The salesman came out and charmed us with all kinds of promises that were not followed through on by the workmen or the company. He did a preliminary measurement and included all of the cabinets that were needed and included the shoe molding and accessories. He told us they would take off the old molding and replace it with the new ones, and that we would be 100% satisfied by the entire project or they would come back and fix things we didn't like. When the actual workmen came out, if seemed like the salesman had never talked with them about what we had originally agreed on so when the materials arrived, there were parts missing and things that didn't fit, and no mention at all of shoe molding to finish the project. After the kitchen and bathroom were remeasured, the materials took about 2 months to come. The workers arrived and were pleasant, but not interested in questions or concerns we had. They had to reorder a number of cabinet fronts, which also took many more weeks to arrive. The spacing and placement of the cabinet doors were sloppy and had large gaps, and many did not close properly. Somehow, the shoe molding we had been promised never was ordered and the workmen said they were not included. After discussion with the manager of the company, we did get some for the kitchen, but never any for the bathroom which still looks unfinished. The workmen took out the inside of one cabinet that had some holders for pots screwed in, but did not replace the holders. They seemed to be so disillusioned and upset when we asked for things to be fixed and corrected, that it became difficult for us to ask, and we ended up having to try to fix things ourselves. Since the time that the project was completed by the workmen, cabinets have come loose, parts have completely fallen off, and the contact paper that was applied between the cabinets have peeled off. After all the frustration we've experienced and the lack of positive response, we would rather fix these things ourselves than try to contact the company, but feel angry and cheated since we were promised that we would get good quality work done to our satisfaction for the expensive price we paid for this project.