We were approached by a Mad City representative in the lobby of the Marcus Theaters at Bay Park in Green Bay last winter. We listened to his pitch and, since we were considering renovating our bathroom showers, agreed to an appointment with an in-home sales agent in the near future. We had previously sat through a presentation by TundraLand, but the experience had been tedious and unsatisfying and neither my wife nor I were comfortable with the hard sales pitch; we were therefore skeptical going into our meeting with Ryan, the Mad City sales rep. who contacted us and then came to our home. We were both surprised by how straightforward the sales presentation was and were impressed by the materials that would be used in our remodeled showers and the warranties that would protect our investment. The cost of re-doing two showers, one upstairs and one off the master bedroom downstairs in our home, wasn’t cheap compared to what we could have purchased at Menards or Home Depot and paid to have installed. But the units that we bought promised to be durable and attractive, and the financing options that were presented to us made sense, so we contracted with Mad City. The installation of our new showers was a breeze. The crew that came to our house in mid-April was the epitome of professional and efficient. I had my doubts that the job could be completed in one day, considering the work that would have to be done extricating the old shower stalls, making whatever repairs might be needed to the foundation, and installing the new units. However, the three man team that did the job were both coordinated in their movements and tidy in what they did. My wife and I were both impressed with the care which they treated our house and the spaces where they worked. They did an admirable job of keeping disruption to a minimum in our household. Since the installation, we have enjoyed our new showers very much. We were surprised, however, that in the immediate aftermath of our installation, we weren’t contacted by our sales rep. or somebody else from Mad City to see how the job had gone and to address any issues or concerns that we might have. There are a couple minor things that we have questions about concerning the showers—niggling rather than major issues—but no one contacted us for feedback until the invitation to write this review. We have a seasonal cottage that is in need of a new shower, and we will certainly entertain a bid from Mad City for that job when we decide to do it. That is probably the best endorsement we can offer.