and I had a tight schedule so wasn't sure they would be able to fit me in but I asked and they were able to do the installation.  I dropped off the truck close to when they closed on Friday afternoon and called for a status update early Saturday afternoon, only to be told the vehicle was ready.  We went up to the store to inspect the installation and see how things turned out...and were not disappointed!  While the invoice was being prepared for payment, one of the staff members sat in my vehicle with me to (a) verify functionality of everything that was installed and (b) showing me how to access, find and adjust the various settings within the menus on the head unit.  While paying the invoice, we were told and shown what was causing the poor sound from the factory speakers, we were given all the old components that were removed and the warranty they offer on their services was explained.  There was not a scratch on the dash panels, the wiring was all professionally done, and wow, did the stereo sound and look great.  
         I was very impressed with the overall experience, professionalism of the staff that I interacted with, and helping us find the products that met our needs without feeling like we were being "up sold" anything.  I've had wireless backup cameras in the past that were not reliable but the camera that we had installed to assist with hitching the boat trailer (and getting a better viewpoint of what obstacles might lurk in blind spots while in reverse) turns on every time the truck is in reverse and has provided a pretty decent picture (a lot of rain and still getting used to the camera being there).  
          All said, we were impressed with everything about the shop, staff, and the job that was done with competitive pricing so we will use Audio Itch for future needs and will tell friends and family about this business.  I'm not one to take the time to write reviews but in this case, I felt compelled to provide feedback about our overall experience in hopes it helps others.  Nothing about the experience was negative for us.
    - Alexis L.
  • This was the #1 company listed in the Tampa area furnished by "Angie's List" Customer Service Dept. as I am a "new" member ... this should have been a simple inquiry about upgrading my "Auto Stereo System" ... When I did make several phone calls to them ... they were either too busy to speak with me, didn't speak English, only returned one phone call when it was inconvenient for me to speak with them ... and simply did not seem to be interested in providing the information I was seeking or doing business with me ... too bad for them, as I actually have 2 vehicles that I want to upgrade the sound system in ...
    - John H.
  • Audio Expert came in at less than half over the quotes of competitors.  I was quoted the price I was charged at a significant savings over others.  After installation it was discovered that the led's in these after market lights were broken, and after getting replacements from the manufacturer, they again fixed and properly installed these replacement led's for about half the price of the first time I had them installed (he still had to remove the bumper, so this was a very good price!) 
    - rob w.
  • The customer service is so-so. When I walked in, a person was waiting to greet me on the initial visit. When I returned there were employees eating fast food on the cashier counter and the customer service was poor. Once I went in my car, I noticed my handles were stained, and there were dripping marks on the tint. Since I can´t roll the windows down or clean them for at least 3 days I will wait on cleaning the windows. Also, when I got out of my car and had to go to my trunk I notice a large stained area from when they were tinting. I feel they should clean the mess they make on the car considering the car went in clean and not leave stain marks (it was a dark vehicle). I´ve had other vehicles tinted and went to Audio Itch on the recommendation of the salesman that sold me the luxury car, however, I don´t think I´ll do business with them again unless it has something to do with my warranties. I don´t think I would go to them for Audio equipment either. I will most likely take my business to Divine Sounds a little north up the road since they seemed more professional.
    - Doryann C.
  • They gave me a quote. I paid for the radio, and it was ordered and received, when they said it would be. I scheduled an appointment for the next day, at my request. They have beautiful Shetland sheepdogs to keep you company. Toyota/Lexus cars are not easy to fit with Satellite radio, or so it seems. They did a quick, efficient job. I am very happy. I thought this was going to be a hassle, and it turned out to be a pleasure.
    - Janet R.
  • JOB TOOK MUCH LONGER THAN ESTIMATED. NEVER CALLED TO UPDATE ME ON THE PROGRESS OF INSTALLATION, DID NOT INSTALL ALL REQUESTED PARTS (MICROPHONE FOR VOICE COMMAND)AND LEFT A GPS WIRE UNCONNECTED ON THE DRIVER SIDE FLOORBOARD. I HAD TO RETURN TO THE SHOP TO HAVE A SPEAKER WIRE AND THE ELECTRIC ANTENNA WIRE FIXED. THEY CLAIM CONCENTRATED ATTENTION TO DETAIL AND A NO COMPROMISE WAY OF WORKING. I JUST DIDN'T GET THAT IMPRESSION.
    - craig b.
  • They installed 4 speakers, amp and radio in my 84 CJ7. They did a great job at a fair price.
    - Tim J.
  • Great advice, even though it did not benefit them financially. Impressed with their directness, efficiency and honesty. I would definitely consult them and/or hire them again.
    - Stephanie F.
  • Everything went well.
    - jonathan s.
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Car Stereo Installers in Tampa

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