First, let me clear, I am a very demanding customer and complain about everything that is not right. It comes from 34 years in the Army including time as a Drill Sergeant. In this case, I have nothing but praise for this fantastic company and dedicated group of professionals. First, responsiveness was superb. I called and they came with an estimate within hours. I had four estimates and each was providing slightly diffident quality of materials or "free add ons." So I went back to each for modified estimates on the exact same work and materials. Second, of the four, two never responded to my request. Sunfire provided almost instantaneous response by email even of Sunday and after hours. In the end, they were the most expensive of the two, but they left us with the highest degree of confidence that they could and WOULD do what they promised. Third, they were the only ones who was going to install actual brick borders as opposed to stamped borders. In fact they even recommended styling the driveway border to match the design in the existing sidewalk. If fact, they changed my current bricks to be the exact as the driveway. So, we went with Sunfire and have not had a second thought. The team was prompt, clean, and very polite. They were careful to not damage anything and when they departed it was hard to tell that had worked there. In fact, they did such a good job backfilling that my landscaper had almost nothing to do saving me money in the end. There was no hidden cost or surprise expenses at project completion. This is the ONLY rating where I have given a perfect mark and they certainly earned it. In fact, we are considering have them do an upgraded pool apron costing around $25,000+ Only hire them if you want your work completed on time, on budget, and to perfection. That is the only thing I have seen them do.