The initial contact via phone with Mr. Samuels was pleasant, professional, informative, and satisfying. I was able to set up an appointment for an estimate/job completion, for the following day. Keith/Brian (supervisory lead) and John arrived on time; assessed the job; and provided a reasonable estimate. They were very methodical and thorough with the fan installations/removals, e.g., they removed each blade from the fan that was being replaced (instead of removing it whole), prior to removing the fan/fixture from the ceiling (since I wanted to save the fan). They did the same for the second ceiling fan that needed to have its box replaced. I was told their practice of essentially disassembling the fans first, though time-consuming, is important to maintain the blades/fixtures balance. Also, they informed me that the second fan had been wrongly installed previously on a light fixture box instead of a ceiling fan box. To ensure the stability of the new ceiling fan box, John (I believe) went into the attic and installed a 2x4, I believe, for attachment purposes. The keyless light fixture was tested, and found to be faulty, as I expected. Unfortunately, I did not have a replacement, and according to Keith, they had used the last fixture on the previous day. He, in turn, went to a home improvement store, and picked up one, along with an upgrade to an LED light bulb. He is a passionate proponent of LED bulbs and explains why... Indeed, I agreed to have LED bulbs installed in my exterior roof-level flood light, instead of the usual halogen bulb replacements that have never lasted long enough in the past. I am pleased with the improved illumination and their life span capability. The porch issues regarding ground wires and an unstable ceiling fan were taken care of in short order with a sledge hammer and longer screws. Keith/Brian and John were quite pleasant, informative, methodical, detail-oriented, and helpful....and I thank them.