Mount Sidney Faucet Installation

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Angie's List : Local Reviews : Plumbing : VA : Mount Sidney : Mount Sidney Plumbers : Mount Sidney Faucet Installation
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29
Reviews
Recent Review: Overall, service was average. They fulfilled basic service request. We have used this company in the past, but this time we were very disappointed in actual customer service. They did not show up on time or call to let us know they were going to be late. Work was carried out, but the gentleman was not too friendly and seemed more intent on selling and installing new equipment. At that point in time, we were expecting a houseful of guests so didn't have the time to do that and couldn't cover the costs involved in purchasing new faucet and toilet. It was felt that the overall charges were expensive in connection to the work done. The company would not guarantee the work as the faucet needed to be replaced. The work on the faucet did not last and it was leaking by the end of the day. However, I can not complain as the company did state that the faucet's housing was shot.
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40
Reviews
Recent Review: Two of the faucets were repaired. The third one (kitchen) was not repaired properly. To be clear, when Randall (plumber) came, I was not at the house so someone else conveyed my complaints about the faucets. The work he did on the kitchen faucet did not address the issue that I was seeing. I called Zeh's and they promptly sent Randall back out. This time I was there. Randall provided options to me for replacing the faucet or fixing it. He offered information and answered my questions but was not trying to sell me on any particular course of action. Based on his information, I chose to replace the faucet (and gabage disposal since they were both old). He recommended products for me to buy. He came back within a day or so (on a Saturday) to install new faucet and garbage disposal and did not charge for the Saturday service. After a year, it's all still good.

Reviews in Mount Sidney for Faucet Installation

BDave's Cooling Heating & Plumbing Inc.
Overall, service was average. They fulfilled basic service request. We have used this company in the past, but this time we were very disappointed in actual customer service. They did not show up on time or call to let us know they were going to be late. Work was carried out, but the gentleman was not too friendly and seemed more intent on selling and installing new equipment. At that point in time, we were expecting a houseful of guests so didn't have the time to do that and couldn't cover the costs involved in purchasing new faucet and toilet. It was felt that the overall charges were expensive in connection to the work done. The company would not guarantee the work as the faucet needed to be replaced. The work on the faucet did not last and it was leaking by the end of the day. However, I can not complain as the company did state that the faucet's housing was shot.
- Susan S....
BZeh Plumbing Heating & Cooling
Two of the faucets were repaired. The third one (kitchen) was not repaired properly. To be clear, when Randall (plumber) came, I was not at the house so someone else conveyed my complaints about the faucets. The work he did on the kitchen faucet did not address the issue that I was seeing. I called Zeh's and they promptly sent Randall back out. This time I was there. Randall provided options to me for replacing the faucet or fixing it. He offered information and answered my questions but was not trying to sell me on any particular course of action. Based on his information, I chose to replace the faucet (and gabage disposal since they were both old). He recommended products for me to buy. He came back within a day or so (on a Saturday) to install new faucet and garbage disposal and did not charge for the Saturday service. After a year, it's all still good.
- Joanna H....