Purchased the $99 service call for this vendor through Angie's List. Electrician was right on time, courteous, professional, knowledgeable, and took the time to explain what might have happened and the steps he took before replacing the items. Interesting and informative. I would love to give this vendor all A's but I thought the price, for the switch and outlet, was a little high ($84), based upon the same items at the local home stores, so I had to grade a B in that one area. Perhaps its industry standard to have that much mark up, and perhaps Asbury is right at fair market price (or better) with other vendors, I don't know. I'm grading based upon the only information that I have.