Verona Master Bedroom Remodel

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Recent Review: The cost was expensive. They crew did fine, very well.
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Business Description: Bathroom remodeling, kitchen remodeling, replacement, water heaters, softeners, and plumbing.
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Recent Review: They seemed very, very, professional, they seemed like they would do an awesome job, but it was just too much for me. They seemed very, very, professional, brought in sub-contractors to do what they would do, and was upfront, which was unusual.
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Recent Review: I want to say up front that I am very very pleased with the results of the remodel.  I also want to say that I couldn't have been happier with our designer, Connie Mann.  She was fabulous to work with, had a very pleasing personality, great work ethic and wonderful, creative ideas and details and was a true professional.  We also loved the guys who did the actual work.  They were also professional and courteous and skilled at their jobs.  This seemed to be an extensive job (to me) and they completed it on time, in three months.  So, with all of this glowing praise, why do I say I wouldn't use Dream Kitchens again?  In short, the owner.  On the face of it he comes across very friendly, but we ended up feeling manipulated.  The actual project was completed in three months, but the planning began in January and went through August.  Most of that was due to our needing time to make choices.  We also had the 24 hour care of our 2 1/2 year old twin grandsons living with us until July that year.   The owner, Kevin Schmidt, was accommodating to our need for time.  We had also told him upfront that we could not begin construction until the boys were out of the house.  Our biggest problem became one of trust.  When we were first shown three designs for the kitchen area, BEFORE we had decided to put any money down and commit to Dream Kitchens, we asked what the approximate cost would be for one of the designs (the one we liked best and decided to go with).  We were told $75,000.  That fell within our budget range and of course we knew it was likely we would make changes or additions and raise the price some, but this seemed a solid base.  After we had put money down and spent more time on finalizing the design we found out that the price he had quoted only included 2 walls of the kitchen.  He hadn't included the built-in buffet wall, nor the pony wall alterations between the kitchen and family room.  That was additional and he hadn't considered it part of the kitchen  --  even though that was part of the design we were looking at when we asked the price.  That was the beginning.  There was also no "contract" provided.  He said that if he gave his clients a contract that would scare them off.  To the contrary, we saw a contract as protecting both sides in this undertaking.  He just wanted us to sign agreements to pay amounts on a given schedule.  We held firm and demanded a contract.  Our son-in-law is a lawyer and he downloaded a generic contract for remodeling which we presented to Kevin.  Kevin agreed to use it.  It gave dates for starting, work to be done, a payment schedule and penalties for late completion.  Other issues were getting firm prices on items.  The cabinets were not an issue.  Connie gave us those prices as well as for the granite and marble.  For the wood flooring  --  I got the quotes from other outside sources and kept those out of the Dream Kitchens contract  --  to Kevin's chagrin.  But for the plumbing fixtures (sinks, faucets and toilet)  and lighting allowances and windows, it was like pulling teeth to get a firm price from Kevin.  It was all evasive.  The plumbing fixture store would tell me it depended upon what discount dream kitchens would give.  Kevin would say it depended upon the plumbing fixture store and what discount they would give.  We built our house in 1979, with WILMAC, and I learned then that builders get discounts and either pass those discounts along to you and charge for their labor or don't pass the discount along and that is partially how they pay for their labor.  If I remember correctly, Kevin wanted to add 25-30% on to any outside  product. This was in addition to the "lump sum" he listed in the contract for labor costs and the discounts from outside vendors.  It was always impossible to pin him down on anything financial.  I have a neighbor who got so far in the planning process with Dream Kitchens before pulling out due to "issues" with the owner; and she had a friend in Bishop's Bay who chose not to go past the first meeting because of the "red flags" related to the owner. I feel Dream Kitchens delivered a great service and product.  As I said, I was very happy with the results.  I sincerely appreciate the employees  --  they work very hard and are very talented and I don't want to hurt them in anyway.  I felt I was in a wrestling match with Kevin the entire time  --  once our eyes were opened and we realized how he worked.  If I was a new client looking at what Dream Kitchens' had to offer and it seemed like something I would like  --  I would go in with very specific questions (he's like a politician in that he answers vaguely) and demand specific answers in writing.  If you stick to your financial guns  -- you will probably be happy with the rest.
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Recent Review: Webster Bath Remodeling did a fantastic job!  Everything went according to schedule, except for a few minor delays that were entirely caused by the customer adding more work or changing scope of existing work.  The new bathroom is absolutely wonderful and the tile is a work of art.   Not only did Webster Bath Remolding do a great job on the bathroom, but they were extremely helpful with other things around the house.  Our project started before we moved in and ended after we were living in the house, and we couldn't have been happier to have Mike and Jeff around every day.  They took it upon themselves to help us out with countless items that needed a bit of work (at no additional charge) as they noticed them.  Mike called every afternoon with an update on how things were going and what was planned to be done next.  His communication and professionalism are fantastic and he and Jeff are great to work with.  Overall, Webster Bath Remodeling is unequivocally the best contractor I have ever worked with.  I can't say enough good things about them.
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Recent Review: complete remodel as described in more recent update
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Recent Review: It has been two years and I am happy every time I step into the bathroom. Tim's tiling skills are superb; his cuts matched the profile on our old cast iron tub with a very accurate and even grout line. He also fixed the juncture of the wall tile and baseboard to look more finished. He completed the work while we were on vacation so there was minimal disruption. He kept in contact throughout and cleaned up thoroughly.
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Recent Review: We are extremely happy with our kitchen remodel that Whitty and Sons did. Pat was great at walking us through the process and rendering pictures for us in advance so we knew what to expect and could make changes as we saw fit. He's also a great communicator, making sure to give us all of our options and giving us advice along the way (e.g. tile all the way up to the ceiling or just to cabinets).
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Recent Review: Ken came over and gave us an estimate for our small project. We had already bought some of the materials, and he told us that he would normally do larger projects and purchase the materials. I had confidence that he would do top notch work, but his price was too much for our budget.  He was very honest with us and we hope possibly to work with him in the future.
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Recent Review: It went well, we really like how it turned out. We felt the costs were exceptionally competitive and the responsiveness was very good. Quality of the work was good and met all our expectations. Mark was very professional and we will hire him in the future for more work.

Reviews in Verona to Remodel Master Bedroom

AInner View
Wonderful design.  Very professional and responsive to my concerns.  Good people to work with.  Just went a little over budget and schedule.
- Carol W....
AInner View
It went perfect. Jodie and Kevin both really get to know to you and are wonderful people to work with. I met with Jodie a few months back to come up with design, colors. She led us through the design process, color selections, hardware selections and I rarely left the house to go to a store, Everything came to us. It saved so much time in the beginning and throughout the process as all decisions were made.  We were presented with a detailed estimate before we began construction. Construction started on time. Kevin and any of his contractors are incredibly neat and thoughtful. As others have mentioned, Kevin's work is all about perfection. We could not be happier with the tiling, trim, painting, cabinets. Our bathroom looks like it came out of a magazine.  Jodie stays on top of all the details. she is very detailed and is a a top rate project manager combined with a great sense of design. She stopped in on a regular basis to see how things were going, communicated frequently to make sure we knew how things were progressing. As with all projects, I changed my mind on a couple of things and Jodie did a great job of helping me make good decisions. In fact, I realized I could trust her judgement on most things when I was not sure what to do.  Jodie and Kevin are both perfectionists, just who you want working on a job like this. They both do a great job of inspecting everything and demand perfection from any subs they use.  We are just waiting on the countertop now and will be in our new space soon.  The only problem I have now is deciding "what I want them do next?" I already plan on having Jodie help me with other colors in the house and we have two more bathrooms to remodel so I know we will be calling them back.  You really cannot go wrong with Inner View.
- Dawn F....
ARandy Kraemer Builders LLC
Randy extended the bedroom floor over an area that was originally open to the room below creating a large walk in closet. He removed the existing closets and moved the wall between the bedroom and bathroom. He acted as general contractor for the plumbing and electrical work, as well as doing most of the carpentry work himself. He always showed up when he said he would, did very high quality work, and is as honest as they come. We ended up with a more spacious bedroom and bathroom without enlarging the footprint of the house. The cost estimate of $5,400 is the carpentry labor Randy provided.
- Don W....
AHome Improvement Company LLC
It goes without saying (since we have been working with Home Improvement Co. and owner, Mike McManamy for 10 years) that we have been more than satisfied with their work. Over the years they have transformed our fixer-upper home into the equivalent of a parade home. Their craftsmanship and attention to detail is top notch. Mike is very good at interpreting our vision and facilitating the best approach. He is good-natured, easy to work with and always available and responsive. Most important, he is honest, trustworthy and forthcoming about any problems that may arise. We have had such a good experience with Home Improvement Co that, even though we just finished a major remodel, we are already planning our next project (a master bedroom suite).
- Ellen C....
ACreative Energy Designs Inc
On Monday, Julie came to my house and picked up the window warmers up to be re-strung. She said she would try to get the work done quickly because one of the windows was in our master bedroom which faces the front of the house. Three days later she was back and installed them. Great friendly service!
- Patricia K....
AKW Construction
Keith did an excellent job as usual. The work is perfect. He was professional, courteous, friendly, and punctual.
- Martin P....
AThe Gofer Guys LLC
He arrived when he said he would, and all the trim looks excellent. No gaps and seams are flawless. In addition, he cleaned up nicely after the work was done.
- Candy L....
FWaunakee Remodeling
Overall it went very badly. We paid way too much for the remodeled room. The best part was the flooring which was installed by another sub-contracted company. The worst part was the electricity also installed by a sub-contractor and the front steps and gate which were made with poor materials. We've had the gate lock fixed now more than three times. The front door had to be fixed at least once. The steps wobble when we lean on them and the gate seems like it will fall over any day. The shed is nice. Within weeks after the pipes were installed for the sink and toilet our pipes froze. When we called the contractor there was little concern. We did not get a call back for days. The plumbing also was done by a sub-contractor and that too was a great job. Someone else had to come back, however, and insulate the pipes. There should not have been so many call backs and so much waiting for responses.
- Ricki G....
ALegacy Custom Remodeling LLC
We are very happy with the results. If we were unsatisfied then he would fix it for us. He had great design ideas. He does a variety of projects from laying a hardwood floor to creating a custom tile shower to remodeling a kitchen. He is a very easy person to work with. He responds quickly to emails and phone calls and completed the project in a reasonable amount of time.
- Tonya B....
AWebster Bath Remodeling
Webster Bath Remodeling did a fantastic job!  Everything went according to schedule, except for a few minor delays that were entirely caused by the customer adding more work or changing scope of existing work.  The new bathroom is absolutely wonderful and the tile is a work of art.   Not only did Webster Bath Remolding do a great job on the bathroom, but they were extremely helpful with other things around the house.  Our project started before we moved in and ended after we were living in the house, and we couldn't have been happier to have Mike and Jeff around every day.  They took it upon themselves to help us out with countless items that needed a bit of work (at no additional charge) as they noticed them.  Mike called every afternoon with an update on how things were going and what was planned to be done next.  His communication and professionalism are fantastic and he and Jeff are great to work with.  Overall, Webster Bath Remodeling is unequivocally the best contractor I have ever worked with.  I can't say enough good things about them.
- Jeff H....