Rochelle Hardwood Floor Installation

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Recent Review: We had a good experience with Brazilian Direct. They came in and got the job done. They weren't on their cell phones or running back and forth, wasting time. They worked really good as a team, together. They were responsive to what I wanted. They were prompt and exactly on time.
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Recent Review: It went very well. They arrived on time, removed the old and installed the new in the same day, about 9 hours. The flooring looks great; I am very happy with the results. My only complaint was that they could have cleaned up better. I recommend Rick's very highly.
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Recent Review: The final cost was half the cost of all the other estimates we had received.  Miguel and his brothers sanded and refinished approximately 450 sq ft with an application of stain and two coats of polyurethane semi gloss oil base.  They installed new shoe moldings; moved furniture; and removed carpet and dumped.  They agreed to start the project on a Thrusday and that we could return to the house on Saturday morning.  During this time we stayed in a hotel.  When we returned home, they had cleaned all the rooms and put back the furniture.  Dealing with them was great because they were always available by cell phone and very responsive.  Throughout the process they were very reliable; they always arrived on the date and time agreed.  It was a pleasure working with them.  They did an excellent job.  The floors look great and they did many extras.  We are very pleased with their work and highly recommend Miguel and Two Brothers Flooring.
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Award 2018Super Service Award
Recent Review: Troy did what he promised, kept me informed and solved the inevitable complications that arose. He did the work quickly, and in a cost effective and conscientious manner.  Everything was cleaned up and hauled off before completion.  My wife and I are very pleased with the result.
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Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
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Recent Review: They installed 820 squared feet of hardwood flooring. They were hard workers and, got the job done fast. They helped me move furniture for no extra cost. They did a beautiful job.
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Recent Review: Bob is a true craftsman.  He is quite bright and offered many insightful ways of approaching the trim install for those windows which were awkwardly installed and posed challenges.  Part of Bob's magic is in the things you do NOT see upon completion...the space simply looks great because he has found problems and made them go away. Bob installed our wood flooring - about 1500 sf.  Our great room is hexagon shape.  Bob used the wider planks to create a visual border, defining the six sides.  We love it.  Bob is all about the detail and did a super job sanding and putting on several coats of our finish of choice, Water Lox.  It's just gorgeous. Toni seems to run the admin part. She was prompt to respond to emails and was understanding, and flexible, when we experienced setback delays on our end. I highly recommend Flooring Foundations and would not hesitate to use their services again.
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Recent Review: Andy is incredible at what he does. His many years of experience speak for itself. Andy has done all of our tile and flooring work and I would never use another company. Both residential, and commercial, you will never have to worry if you have Andy on the job! **home address withheld for privacy**
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Recent Review: Wayne Settle came out as scheduled, looked at the space, measured it, had us choose the flooring, and then gave us a price. He brought the materials out to sit for a week before installation inside the house to avoid expansion or shrinking because of the temperature or humidly change after delivery. He scheduled the installation on the first mutually agreeable day after the week, a Thursday. In deference to our preference for not getting up extremely early (we are retired) he set the arrival time for 9 a.m., and he and two other workmen (one a workman, one a workwoman) arrived about 10 minutes early. They set to work immediately and efficiently, moving the last heavy pieces of furniture to one side of the room and then the other as they worked, as agreed. They had the bedroom finished and ready to sleep in by the time they left that afternoon, and returned at 9 the next morning to do the hall. The job is beautiful, with every corner perfectly finished, and Wayne without a reminder deducted the cost of flooring the closets, a change we had not requested until after the flooring was ordered. All three were very friendly and pleasant, as quiet as people using power tools can be, and willing to put up with a large and noisy dog. We felt the cost was very reasonable for more than 10 hours of work by three people, and they could not have been more responsive. Wayne cheerfully concluded the job by fixing a badly-hung door that hadn't worked well in more than 20 years. We were more than happy that we had found such good people through Angie's List!
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Recent Review: I will be using this company again. From the first time we entered the business, met with Michelle, and began the purchase process, it was smooth with true professionalism. John came to the house to measure and prepare the quote and was easy to work with. The installers are rock stars--they showed up on time for a two-day job and finished it in one day, we were stunned. The entire process, from quote to installation was less than three weeks.

Reviews in Rochelle for Installing Hardwood Floors

AWS Floor Service
Wayne Settle came out as scheduled, looked at the space, measured it, had us choose the flooring, and then gave us a price. He brought the materials out to sit for a week before installation inside the house to avoid expansion or shrinking because of the temperature or humidly change after delivery. He scheduled the installation on the first mutually agreeable day after the week, a Thursday. In deference to our preference for not getting up extremely early (we are retired) he set the arrival time for 9 a.m., and he and two other workmen (one a workman, one a workwoman) arrived about 10 minutes early. They set to work immediately and efficiently, moving the last heavy pieces of furniture to one side of the room and then the other as they worked, as agreed. They had the bedroom finished and ready to sleep in by the time they left that afternoon, and returned at 9 the next morning to do the hall. The job is beautiful, with every corner perfectly finished, and Wayne without a reminder deducted the cost of flooring the closets, a change we had not requested until after the flooring was ordered. All three were very friendly and pleasant, as quiet as people using power tools can be, and willing to put up with a large and noisy dog. We felt the cost was very reasonable for more than 10 hours of work by three people, and they could not have been more responsive. Wayne cheerfully concluded the job by fixing a badly-hung door that hadn't worked well in more than 20 years. We were more than happy that we had found such good people through Angie's List!
- Kathleen H....
ADominion Floors Inc
Crew did an outstanding job of blending in to existing hardwood in hallways. Perfect match in color, style and gloss. You can't tell where original flooring (ten years old) and new merged. Job completed in a timely manner. Gene was great with recommendations and was flexible as we made some changes to the contract. I would highly recommend this company for your flooring needs.
- David S....
AFloor Foundations/Pierson And Sons Construction
Bob is a true craftsman.  He is quite bright and offered many insightful ways of approaching the trim install for those windows which were awkwardly installed and posed challenges.  Part of Bob's magic is in the things you do NOT see upon completion...the space simply looks great because he has found problems and made them go away. Bob installed our wood flooring - about 1500 sf.  Our great room is hexagon shape.  Bob used the wider planks to create a visual border, defining the six sides.  We love it.  Bob is all about the detail and did a super job sanding and putting on several coats of our finish of choice, Water Lox.  It's just gorgeous. Toni seems to run the admin part. She was prompt to respond to emails and was understanding, and flexible, when we experienced setback delays on our end. I highly recommend Flooring Foundations and would not hesitate to use their services again.
- Frances V....
AJK Carpets, Inc
I will be using this company again. From the first time we entered the business, met with Michelle, and began the purchase process, it was smooth with true professionalism. John came to the house to measure and prepare the quote and was easy to work with. The installers are rock stars--they showed up on time for a two-day job and finished it in one day, we were stunned. The entire process, from quote to installation was less than three weeks.
- Wayne S....
AH & H Hardwood Supply Inc
They have done 2 jobs for us now. We liked them so much on the first job that we called them back for this job too. They installed oak board flooring at tow separate properties. They were the only contractor that we could find no complaint with.
- Richard L....
CDominion Floors Inc
We chose Dominion Hardwoods over another vendor on the strength of their initial visit; Gene was more engaged with us than the other estimator and we thought that would translate into a better job. When the estimates came and Dominion's was the lower of the two, that was just the icing on the cake for us. We boarded our cats and moved out of the house to give the crew the perfect environment in which to work -- no cats, no footprints, no interfering residents. When we arrived back home, our first impression was good. The color was wonderful and the floors looked great. But the closer we looked, we found swirl marks everywhere, some of which were left by the buffer. Many others, though, on closer inspection, actually had stain in them and were obviously scratch marks from the initial sanding grits that had not been properly sanded out during subsequent sanding passes with higher grits. I'm a woodworker myself, and this is a sign of improper sanding technique. It is, despite Gene's later insistence to the contrary, possible to get out all sanding marks with proper technique. We also discovered that our refrigerator had not been reconnected to the water supply, that there was an obvious margin of poly where the fridge door opens so that whenever the door is open you can see the bubbly area where the poly zones blended between the area under the fridge and the area in front of the fridge. As we inspected still further, we found more of the sanding marks around our kitchen island and in the transition between the family room and breakfast nook. And in our main entry hallway. Furthermore, in our entry hallway, the sanding job (which we learned was necessarily done using an edger instead of the larger floor sander due to the way the boards were oriented) was so poor that the floor looked ripply, especially when compared to the nice flat surfaces on either side of it. Standing in our kitchen and looking toward the front door, the ripples leaped out at us especially with the morning and evening sun glinting across them. When we looked at our stair treads, we found that the bullnose edges of every single tread was now rough. My wife used to dust these and knows that it wasn't this way before. And the sides have chunks ripped out from where the crew used a scraper to remove finish but never though to apply sandpaper to make them smooth again. On some of the treads, there are vertical chatter marks from where the scrapers skipped across the face of the tread leaving gashes. We emailed Dominion to tell them we had some concerns. They said they'd come by and the next morning, two crew members we'd never met arrived, looked around, appeared overwhelmed, took some pictures, made a phone call from our front yard, and said they'd be back later. They returned the next morning, sanded down and refinished a few spots, and said they'd be back later with a full crew. They returned that night with a full crew including our original crew manager, refinished our entry hallway, some areas we had not indicated had problems, and sanded and then ruined by improperly staining in our kitchen while ignoring all the scratched boards around it. This board is now not only noticeably lower than its neighbors but the stain is blotchy due to poor wood preparation. They returned the next morning to apply poly to the entire floor in an attempt to blend the finishes and we had to be out of the house all day while our cats were locked in an upstairs bedroom. We returned to find the result less than ideal -- the single board looked terrible and the repaired areas looked "patchy", with variances in sheen and color evident. We contacted Dominion again and registered our displeasure. This finally got Gene to come by and take a look. After much persuasion, Gene agreed that the stairs were damaged, that some of the scratches in the floor actually were made at the sanding stage, not by the buffer as they first tried to insist, and that the repairs so far have produced sheen and color variances in the floor. When I told him about the single board in the kitchen, he said, "We don't refinish single boards," until I showed him the lone affected board and the crew manager admitted that they had for some reason sanded and refinished just that one board. We still don't know why. We have also discovered dented window sills on where it appears someone repeatedly rammed a sander into the sill board while sanding. Most disturbing to us, during our walkaround with Gene, he several times pointed out to us that  "you can't really see these scratches when you're standing up." But when sitting in chairs, on sofas, picking things up off the floor, or sitting on those floors and playing with our kids? We still see them. Besides, the fact that they're there at all should have been the issue, not how close you had to be to them to see them. They said they'd attempt to fix the stairs and the area in the kitchen with the most stained scratches. We instead decided that we'd rather not make the floor look any patchier than it already is and we had no faith left that they can improve our situation. We ended up paying the bill, minus a negotiated and agreed upon discount, and are chalking this up to a learning experience and will choose our contractors (and supervise them better) next time. My wife wants her house back and I want her to be happy. I believe you might be able get good results from Dominion, but insist on inspecting their work at each step of the process to make sure you're getting the results you want, and make sure you amend the statement of work to specify that the job isn't complete until you're satisfied.
- Bret W....
AEarly's Carpet Inc
They gave us a rug cleaner.  Their prices were very reasonable.  They are very helpful and very friendly.  It is a local company so they are working in the neighborhood and they have their store.  The guys do an excellent job putting down the carpeting.  They had put down hardwood floors before but that was when we built this house.  When they put the rug down and left, everything was cleaned up and everything was great.  From the left over remnants they made us little piece of carpeting to go over it on the entry way and stuff.  I really enjoyed working with them.  When I compare them with other company they are very comparable.
- Fred D....
AA & A Tile and Flooring
Andy is incredible at what he does. His many years of experience speak for itself. Andy has done all of our tile and flooring work and I would never use another company. Both residential, and commercial, you will never have to worry if you have Andy on the job! **home address withheld for privacy**
- Emily R....
ADominion Floors Inc
Dominion Floors gave us a reasonable estimate, arrived on time to do the work.  They screened the floor and applied a new coat of polyurethane.  Days later, it was apparent that some of the old glossy sheen still showed through, which we knew was a possibility, and Dominion came back and applied another coat that made everything look good.  It was a very nice job, and there was no dust or hair or dirt in the finished flooring, which was a problem with a different company.
- Susan K....
AA & A Tile and Flooring
This company was very professional. They were open to suggestions and had several good ideas when we were making our selections. They came to us with drawings on how to customize the shower. They were very good about working around other subcontractors on the job site. This is the second house that they have done for us. The first one was a much larger job involving more customized work including making area rugs. The carpet and padding were top quality along with the workmanship.
- Martha A....