Business Description: Window Universe is a major window and door replacement company with right here in Richmond. They are licensed, bonded and insured. Additional Contact Jane Malasko. Services include replacement windows of all types (including bay windows, bow windows, casement windows, sliding windows, double hung windows, etc.), energy efficient doors including French doors, patio doors, entry doors and storm doors. All installers are extensively trained and certified to perform their work. As a result, all windows and doors come with a lifetime warranty.
Recent Review: Very professionable and knowledgeable personel. They helped me pick out the door I neeeded. They measured, special ordered, and installed the door. They came when they said they would, cleaned up after themselves, and I was very pleased with the job they did.
Recent Review: They were fine. The fellows who did the installation were not good about getting on time but they got the job done. We are having some problems with one of the doors right now. I might use their services in the future.
Recent Review: From the initial visit and estimate to the job's completion, they were prompt, courteous, professional, and did what they promised to do when they promised it. The onsite crew was very respectful of our property and our dog - they made sure to close the gate so the dog couldn't get out, didn't track in any dirt (despite working on muddy ground) when coming in to use the downstairs bathroom, didn't leave ANY debris after finishing the job, took away all the old materials (screening, doors, railing). They called to let us know they were on their way both mornings (it was a two-day job), got right down to work, and worked apparently non-stop until they were done.
Recent Review: The work started on time. I had to go to the hardware store to get glazing putty for the window, and then had to go back for another pane. The first one I bought was too small. The new storm door and window look great.
Returned my call quickly and worked hard to come and take care of the job just as quickly. He knew exactly what to do with my door issues and got to it right away. One door handle had a slight issue a day or so later and he sent someone to fix it within hours of my phone call. Great job all around. Won't hesitate to use him again.
- John G....
ASJ & Sons Contracting
Prompt return of emails to schedule the work, The workers removed my old door and replaced my new one. It was a smooth transaction and cost less than the big box stores who tend to overage for any installation services.
- Kathryn B....
APella Windows & Doors
From the initial consultation with the Pella rep to the contractor, all went well. Minor problems with the installation were promptly remedied by the contractor.
- Macdonald G....
Products were inferior. Parts were missing. Workers did a lousy job and I had to have the work done all over again.
- Michael C....
Buddy was the sales associate that helped out with the ordering. Sean and another gentleman came out and installed the doors.
- Kathleen S....
The work started on time. I had to go to the hardware store to get glazing putty for the window, and then had to go back for another pane. The first one I bought was too small. The new storm door and window look great.
- Nancy A....
AApple Door Systems Inc
Very professionable and knowledgeable personel. They helped me pick out the door I neeeded. They measured, special ordered, and installed the door. They came when they said they would, cleaned up after themselves, and I was very pleased with the job they did.
- Beverly B....
ASkyline Windows of Richmond
Skyline Windows did a superb job of installing 21 of 22 replacement windows (1 window had to be sent back to manufacturer as it was made slightly too large) and 1 storm door very prompt & extremely nice folks!
- Rod B....
ACastle "The Window People"
Front Main Door and two storm doors. Installation representatives were efficient, pleasant and on time. If needed, I would have them do work for me in the future.
- Charles T....
ARVA Home Repairs
Wes was wonderful! He arrived on time, after going to pick up the storm door, and went right to work. He completed everything on my list perfectly. Although the storm door needed to be returned due to a size issue, he returned it and after I order the right size he will pick it up and install it for me. Needless to say, I was extremely pleased with Wes and his helper (sorry, I didn't get his name), and will not hesitate to use them again.