Rochelle Grout Cleaners

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Business Description: "A Clean Home Is A Healthy Home" Everette Carpet & Upholstery Cleaning is a certified Virginia based Carpet Cleaning & Restoration Company by The National Institute of Carpet Cleaning- T.N.I.C.C. It is also a family owned business that commenced operation in 1992, which services Washington, D.C., Maryland, and Virginia. The company has evolved through the vision of Jamal Q. Jones, Sr. Mr. Jones has over 16 years of experience in the carpet cleaning and restoration industry.“I wanted to introduce a company where the customer was educated on the use of techniques and services that we provide to keep their environments healthy without being taken advantage of." It is our commitment to deliver outstanding performance, an unparalleled service and an exceptional value every time that we are entrusted to execute each specific task.
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Award 2018Super Service Award
Recent Review: We just bought a home where we installed beautiful Mowhawk Smartstrand carpeting.  On moving day, I laid down some of that clear, adhesive plastic carpet protector (the stuff that comes on a roll) to protect my brand new, beautiful carpet from all the moving traffic. It worked great until I had to pull it off the next day where it left a sticky residue on my new carpet!!!!!! I knew I had to take care of this fast or else dirt would get stuck and embedded in the fibers and possibly permanently stain.  I called Superior Fabric because I wanted a company that knew what it was doing to take care of my problem.  Since (fortunately) only my main hallway was affected, I also had them steam clean the grout in my tile kitchen. Superior showed up on time and couldn't have sent a more professional and informed crew.  Not surprisingly, they've delt with this problem before and cleaned my carpet back to it's original glory.  The kitchen/laundry room tile looks brand new. I would hire them again in a heartbeat!  Lesson learned...stay away from that adhesive carpet protector crap!
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Business Description: Tile and grout restoration . Free demo. Subcontractor for companies who replace tile. SaniGLAZE! You will find it to be an amazing restoration and sealant process. We not only can remove contaminants (soil, grease, sealer, finish, stains) from tile and grout, we also can replace tiles that have fallen off, chipped, cracked, or broken. We do all this for a fraction of the cost of replacement. We offer a variety of colored sealers for the grout as well as non slip coatings for the tiles. Your tile floors and walls will be transformed into an entirely “new" look as well as the added benefit of easier cleaning provided by the sealant system provided. Staff training for maintaining the restored areas shall also be provided without extra charges. RCBM is the only authorized franchise for SaniGLAZE in the state of Virginia.
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Business Description: 9 EMPLOYEES. USES SUBS FOR CONSTRUTION CLEAN UP & JANITORIAL SERVICES. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. NO SERVICE CHARGE. EXTRA CHARGE FOR AFTER HOURS SERVICE.
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Business Description: Nationwide is family owned and operated. Nationwide has been serving Virginians for 25 years. We are RATED A+ by the Better Bussiness Bureau. We use Truck Powered Equipment cleaning at 250 Degrees Real Steam. Nationwide usesd only the Best Quality chemical on the market today. Our customers Satisfation is Guaranted.
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Recent Review: A local tile company referred us to Pristine Tile and Carpet Cleaning, and we are so glad they did! Pete and RePete regrouted our shower, and it looks new! They even caulked the bathtub and fixed the caulk in our basement bath, for which we are very grateful. We are very happy with their work and professionalism. We would certainly hire them again.
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Recent Review: My husband and I contracted with Mr. Fisher to install a tile back splash in our kitchen. He was recommended by a Fredericksburg area tile store where we purchased our tile. We paid over $700 for 21 sq. ft of tile, including the grout and caulking to match. The tiles are 1 inch squares, some tumbled stone, glass, and others ceramic, of varying intricate designs. Some have raised designs and some have etched designs. Mr. Fisher was prompt in returning my initial call for an estimate, and came a few hours later with his helper, Chuck.  He gave me an estimate of $400 for the job. They returned the next morning and did a little prep work, as the old tile had already been removed by another party. Chuck did most of the work, while Mr. Fisher went in and out of the house, taking phone calls, and would return periodically to check on Chuck's progress. When the tile was laid, Mr. Fisher stated that they would return in the morning to grout. They arrived on time, with Chuck bringing supplies into the house. I left the room for about 2 min. and when I returned Chuck was already grouting the tile and Mr. Fisher was nowhere to be found. Chuck applied most of the grout, with Mr. Fisher occasionally returning into the house to check on Chuck's work. Mr. Fisher applied some grout in the corners but the bulk of the work was done by his helper. Mr. Fisher continued to spend most of the morning outside on his cell phone.  While the excess grout was being wiped off the surface by Chuck with a wet sponge, I pointed out to Mr. Fisher that there was quite a bit of the sanded grout still left on the tiles, and he said that it could not be wiped off as it would affect the grout in between the tiles. I asked him how I was supposed to remove the grout and he said I had to let it dry and that I could "chip it off with the edge of a screwdriver". I told him that it would scratch the tiles, and he said that was the only way to remove the dried grout. He advised me to wait for it to dry overnight before I tried to remove the grout that was left on the tiles. I waited until morning and I proceeded to dampen the tiles with a wet sponge, and tried to remove the grout off the tiles with a soft toothbrush, plastic tools and other instruments with hardly any luck.  I called Mr. Fisher and told him that I could not remove the grout. He said that he was "too busy designing to clean the tiles" but would send Chuck in the morning to use a solution on the tiles which would remove the excess grout.. Chuck arrived the next morning and had two buckets of clean water, a container of some kind of crystalized acid and supplies. I called Mr. Fisher and asked him if this acid would damage the tiles or my granite countertops. His reply was no. Chuck used a rough brush to clean the tiles and a small amount of grout was removed. When the job was almost done,  I noticed that he was dipping the brush into the container of acid and rubbing the acid crystals directly onto the tile. I began to examine the tiles in both locations of the back splash and noted that there was damage to many of the tiles, at which time I directed him to stop his work.  Upon further inspection, there was a large amount of discoloration and damage to the tiles, with the finish and color being eroded off, and in some cases pitting of the tile itself. I called Mr. Fisher and told him the tile was ruined and he said that the only thing he could do was chip out the damaged tiles and replace them. I told him that I did not want him to do that, because over half the tile was affected  He agreed to come in the morning with Chuck at 8:30 a.m. to look at the damage.  My husband waited here with me until 9 a.m. I stayed home all day, called Mr. Fisher, left him a message and asked him to return the call. My husband also called him on two occasions after that and Mr. Fisher never called us back and never came to the house to assess the damage. I returned to the tile store where I bought the tile and who had originally recommended Mr. Fisher and talked to one of the salesmen. I asked him what could have been done to protect the tiles before they were installed. He said that most installers will put a piece of blue painter's tape on each tile to protect the designs. He also said that the acid crystals should have been mixed with water before being used. Mr. Fisher will not return our calls and we are out $400 for the installation, plus over $700 more for the materials. My husband and I do not recommend Mr. Fisher for any work, as he has shown a disregard for customer satisfaction and his professional services border on incompetent.
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Recent Review: Special Touch devotes a lot of time to cleaning the house.  Other providers take about 1.5 hours, but Special Touch spends 3.5 hours on the same house (at a lower price point), resulting in a much cleaner home with more little details and special attention.  Before the first cleaning, I was given the opportunity to specify what cleaning products I prefer or dislike.  When the first cleaning took place, my specifications were met (I'm very sensitive to chemical smells).  The cleaning is very methodical and in the right order (wood floors mopped last).  The stairs were cleaned by hand, which helps greatly with all the pet hair in my house.  Unlike other cleaning services, Special Touch pays attention to the details: you can tell that a surface isn't just swiped for the sake of calling it cleaned - it is cleaned until it is clean.  The final result isn't just big-picture clean: the corners, crevices and non-obvious spaces are cleaned. Special Touch was flexible with our preferences, and they invited input and special instructions.  The service was also friendly and professional.  I didn't have to lock up my dogs, and they were treated with patience and friendliness. I intend to continue to use the service.
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Recent Review: Great, no more nasty grout lines to clean. Excellent attention to detail. Measure multiple times before performing work. What is the saying, measure twice, cut once? They live by that creed and it shows in their work. Highly recommended! Wish they built entire houses. Am now finding out the shoddy work done by the subcontractors that built my house.
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Recent Review: There was no service performed because Mr. Mullins stood my husband and me up for our first appointment and has never contacted us with an explanation. A reputable contractor suggested we call Mr. Mullins for help with our grout and caulking problem. Mr. Mullins failed to return my first call, so I called and left a second message, suggesting that, perhaps, he had not received my first message. I also mentioned that another contractor had referred us. Mr. Mullins called me back shortly after I left the second message. We discussed the grout and caulking problem and made a appointment for him to visit our home. I also gave him explicit directions to our home. On the appointed day, my husband and I waited for Mr. Mullins, who never arrived.

Reviews in Rochelle to Clean or Seal Grout

DKevin Fisher
My husband and I contracted with Mr. Fisher to install a tile back splash in our kitchen. He was recommended by a Fredericksburg area tile store where we purchased our tile. We paid over $700 for 21 sq. ft of tile, including the grout and caulking to match. The tiles are 1 inch squares, some tumbled stone, glass, and others ceramic, of varying intricate designs. Some have raised designs and some have etched designs. Mr. Fisher was prompt in returning my initial call for an estimate, and came a few hours later with his helper, Chuck.  He gave me an estimate of $400 for the job. They returned the next morning and did a little prep work, as the old tile had already been removed by another party. Chuck did most of the work, while Mr. Fisher went in and out of the house, taking phone calls, and would return periodically to check on Chuck's progress. When the tile was laid, Mr. Fisher stated that they would return in the morning to grout. They arrived on time, with Chuck bringing supplies into the house. I left the room for about 2 min. and when I returned Chuck was already grouting the tile and Mr. Fisher was nowhere to be found. Chuck applied most of the grout, with Mr. Fisher occasionally returning into the house to check on Chuck's work. Mr. Fisher applied some grout in the corners but the bulk of the work was done by his helper. Mr. Fisher continued to spend most of the morning outside on his cell phone.  While the excess grout was being wiped off the surface by Chuck with a wet sponge, I pointed out to Mr. Fisher that there was quite a bit of the sanded grout still left on the tiles, and he said that it could not be wiped off as it would affect the grout in between the tiles. I asked him how I was supposed to remove the grout and he said I had to let it dry and that I could "chip it off with the edge of a screwdriver". I told him that it would scratch the tiles, and he said that was the only way to remove the dried grout. He advised me to wait for it to dry overnight before I tried to remove the grout that was left on the tiles. I waited until morning and I proceeded to dampen the tiles with a wet sponge, and tried to remove the grout off the tiles with a soft toothbrush, plastic tools and other instruments with hardly any luck.  I called Mr. Fisher and told him that I could not remove the grout. He said that he was "too busy designing to clean the tiles" but would send Chuck in the morning to use a solution on the tiles which would remove the excess grout.. Chuck arrived the next morning and had two buckets of clean water, a container of some kind of crystalized acid and supplies. I called Mr. Fisher and asked him if this acid would damage the tiles or my granite countertops. His reply was no. Chuck used a rough brush to clean the tiles and a small amount of grout was removed. When the job was almost done,  I noticed that he was dipping the brush into the container of acid and rubbing the acid crystals directly onto the tile. I began to examine the tiles in both locations of the back splash and noted that there was damage to many of the tiles, at which time I directed him to stop his work.  Upon further inspection, there was a large amount of discoloration and damage to the tiles, with the finish and color being eroded off, and in some cases pitting of the tile itself. I called Mr. Fisher and told him the tile was ruined and he said that the only thing he could do was chip out the damaged tiles and replace them. I told him that I did not want him to do that, because over half the tile was affected  He agreed to come in the morning with Chuck at 8:30 a.m. to look at the damage.  My husband waited here with me until 9 a.m. I stayed home all day, called Mr. Fisher, left him a message and asked him to return the call. My husband also called him on two occasions after that and Mr. Fisher never called us back and never came to the house to assess the damage. I returned to the tile store where I bought the tile and who had originally recommended Mr. Fisher and talked to one of the salesmen. I asked him what could have been done to protect the tiles before they were installed. He said that most installers will put a piece of blue painter's tape on each tile to protect the designs. He also said that the acid crystals should have been mixed with water before being used. Mr. Fisher will not return our calls and we are out $400 for the installation, plus over $700 more for the materials. My husband and I do not recommend Mr. Fisher for any work, as he has shown a disregard for customer satisfaction and his professional services border on incompetent.
- Rosemarie C....
ASpecial Touch Cleaning
Special Touch devotes a lot of time to cleaning the house.  Other providers take about 1.5 hours, but Special Touch spends 3.5 hours on the same house (at a lower price point), resulting in a much cleaner home with more little details and special attention.  Before the first cleaning, I was given the opportunity to specify what cleaning products I prefer or dislike.  When the first cleaning took place, my specifications were met (I'm very sensitive to chemical smells).  The cleaning is very methodical and in the right order (wood floors mopped last).  The stairs were cleaned by hand, which helps greatly with all the pet hair in my house.  Unlike other cleaning services, Special Touch pays attention to the details: you can tell that a surface isn't just swiped for the sake of calling it cleaned - it is cleaned until it is clean.  The final result isn't just big-picture clean: the corners, crevices and non-obvious spaces are cleaned. Special Touch was flexible with our preferences, and they invited input and special instructions.  The service was also friendly and professional.  I didn't have to lock up my dogs, and they were treated with patience and friendliness. I intend to continue to use the service.
- Virginia S....
APrince William Home Improvement
Great, no more nasty grout lines to clean. Excellent attention to detail. Measure multiple times before performing work. What is the saying, measure twice, cut once? They live by that creed and it shows in their work. Highly recommended! Wish they built entire houses. Am now finding out the shoddy work done by the subcontractors that built my house.
- Karl A....
FT&J Ceramic Tile Inc
There was no service performed because Mr. Mullins stood my husband and me up for our first appointment and has never contacted us with an explanation. A reputable contractor suggested we call Mr. Mullins for help with our grout and caulking problem. Mr. Mullins failed to return my first call, so I called and left a second message, suggesting that, perhaps, he had not received my first message. I also mentioned that another contractor had referred us. Mr. Mullins called me back shortly after I left the second message. We discussed the grout and caulking problem and made a appointment for him to visit our home. I also gave him explicit directions to our home. On the appointed day, my husband and I waited for Mr. Mullins, who never arrived.
- Laura M....
AKDK Home Improvements LLC
We were very happy with the way both bathrooms turned out, though it was not easy having 2 bathrooms out of commission for a month. Despite drop cloths being used there was lots of dust. The first couple of days were nerve wracking because during the demolition phase, we ran into unplanned plumbing and electrical issues, that brought about additional expenses. My wife and I work long days, so we were not there when the work was being done. We would see the daily progress and talk to Dave every day about the day's events. During the course of the month our living room became a bathroom warehouse, vanities, toilets, lights, tile, grout etc taking up space.  I am adding this segment 5 months after the bathroom install and my wife and I could not be happier with our bathrooms. I would definitely use Dave again if we remodel our other bathroom.
- Lonny S....
APinpoint Remodeling LLC
We are very pleased with the tile work. We also hired him to remodel a bathroom which is beautiful.
- Donald D....
DRichstone Marble & Granite LLC
The work was contracted the last week of October and was promised to be completed by Thanksgiving. Their final work was on December 21, 2015. Very Late, The quartz countertops they replaced were perfect. No problem there. The tile backslash installed had uneven surfaces and they had to remove and replace a number of tiles after I pointed them out to them. The biggest hastle was with the tile floor. They had absolutely no quality control and only replaced tiles when I pointed out many, many uneven tiles over the course of several weeks. The grout seams were never filled in to a consistent appearance. Even after replacing probably two dozen tiles throughout various areas of the floor, I could still point out numerous uneven tiles today. I basically paid them their final payment to get the constant mess out of my house that I had just moved into. Trust me- I had tile floors put in four separate rooms in my previous house by three different contractors and never had to point out one problem to any of them.
- Don P....
AWortman Mechanical, LLC
We bought an old house and got a gift membership to Angie's List. Wortman Mechanical was the only people on, so we knew atleast they should be licensed and insured. Our driveway was pretty dark and creepy and our porch light was dead. We called and asked if we could get some quotes. Just quotes (first time home buyers, and pretty nervous and overwhelmed). They were pretty punctual, kind, and down to Earth. Brian himself did most of the quoting and estimating. Brian came out and we said we just wanted some lights on our driveway, we had already bought the lights we wanted and he said he could put them in right then and there and he did. Called his electric guy out, and up he went. His electric guy was very nice and professional, didn't seem to short cut anything even with the space restrictions of our attic. We brought Brian inside to show what we thought our next project should be. Our shower tile floor was cracked and the grout was in pieces. Come to find out the shower was leaking or had leaked (they showed us the water damage spots which we would NOT have noticed). He gave us a quote maybe a day later and a suggestion on how to fix our shower. And shortly after we got the funds, out they came and they ripped up only the bottom TO SAVE US MONEY. Each evening when we came home if the guys were still there, they'd explain their progress. The tile guy had some really great ideas with choosing a tile and a border to blend together the top half with the bottom half, it looks amazing and you really can't tell the tiles don't match.We have a lot of projects coming up and we're always saying and quot;We'll call Wortman for that.and quot; Never felt stupid while talking to them about home repair and they all seemed willing to make suggestions, not up-selling suggestions, but practical. They were inexpensive and quick.
- Sarah H....