So while I was in search of contractor on Angies list I came across Service Pro Express Inc. They only had one review but it spoke so highly of them I had to see for myself. I had called four other companies that I had gotten estimates for and those companies wanted 20.000 to 30.000 dollars more than my budget was. I needed a company that could work within my budget. I was in the process of buying the house I currently live in now back in July 2012 when I first met with Chris, the owner of SPE Inc. The house was built in 2004 and it WAS NOT in an unlivable state. The floor plan just wasted much of the space with the builders design and the kitchen appliances needed to be upgraded but this was not a restoration remodel project. It was strictly cosmetic and was designed for my personal taste and preferences. So not only did I have a tight budget, but I had some custom request, the biggest being my new master bathroom. My old shower was a stall, barely 3x3. There was no light in it and next to it was an over sized garden tub that was never used in the 8 years the previous owners lived there. Now, I am 29 Y/O male and single, and have no desire to have a giant tub in my bathroom that I am never going to use. Everyone wants a big tub, but hardly ever uses it so I wanted a oversized multi-shower head roman shower tiled out with a large bench and wall niches. Two shower doors divided by a new 72in tall wall. There was an existing window that did not function as an opening window that I wanted to be glass blocked as to avoid the visually offensive mistake of curtains in a bathroom. The second ?must have? was a wall to be removed in the kitchen to make way for an oversized breakfast bar and to open the space up into the great room more. Chris is the owner of SPE Inc. He called me after I reached out and we set up a time for him to come out to my home. Chris was great, Not only did he see my vision but he got excited about it as if it was his project. That was an unexpected touch. I told him my original budget and then he told me want to expect realistically. However I was reassured that he would do the best he could to make the budget work. He was very honest and up front with me about logistics and one of the suggestions he made was that if I do the bathroom project and the kitchen project together, That was going to save me money on labor cost. From day one, Chris was making sure that he was looking out for my best interest and as a result secured my business. He took measurements, showed me some samples and I went to the show room the following week, and picked out cabinets, carpet, granite, tile, shower designs and bathroom vanities. During this meeting we discussed time frames and payment dates. I had not closed on my home yet so we agreed on a start date that was a few weeks out. Closing was delayed a few as I was purchasing a short sale home and as a result Demo day got pushed back. Chris understood and worked around this. I?m in the Navy and was waiting on house hold goods, so I called Chris and asked him if they could do all the demo work before my personal things arrived and he made that happen. That morning in early September I got to meet the whole team including the Contractor, Joe. Chris was also there on Demo day. Joe, Chris, and I went over the plans again and when I returned home that afternoon, all Demo work was completed and they didn?t leave any mess. Over the next few weeks the shell of a kitchen and master bathroom that was left behind started to come to life. I left a key for the crew in a lock box and they let themselves in and every day I came home was one more day I was closer to the project being completed. No remodel project goes as smooth as anyone would hope, HOWEVER, Chris' assistant Kimberly was there when I ever I need something or had a concern. I was never in the dark about anything and when small things came up they made it right. She gave me her personal number, her work number and her email address and told me that if I had any concerns to not hesitate to reach out. And, As I tend to run a bit needy, I did. She is great! Funny and nice? A real asset to the SPE Inc Team. My biggest issue with this project all together was whether or not I was following county codes with moving the stove in my kitchen. While everything worked out it almost put a major hold on my kitchen project. I would suggest to anyone remodeling to make sure your new design is meeting all the codes for your area. Every day I came home Joe and his team briefed me on the work that they did that day. They ran wire, painted, tiled, constructed, ran plumbing, installed dimmers, floor trim, dry walled etc??They do it all! They were always prompt and never missed a day that they said they were going to be at my house. Joe is VERY knowledgeable on EVERYTHING and I appreciated that his team followed his lead. A personal touch that I respected was that they had a Veteran on my project named Hunter. He is bright and very respectful and nice. I never had an issue where the crew was disrespectful or unproductive. They were trust worthy, tentative and detailed oriented. They even watched my dog for me when I went out of town for three days! They really were the best crew for me. I have never remodeled anything in my life. I didn?t even know where to begin or what to expect and this entire team IMPRESSED from day one. My project transformed my house. It started with a Huge Demo and new carpets and ended with over a ton or granite that now makes up my kitchen breakfast bar island and a shower that can hold 5 people. Just what I wanted! haha. My bathroom looks like a roman spa/steam shower room. Different granite was also placed in the master bath on the vanity and Joe added a bit of finesse by place a matching piece of granite on top of the wall they built separating the two shower doors. That?s a very nice detail. The huge granite breakfast bar floats on a sea of tile in the great room and really adds a ?WOW FACTOR? to my home. Chris, Joe, Kimberly, and their whole team brought my crappy drawing and designs to a stunning vision and turned a drab space into an entertainers dream. After they were all done with remodel, they clean the carpets that were not replaced by new carpet in the stair wells and the great room and they look brand new. That day they also did touch paint and trim work. IF YOU CARE ABOUT DETAILS THIS IS YOUR TEAM! IF YOU CARE ABOUT DETAILS THIS IS YOUR TEAM!! This team will keep it real with you about your project and do everything they can to bring YOUR vision to life. If you can get this team on your team you cannot lose. Once I find some more money, I?m calling them again! Hahaha!