Rochelle Grout Repair

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Business Description: "A Clean Home Is A Healthy Home" Everette Carpet & Upholstery Cleaning is a certified Virginia based Carpet Cleaning & Restoration Company by The National Institute of Carpet Cleaning- T.N.I.C.C. It is also a family owned business that commenced operation in 1992, which services Washington, D.C., Maryland, and Virginia. The company has evolved through the vision of Jamal Q. Jones, Sr. Mr. Jones has over 16 years of experience in the carpet cleaning and restoration industry.“I wanted to introduce a company where the customer was educated on the use of techniques and services that we provide to keep their environments healthy without being taken advantage of." It is our commitment to deliver outstanding performance, an unparalleled service and an exceptional value every time that we are entrusted to execute each specific task.
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Business Description: Tile and grout restoration . Free demo. Subcontractor for companies who replace tile. SaniGLAZE! You will find it to be an amazing restoration and sealant process. We not only can remove contaminants (soil, grease, sealer, finish, stains) from tile and grout, we also can replace tiles that have fallen off, chipped, cracked, or broken. We do all this for a fraction of the cost of replacement. We offer a variety of colored sealers for the grout as well as non slip coatings for the tiles. Your tile floors and walls will be transformed into an entirely “new" look as well as the added benefit of easier cleaning provided by the sealant system provided. Staff training for maintaining the restored areas shall also be provided without extra charges. RCBM is the only authorized franchise for SaniGLAZE in the state of Virginia.
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Business Description: Nationwide is family owned and operated. Nationwide has been serving Virginians for 25 years. We are RATED A+ by the Better Bussiness Bureau. We use Truck Powered Equipment cleaning at 250 Degrees Real Steam. Nationwide usesd only the Best Quality chemical on the market today. Our customers Satisfation is Guaranted.
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Recent Review: My husband and I contracted with Mr. Fisher to install a tile back splash in our kitchen. He was recommended by a Fredericksburg area tile store where we purchased our tile. We paid over $700 for 21 sq. ft of tile, including the grout and caulking to match. The tiles are 1 inch squares, some tumbled stone, glass, and others ceramic, of varying intricate designs. Some have raised designs and some have etched designs. Mr. Fisher was prompt in returning my initial call for an estimate, and came a few hours later with his helper, Chuck.  He gave me an estimate of $400 for the job. They returned the next morning and did a little prep work, as the old tile had already been removed by another party. Chuck did most of the work, while Mr. Fisher went in and out of the house, taking phone calls, and would return periodically to check on Chuck's progress. When the tile was laid, Mr. Fisher stated that they would return in the morning to grout. They arrived on time, with Chuck bringing supplies into the house. I left the room for about 2 min. and when I returned Chuck was already grouting the tile and Mr. Fisher was nowhere to be found. Chuck applied most of the grout, with Mr. Fisher occasionally returning into the house to check on Chuck's work. Mr. Fisher applied some grout in the corners but the bulk of the work was done by his helper. Mr. Fisher continued to spend most of the morning outside on his cell phone.  While the excess grout was being wiped off the surface by Chuck with a wet sponge, I pointed out to Mr. Fisher that there was quite a bit of the sanded grout still left on the tiles, and he said that it could not be wiped off as it would affect the grout in between the tiles. I asked him how I was supposed to remove the grout and he said I had to let it dry and that I could "chip it off with the edge of a screwdriver". I told him that it would scratch the tiles, and he said that was the only way to remove the dried grout. He advised me to wait for it to dry overnight before I tried to remove the grout that was left on the tiles. I waited until morning and I proceeded to dampen the tiles with a wet sponge, and tried to remove the grout off the tiles with a soft toothbrush, plastic tools and other instruments with hardly any luck.  I called Mr. Fisher and told him that I could not remove the grout. He said that he was "too busy designing to clean the tiles" but would send Chuck in the morning to use a solution on the tiles which would remove the excess grout.. Chuck arrived the next morning and had two buckets of clean water, a container of some kind of crystalized acid and supplies. I called Mr. Fisher and asked him if this acid would damage the tiles or my granite countertops. His reply was no. Chuck used a rough brush to clean the tiles and a small amount of grout was removed. When the job was almost done,  I noticed that he was dipping the brush into the container of acid and rubbing the acid crystals directly onto the tile. I began to examine the tiles in both locations of the back splash and noted that there was damage to many of the tiles, at which time I directed him to stop his work.  Upon further inspection, there was a large amount of discoloration and damage to the tiles, with the finish and color being eroded off, and in some cases pitting of the tile itself. I called Mr. Fisher and told him the tile was ruined and he said that the only thing he could do was chip out the damaged tiles and replace them. I told him that I did not want him to do that, because over half the tile was affected  He agreed to come in the morning with Chuck at 8:30 a.m. to look at the damage.  My husband waited here with me until 9 a.m. I stayed home all day, called Mr. Fisher, left him a message and asked him to return the call. My husband also called him on two occasions after that and Mr. Fisher never called us back and never came to the house to assess the damage. I returned to the tile store where I bought the tile and who had originally recommended Mr. Fisher and talked to one of the salesmen. I asked him what could have been done to protect the tiles before they were installed. He said that most installers will put a piece of blue painter's tape on each tile to protect the designs. He also said that the acid crystals should have been mixed with water before being used. Mr. Fisher will not return our calls and we are out $400 for the installation, plus over $700 more for the materials. My husband and I do not recommend Mr. Fisher for any work, as he has shown a disregard for customer satisfaction and his professional services border on incompetent.
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Recent Review: Great, no more nasty grout lines to clean. Excellent attention to detail. Measure multiple times before performing work. What is the saying, measure twice, cut once? They live by that creed and it shows in their work. Highly recommended! Wish they built entire houses. Am now finding out the shoddy work done by the subcontractors that built my house.
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Recent Review: There was no service performed because Mr. Mullins stood my husband and me up for our first appointment and has never contacted us with an explanation. A reputable contractor suggested we call Mr. Mullins for help with our grout and caulking problem. Mr. Mullins failed to return my first call, so I called and left a second message, suggesting that, perhaps, he had not received my first message. I also mentioned that another contractor had referred us. Mr. Mullins called me back shortly after I left the second message. We discussed the grout and caulking problem and made a appointment for him to visit our home. I also gave him explicit directions to our home. On the appointed day, my husband and I waited for Mr. Mullins, who never arrived.
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Recent Review: We are very pleased with the tile work. We also hired him to remodel a bathroom which is beautiful.
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Business Description: We are a family-owned company servicing the DC area since 1999 and we are committed to fair pricing, quality workmanship and timely completion. We have a large selection of stones from natural to man-made stones to choose from. We are a certified Silestone, Caerstone and Cambira fabricator. So call us to visit our showroom. We'll help you to save on some of the most beautiful exotic stones from around the world. We offer excellent value and superior service, compare us to any of our competitors and you'll see the difference, and we can beat any written estimate
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Recent Review: We bought an old house and got a gift membership to Angie's List. Wortman Mechanical was the only people on, so we knew atleast they should be licensed and insured. Our driveway was pretty dark and creepy and our porch light was dead. We called and asked if we could get some quotes. Just quotes (first time home buyers, and pretty nervous and overwhelmed). They were pretty punctual, kind, and down to Earth. Brian himself did most of the quoting and estimating. Brian came out and we said we just wanted some lights on our driveway, we had already bought the lights we wanted and he said he could put them in right then and there and he did. Called his electric guy out, and up he went. His electric guy was very nice and professional, didn't seem to short cut anything even with the space restrictions of our attic. We brought Brian inside to show what we thought our next project should be. Our shower tile floor was cracked and the grout was in pieces. Come to find out the shower was leaking or had leaked (they showed us the water damage spots which we would NOT have noticed). He gave us a quote maybe a day later and a suggestion on how to fix our shower. And shortly after we got the funds, out they came and they ripped up only the bottom TO SAVE US MONEY. Each evening when we came home if the guys were still there, they'd explain their progress. The tile guy had some really great ideas with choosing a tile and a border to blend together the top half with the bottom half, it looks amazing and you really can't tell the tiles don't match.We have a lot of projects coming up and we're always saying and quot;We'll call Wortman for that.and quot; Never felt stupid while talking to them about home repair and they all seemed willing to make suggestions, not up-selling suggestions, but practical. They were inexpensive and quick.

Reviews in Rochelle to Replace or Repair Grout

DKevin Fisher
My husband and I contracted with Mr. Fisher to install a tile back splash in our kitchen. He was recommended by a Fredericksburg area tile store where we purchased our tile. We paid over $700 for 21 sq. ft of tile, including the grout and caulking to match. The tiles are 1 inch squares, some tumbled stone, glass, and others ceramic, of varying intricate designs. Some have raised designs and some have etched designs. Mr. Fisher was prompt in returning my initial call for an estimate, and came a few hours later with his helper, Chuck.  He gave me an estimate of $400 for the job. They returned the next morning and did a little prep work, as the old tile had already been removed by another party. Chuck did most of the work, while Mr. Fisher went in and out of the house, taking phone calls, and would return periodically to check on Chuck's progress. When the tile was laid, Mr. Fisher stated that they would return in the morning to grout. They arrived on time, with Chuck bringing supplies into the house. I left the room for about 2 min. and when I returned Chuck was already grouting the tile and Mr. Fisher was nowhere to be found. Chuck applied most of the grout, with Mr. Fisher occasionally returning into the house to check on Chuck's work. Mr. Fisher applied some grout in the corners but the bulk of the work was done by his helper. Mr. Fisher continued to spend most of the morning outside on his cell phone.  While the excess grout was being wiped off the surface by Chuck with a wet sponge, I pointed out to Mr. Fisher that there was quite a bit of the sanded grout still left on the tiles, and he said that it could not be wiped off as it would affect the grout in between the tiles. I asked him how I was supposed to remove the grout and he said I had to let it dry and that I could "chip it off with the edge of a screwdriver". I told him that it would scratch the tiles, and he said that was the only way to remove the dried grout. He advised me to wait for it to dry overnight before I tried to remove the grout that was left on the tiles. I waited until morning and I proceeded to dampen the tiles with a wet sponge, and tried to remove the grout off the tiles with a soft toothbrush, plastic tools and other instruments with hardly any luck.  I called Mr. Fisher and told him that I could not remove the grout. He said that he was "too busy designing to clean the tiles" but would send Chuck in the morning to use a solution on the tiles which would remove the excess grout.. Chuck arrived the next morning and had two buckets of clean water, a container of some kind of crystalized acid and supplies. I called Mr. Fisher and asked him if this acid would damage the tiles or my granite countertops. His reply was no. Chuck used a rough brush to clean the tiles and a small amount of grout was removed. When the job was almost done,  I noticed that he was dipping the brush into the container of acid and rubbing the acid crystals directly onto the tile. I began to examine the tiles in both locations of the back splash and noted that there was damage to many of the tiles, at which time I directed him to stop his work.  Upon further inspection, there was a large amount of discoloration and damage to the tiles, with the finish and color being eroded off, and in some cases pitting of the tile itself. I called Mr. Fisher and told him the tile was ruined and he said that the only thing he could do was chip out the damaged tiles and replace them. I told him that I did not want him to do that, because over half the tile was affected  He agreed to come in the morning with Chuck at 8:30 a.m. to look at the damage.  My husband waited here with me until 9 a.m. I stayed home all day, called Mr. Fisher, left him a message and asked him to return the call. My husband also called him on two occasions after that and Mr. Fisher never called us back and never came to the house to assess the damage. I returned to the tile store where I bought the tile and who had originally recommended Mr. Fisher and talked to one of the salesmen. I asked him what could have been done to protect the tiles before they were installed. He said that most installers will put a piece of blue painter's tape on each tile to protect the designs. He also said that the acid crystals should have been mixed with water before being used. Mr. Fisher will not return our calls and we are out $400 for the installation, plus over $700 more for the materials. My husband and I do not recommend Mr. Fisher for any work, as he has shown a disregard for customer satisfaction and his professional services border on incompetent.
- Rosemarie C....
APrince William Home Improvement
Great, no more nasty grout lines to clean. Excellent attention to detail. Measure multiple times before performing work. What is the saying, measure twice, cut once? They live by that creed and it shows in their work. Highly recommended! Wish they built entire houses. Am now finding out the shoddy work done by the subcontractors that built my house.
- Karl A....
FT&J Ceramic Tile Inc
There was no service performed because Mr. Mullins stood my husband and me up for our first appointment and has never contacted us with an explanation. A reputable contractor suggested we call Mr. Mullins for help with our grout and caulking problem. Mr. Mullins failed to return my first call, so I called and left a second message, suggesting that, perhaps, he had not received my first message. I also mentioned that another contractor had referred us. Mr. Mullins called me back shortly after I left the second message. We discussed the grout and caulking problem and made a appointment for him to visit our home. I also gave him explicit directions to our home. On the appointed day, my husband and I waited for Mr. Mullins, who never arrived.
- Laura M....
AKDK Home Improvements LLC
We were very happy with the way both bathrooms turned out, though it was not easy having 2 bathrooms out of commission for a month. Despite drop cloths being used there was lots of dust. The first couple of days were nerve wracking because during the demolition phase, we ran into unplanned plumbing and electrical issues, that brought about additional expenses. My wife and I work long days, so we were not there when the work was being done. We would see the daily progress and talk to Dave every day about the day's events. During the course of the month our living room became a bathroom warehouse, vanities, toilets, lights, tile, grout etc taking up space.  I am adding this segment 5 months after the bathroom install and my wife and I could not be happier with our bathrooms. I would definitely use Dave again if we remodel our other bathroom.
- Lonny S....
AKDK Home Improvements LLC
It went very well.  This job took much longer than anticipated, a few unexpected problems were encountered along the way that slowed it down.  The ordering of materials took longer than anticipated and at times we were waiting for those items to arrive.  This was not the contractor's fault though.  The biggest slow-down was the shower glass installation, which KDK was not responsible for.  What was expected to take 2 weeks took 2 months for the shower installation, and Dave was constantly checking with us to see if the shower had been completed during the wait for the glass to arrive. The biggest problem, as another person has mentioned, is that this is a very small work crew, a two man team and if one man is down for some reason things slow down significantly.  The workmanship was superb, and no attention to detail is spared, very nice craftsmanship. Cost was kept to the contracted amount.  We added in an item at the last minute and received a very fair cost for this additional work. Highly recommend!
- Josephine Z....
APinpoint Remodeling LLC
We are very pleased with the tile work. We also hired him to remodel a bathroom which is beautiful.
- Donald D....
DRichstone Marble & Granite LLC
The work was contracted the last week of October and was promised to be completed by Thanksgiving. Their final work was on December 21, 2015. Very Late, The quartz countertops they replaced were perfect. No problem there. The tile backslash installed had uneven surfaces and they had to remove and replace a number of tiles after I pointed them out to them. The biggest hastle was with the tile floor. They had absolutely no quality control and only replaced tiles when I pointed out many, many uneven tiles over the course of several weeks. The grout seams were never filled in to a consistent appearance. Even after replacing probably two dozen tiles throughout various areas of the floor, I could still point out numerous uneven tiles today. I basically paid them their final payment to get the constant mess out of my house that I had just moved into. Trust me- I had tile floors put in four separate rooms in my previous house by three different contractors and never had to point out one problem to any of them.
- Don P....
AWortman Mechanical, LLC
We bought an old house and got a gift membership to Angie's List. Wortman Mechanical was the only people on, so we knew atleast they should be licensed and insured. Our driveway was pretty dark and creepy and our porch light was dead. We called and asked if we could get some quotes. Just quotes (first time home buyers, and pretty nervous and overwhelmed). They were pretty punctual, kind, and down to Earth. Brian himself did most of the quoting and estimating. Brian came out and we said we just wanted some lights on our driveway, we had already bought the lights we wanted and he said he could put them in right then and there and he did. Called his electric guy out, and up he went. His electric guy was very nice and professional, didn't seem to short cut anything even with the space restrictions of our attic. We brought Brian inside to show what we thought our next project should be. Our shower tile floor was cracked and the grout was in pieces. Come to find out the shower was leaking or had leaked (they showed us the water damage spots which we would NOT have noticed). He gave us a quote maybe a day later and a suggestion on how to fix our shower. And shortly after we got the funds, out they came and they ripped up only the bottom TO SAVE US MONEY. Each evening when we came home if the guys were still there, they'd explain their progress. The tile guy had some really great ideas with choosing a tile and a border to blend together the top half with the bottom half, it looks amazing and you really can't tell the tiles don't match.We have a lot of projects coming up and we're always saying and quot;We'll call Wortman for that.and quot; Never felt stupid while talking to them about home repair and they all seemed willing to make suggestions, not up-selling suggestions, but practical. They were inexpensive and quick.
- Sarah H....