LOOK SOMEPLACE ELSE OTHER THAN NORTHWEST INTERIORS AND DESIGN. What would be YOUR take on the following? RANDY OLIVER, owner of Northwest Designs and Interiors, promised IN WRITING a refund to us if the electrical part of his work for us came in under the $1095 that was budgeted. It did; the sub-contracted electrician was at our home for 3.5 hours at $95/hour. Do the math...doesn't come up to $1095 does it. The difference is what he owes us. When it came time to pay up RANDY OLIVER responded, again IN WRITING, that "NO" the earlier written commitment he had made was 'no longer valid', he wasn't going to honor the earlier commitment, and offered no explanation. We had had no disagreement between us up to that point. Nothing. There was no verbal misunderstanding, it was all in writing and agreed to. We promptly paid RANDY OLIVER'S company $18,000+...the total he asked for the work they did. BUT WHAT DO YOU THINK? Were we misled and taken advantage of? Would you want to do business with someone who goes back on his word to his customers? I hope not. Look someplace else. If you don't, you may find RANDY OLIVER, as we did, to be a smiling, 'back slappin', good ol' guy type of person. He gave us all the indications of being a decent, respectful, thoughtful business person....at the beginning. HE IS NOT, in our experience. Please, cross Northwest Interiors and Design off your list and look for other companies who deal with customers in a more honest, respectful and business-like manner. Please find another vendor for your work. This place is not trustworthy. And if you can't trust your contractor you are in for trouble. Folks, I'm not kidding. Find another source. This guy simply cannot be trusted.