Monona Fuel Tank Removal

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22
Reviews
JASON JENNY PLUMBING & Radiant Heating L.L.C.
Recent Review: Mr. Jenny gave us a fair, fast, free estimate, was patient while we decided which contractor to use, and then finished the work on short notice when we needed a rush job. He gave us honest information on the appropriateness of each type of water heater we considered. He was on time, professional in everything, and respectful of our home (didn't leave tracks, etc). The job looked neat and everything was tidy and locked up when he was finished. For no extra charge, he inspected the piping system in our old house to help us determine if any lead pipe was used. However, the heater stopped working the next day. It was a holiday and he showed up immediately to assist us with the problem and replace a sensor. The next day, the heater didn't work again, showing an error that indicated flammable vapors in our basement. Mr. Jenny sent a service rep from the company who made the heater and he replaced another sensor. It's worked fine ever since. We're pretty sure it wasn't the water heater at all, but an old toilet in the basement that had no water in it...maybe it was leaking methane from the sewer? Nonetheless, both Mr. Jenny and the manufacturer showed great reliability and responsiveness in helping us solve the problem. From now on, we'll keep some water in that old toilet though!
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137
Reviews
Benjamin Plumbing Inc
Award 2018Super Service Award
Recent Review: The water heater we had was less than 2 years old and was leaking. Dennis at Benjamin did the research to help us decide which option would be better for us. Turned out the higher efficiency tank we had required a lot more annual maintenance than a traditional model. We decided switching back to a traditional water heater was the better option for us. When our existing tank started leaking more than we could manage, they walked us through draining and shutting down the tank before the water flooded our basement. The next day they were there with the new tank right on time. The install went smoothly and we had our hot water back in just a few hours. Nice job!

Reviews in Monona to Remove Fuel Tank

AJASON JENNY PLUMBING & Radiant Heating L.L.C.
Mr. Jenny gave us a fair, fast, free estimate, was patient while we decided which contractor to use, and then finished the work on short notice when we needed a rush job. He gave us honest information on the appropriateness of each type of water heater we considered. He was on time, professional in everything, and respectful of our home (didn't leave tracks, etc). The job looked neat and everything was tidy and locked up when he was finished. For no extra charge, he inspected the piping system in our old house to help us determine if any lead pipe was used. However, the heater stopped working the next day. It was a holiday and he showed up immediately to assist us with the problem and replace a sensor. The next day, the heater didn't work again, showing an error that indicated flammable vapors in our basement. Mr. Jenny sent a service rep from the company who made the heater and he replaced another sensor. It's worked fine ever since. We're pretty sure it wasn't the water heater at all, but an old toilet in the basement that had no water in it...maybe it was leaking methane from the sewer? Nonetheless, both Mr. Jenny and the manufacturer showed great reliability and responsiveness in helping us solve the problem. From now on, we'll keep some water in that old toilet though!
- Allison S....
ABenjamin Plumbing Inc
The water heater we had was less than 2 years old and was leaking. Dennis at Benjamin did the research to help us decide which option would be better for us. Turned out the higher efficiency tank we had required a lot more annual maintenance than a traditional model. We decided switching back to a traditional water heater was the better option for us. When our existing tank started leaking more than we could manage, they walked us through draining and shutting down the tank before the water flooded our basement. The next day they were there with the new tank right on time. The install went smoothly and we had our hot water back in just a few hours. Nice job!
- Linda M....
ABenjamin Plumbing Inc
I contacted Benjamin Plumbing based on reviews from Angie's List.  I spoke to Dennis and explained that we wanted to change from a tank heater to a tankless heater.  I also explained that there may be some unusual challenges as the water heater was on the 4th floor and the structure of our house is quite unusual.  Dennis was prepared for the challenge and indicated he had some time to take a look the same day if I was available (which I was).  Dennis was eager to solve our challenge and literally ran up and down multiple flights of stairs, looked inside and outside the house to identify the best solution.  We discussed some possibilities and he left to do a little more research.  He called back the next day and asked if he could take a look again which he did.  We discussed two options.  Dennis felt the option to move the heater to the basement was the best one but I asked if there was any way we could keep the new heater in the same location as the old one.  He agreed to open up the floor to see if it was possible.  He squeezed into a tiny space and did his very best to see if we could get this option to work.  He verified that the direction of the floor joices were not conducive to that solution (recall we have a unique house).  We agreed to move the tank to the first level and he assured me we would be completely satisfied.  He managed the project including the plumbing, the gas line modification, the drywalling (needed to open up a ceiling to tie in water lines), and pipe insulation.  After the job was completed, we noted that the garage door opening and closing was tearing the insulation.  Dennis came over the next day and repaired it himself.  After all is said and done, we are extremely pleased with our new tank and its functionality.  The quality of the work and the responsiveness of Dennis and everyone else that he brought in was great.
- Danielle B....