Recent Review: We are repeat customers, and continue to be very pleased with Jay. When Jay arrived, we had a "punch list" of things to do, and had acquired all of the items we would need. Or, so we thought. Jay jumped right into the list. We started inside the house, and Jay had covers for his boots, to protect our floors. He has done this before, and it is a very considerate, and much appreciated, touch. We started in the bathroom, where one sink was incredibly clogged (wife and daughters have waist-length hair). It wasn't your normal "remove the p-trap, done in 2 minutes" repair, as the hair had gotten past the trap. Jay got them cleaned, and deposited the gooey mess in a plastic pail. He had put plastic down over our wood surfaces, so no gooey mess where it didn't belong. Then, Jay installed two replacement light fixtures that we had purchased. Both were up in about 10 minutes. That would have taken me an hour. Followed by installing brackets to hang blinds in the window over our tub, then some caulking around our shower. Caulking is an item that you don't rush through. Jay worked diligently; he didn't rush the job, but took the time to do that job right, The last inside job was (we thought merely) to tighten the electric outlet by the bathroom sink. The outlet had one of those adapters that turn the regular 2 outlets into 6. When Jay took the 6-outlet cover off, we discovered that the regular outlet it was plugged in to (the one Jay was going to tighten for us) was disintegrating. While I was lamenting how such cheap components (this was obviously the cheapest outlet that could have been used when the house was built), I realized that I didn't have any spare outlets to pop in. No worries, though, because Jay had one on his truck. Turns out, he tries to keep a small inventory of oft-needed parts. We then moved to outside chores, which included cleaning the drain of our slop-sink (more yuck quickly dispensed), and installing some hose hangers. There were 2 items on our list that couldn't be done, and I appreciate that Jay advised against rather than just doing something, as I think a less experienced worker may have done: - we have a ceiling fan with lights, that the lights ceased to work. We thought it was going to be a straightforward fix. Jay pulled off the light fixture from the bottom of the fan, and tested the electric wires. No power there. Rather than pulling the fan apart (which would easily have eaten up the time we had), Jay told us that it would be more cost effective for us to replace the fan, or live without the light feature. So, now it seems that "replace ceiling fan" will be on the to-do list when we next call on Jay.. - We have an outside spigot that wasn't set properly (by a previously-engaged plumber), and was very loose. I had wanted Jay to secure the spigot by using some concrete patch and long screws. Jay advised against that. He said he could do what I planned, but that he didn't think the repair would hold. Instead, he suggested that we acquire a more heavy duty spigot with a wider mount, so that he can do a more permanent fix. All told, everything on our list that could have been accomplished was, in a professional manner. And, we know what we need to acquire for Jay to properly fix the other items. We'll be calling Jay to come back soon, as we have been working on the new "to do" list.