I met with David Moses, the owner of Superior, his field supervisor and a representative of James Hardie, the siding manufacturer, to review the project, the options available, and to have the house measured for the project estimate. Other siding products were presented, but we selected the James Hardie product as the most durable and as meeting all of our selection criteria. Less than a week after the in-home meeting, I received the estimate from Dave Moses. It was more detailed than any of the other estimates I obtained and listed all of the materials and services that were covered by it. After accepting the estimate, we scheduled the project to begin in mid-May. Due to rainy weather, the project lost about 4 days, but that was out of the installation crew's control. Early during the removal of the old siding, the crew discovered severe water damage around a first floor window that we had identified as sometimes leaking during strong storms. Since we were not at the house at the time, the field supervisor took video on his phone and sent it to me to show the extent of the damage. The next day, they had replaced the rotted wood, insulation and the window after receiving my approval for the extra work. No other major damage was found, but the crew did find that other windows and joints that had not been properly flashed when the house was built and installed new flashing to avoid any future problems. The new siding required special tools and training to properly install and the Superior crew did an outstanding job. As I said, I was not at the house during most of the project, but my neighbors reported that the crew was very thorough at cleaning up every day. When I inspected the work at the end of the project, the field supervisor pointed out all the details of the work as they related to the installation guidelines provided by James Hardie. The owner and all the members of the crew were great to work with- friendly, professional and thorough. I would not hesitate to use Superior for my next project and I can wholeheartedly recommend them.